New and used 2025 Toyota Grand Highlander XLE for sale near Old Tappan, NJ

Upon first impression I wasn’t sure how this was going to go. There was no receptionist and there was no organization as to who to speak to once I got there. But once I was placed with my sales manager Alex, the experience became a different story. He was helpful, professional, but very real. He didn’t xxxxxxxx, lie, or act like he knew things he didn’t, which I appreciate! Even though I was liking at a used Ford he didn’t try to sell me in something I didn’t want. He just gave his honest opinions and knowledge to help me make my decision. I didn’t buy right away, which was actually encouraged by him, to see the other vehicle I had in mind. Even gave me tips on what to look for when seeing other used vehicles, which was welcomed. After viewing the other vehicle and having the exact opposite experience with a local Ford dealer, I chose to go with car at Toyota of Hackensack even without an CPO certification, simply because I just trusted them more, they were upfront with all the costs. Alex didn’t try to slip anything by me when we sat down for pricing. The price was exactly what I expected to pay given the sticker price. I was assisted with getting a great rate on insurance by the dealership, and the finance guy Steve was just as helpful and easy to work with. They matched a finance rate I was approved for by another bank. Steve didn’t hard sell me on an extended warranty, but explained everything pretty well and gave me time to think and research. Overall I came away with a very good experience and so far, a great car. I would definitely recommend dealing with Alex and Steve at Toyota of Hackensack!

The saleman are good . I worked with John Parra . althought at the end I miss the opportunity to close the deal, but they are all very nice to me . Thank you Toyota

Very smooth transaction, Hermes & Dante were very nice to work with. I wouldn't hesitate to recommend this dealership.

Never had a bad experience with this place. Must be the competitors leaving the bad reviews, shaking in their boots to the company whose cars and reputation are superior above others. Also, look at other website reviews of this dealership and you'll see they are rated highly. I would advise to do your own due diligence for the vehicle your looking for and your experience will be fun and productive.

Thanks to Bill Walsh who managed to get the car detailed the night before and get me in and out before noon on a Saturday. I love it!

My wife and l have purchased five automobiles from Toyota City over twenty years...in that time frame the sales and especially the service(Matthew)and parts department (Joe) has been superb, informative, knowledgeable and kind.The service department gets you in and out in a timely and mechanically satisfying manner.

Great dealership with friendly staff. Go see Rosse she was attentive and professional throughout the process.

I had an outstanding experience at Toyota City! From the moment I started browsing online to walking through the dealership doors, everything was seamless. I was greeted warmly upon arrival and had the pleasure of working with Afzal Siraj, who was an excellent sales professional—knowledgeable, patient, and truly invested in helping me find the right vehicle. A special shout-out to Joseph Croce, who took the time to walk me through every detail of my pre-owned 4Runner. His thorough explanation and attention to detail made me feel even more confident in my purchase. Also, a big thank you to David Pena, who went over all the documents with a clear and thorough explanation before signing, ensuring everything was transparent and easy to understand. The entire process was smooth, professional, and enjoyable. If you’re looking for a dealership that values customer service and provides a hassle-free experience, Toyota City is the place to go! Highly recommend!

The service department is always excellent. Even though I did not purchase my new vehicle at this location in 2022 (not by choice, but because inventory of new vehicles of my preferred model was very scarce at the time) they still offer all the benefits of the warranty and extended service plans I signed up for during my purchase elsewhere - making for great Toyota brand loyalty. I work closer to this dealership than the one I purchased from, so it was a pleasant surprise to enjoy working with this dealership right from my first visit. I especially appreciate the shuttle service they offer to take me home and back when there is going to be a long service procedure. Also, I have a choice to schedule online or by phone, and I like having both options. Finally, the explanatory videos taken by the technicians when they have finished the job are great to have both at the time, and later at home when I want to review and fully understand what they said once more.

I purchased a new Toyota on Jan/02/16 from Toyota. I'm very happy with it. I got excellent and attentive attention from Daniel. He was very professional, patient, and helpful with all my questions. I would give him an eleven out of ten if I could. Thanks Daniel!

I purchased a used RAV4 from the dealership. Travis was very helpful on guiding and assisting though the purchasing process & explaining all the details needed to buy the car. The New Rochelle Toyota is highly recommended.

Salesperson was very helpful, the problem was transporting the car from NJ to KS. May recheck!

I had the best person to help me yesterday and i cant be any happier, AJ is the best, so professional, highly recommended!! THANK YOU!

This is my 3rd vehicle with Jimmy Johnson, he has always being very helpful along with the manager Robert, Thank you Jimmy and Robert for your help and guidance in purchasing my vehicle. i recommend Jimmy Johnson to everyone looking to get a vehicle thank you city world Toyota, and thanks Jimmy Johnson.

We have a 8m old and found we needed a bigger car than our sedan but found the rav4 too large so we went to take a look at the Corolla Cross and ended up leaving with it. We sat with Raymond Simo who was super informative and made the whole process as painless as possible. Definitely recommend him as he was very accommodating - bought us coffee from the local Dunkin and even drove us to the bank to get a certified check for our down payment. This is my 3rd Toyota and 2nd time buying from this dealership so definitely recommend anyone looking to come in and be helped

Kit is an excellent guy. He is very relatable with and he is always inclined to assist me diligently with my car.