New and used 2025 Toyota Grand Highlander for sale near North Brentwood, MD

Great Job Matt! Customer service was great and got back my car on time. Appreciate it.

The Annapolis koons are the only one is the most popular and the best demands for everyone.

Did not take long to complete. No hard sell of add ons but what they were expensive and they made it seem like a must have

I came to Koons Toyota for an emergency. On the way home from the beach, my corolla started making very loud noises with every rotation of my tires. I was nervous, too nervous to drive 50 miles home, especially on 50 and 495. Matt was reassuring and patience. He said they closed in 20 minutes but they'd look at the car first thing in the morning. And that I'd have a rental to go home in. Just before 8 am the next morning he called. Told me what was wrong and that he'd personally test drive to ensure things were okay. Picked up my care before noon. And because I paid online returning the rental was super easy. Plus Matt gave his cell just in case. Terrific customer service from beginning to end. Matt was what made it easy. This is definitely worth the drive for my maintenance.

As in the past, Scott provided very good service in answering my questions and in making my recent visit quick and complete .I have always found him to be very courteous and knowledgeable and I believe that he is clearly a benefit to your business.

The dealership makes buying a used vehicle easy. I was able to complete my transaction on-line. Once the purchase agreement was complete, Sheehy held my car until I could pick it up a few days later. The sales and finance staff (Ony and Yousef) were friendly, gave me a virtual tour of the vehicle I was considering, made sure I was able to use the financing I found preferable, and treated me equitably. The general manager (Chris) was a consummate professional and it's obvious he cares about his staff and his customers. The dealership is clean, easy to get to off the highway, and has a cafe with real food and espresso drinks (not just vending machines) - which is a perk if you're waiting for your vehicle. Shawn made sure my time at the dealership picking up my vehicle was without hassle.

They were quick and efficient when I got my oil change. They also will provide complimentary ride back home if you don’t like to wait

Excellent customer service from David Jacobs. Followed him from Annapolis Toyota. Great atmosphere and great coffee

Sheehy provided a pleasant purchasing experience with no surprises. Fair deal and good transparency throughout.

Matt, my service agent was attentive, pleasant and efficient. At checkout he immediately pulled my paperwork and walked me to my car. I enjoyed the experience.

Brittany Alexander fabulous service advisor! Reliable honest and cares about her clients! 🎉🎉🎉🎉🎉👍👍👍👍 highly recommend! 👍 period!!

My service consulor,Steven is very friendly and professional. He set up schedule for me easiely and my service completed on time. He also very patiently answered the all question I had. I am very satisfied with his service.

Thank you Jeffrey for the help you gave us and for helping me with my new grand highlander xle

Matt was my service advisor. Took the car right in upon my arrival, kept me updated, and briefed me on the work completed. Definitely a pleasant and professional experience. (Aug 25)

Derrick was patient and calm and very knowledgeable. I ended up with a good deal on my 2021 RAV4 and am happy. Thank you!

Excellent Customer Service and very friendly staff. I was provided a rental to get back to office and back to dealership when vehicle was ready.