New and used 2025 Toyota Grand Highlander for sale near Saddle Brook, NJ

Very smooth transaction, Hermes & Dante were very nice to work with. I wouldn't hesitate to recommend this dealership.

Great dealership with friendly staff. Go see Rosse she was attentive and professional throughout the process.

Upon first impression I wasn’t sure how this was going to go. There was no receptionist and there was no organization as to who to speak to once I got there. But once I was placed with my sales manager Alex, the experience became a different story. He was helpful, professional, but very real. He didn’t xxxxxxxx, lie, or act like he knew things he didn’t, which I appreciate! Even though I was liking at a used Ford he didn’t try to sell me in something I didn’t want. He just gave his honest opinions and knowledge to help me make my decision. I didn’t buy right away, which was actually encouraged by him, to see the other vehicle I had in mind. Even gave me tips on what to look for when seeing other used vehicles, which was welcomed. After viewing the other vehicle and having the exact opposite experience with a local Ford dealer, I chose to go with car at Toyota of Hackensack even without an CPO certification, simply because I just trusted them more, they were upfront with all the costs. Alex didn’t try to slip anything by me when we sat down for pricing. The price was exactly what I expected to pay given the sticker price. I was assisted with getting a great rate on insurance by the dealership, and the finance guy Steve was just as helpful and easy to work with. They matched a finance rate I was approved for by another bank. Steve didn’t hard sell me on an extended warranty, but explained everything pretty well and gave me time to think and research. Overall I came away with a very good experience and so far, a great car. I would definitely recommend dealing with Alex and Steve at Toyota of Hackensack!

The service department is always excellent. Even though I did not purchase my new vehicle at this location in 2022 (not by choice, but because inventory of new vehicles of my preferred model was very scarce at the time) they still offer all the benefits of the warranty and extended service plans I signed up for during my purchase elsewhere - making for great Toyota brand loyalty. I work closer to this dealership than the one I purchased from, so it was a pleasant surprise to enjoy working with this dealership right from my first visit. I especially appreciate the shuttle service they offer to take me home and back when there is going to be a long service procedure. Also, I have a choice to schedule online or by phone, and I like having both options. Finally, the explanatory videos taken by the technicians when they have finished the job are great to have both at the time, and later at home when I want to review and fully understand what they said once more.

Salesperson was very helpful, the problem was transporting the car from NJ to KS. May recheck!

I had a 5 star experience with Toyota of Hackensack. Kellen Tavarez, my salesman went above and beyond on my behalf. Kellen is friendly, knowledgeable, courteous and professional. Kellen made purchasing a vehicle a quick, easy process. Very grateful!

We greatly appreciated Jeff Canlas' straightforwardness. We do a great deal of research before purchasing a car and knew what we wanted and the price range we would consider. He was one of very few salespeople who provided us with a detailed breakdown of pricing and who didn't waste our time by promising things he couldn't actually deliver. We have no patience for bait and switch dealers. Jeff stayed in touch, let us know when a particular car in which we had an interest was actually on the lot and even stayed open on New Year's Day to enable us to see the vehicle in person. We asked for some consideration on one small add-on and he made that happen as well. The pricing was right, the trade-in offer was fair and it was a pleasure to work with a person who didn't "play games" but just delivered what was promised. We would recommend Jeff and his dealership.

Superb service: listened to my needs and gave me the info so I could make an educated decision. I wouldn’t shop anywhere else. Francisco and Henry are Simply an awesome team!!

This is my 3rd vehicle with Jimmy Johnson, he has always being very helpful along with the manager Robert, Thank you Jimmy and Robert for your help and guidance in purchasing my vehicle. i recommend Jimmy Johnson to everyone looking to get a vehicle thank you city world Toyota, and thanks Jimmy Johnson.

I bought my vehicle at city world Toyota and Jimmy Johnson was my salesman, he is the best ever, i saw the Lexus online called the dealership and was put to Jimmy, He help me secure the car. Thank you, Jimmy.

Picked my car, negotiated the terms, closed the deal. Very simple process, no problems .I will go back in the future to make another purchase, toyota

Couldn't be any more happier with my new (pre-owned) vehicle! My salesmen was great! Finance was not pressuring me to buy anything but did go over every option. Great team! Anyone looking to buy go see Edward and Star Toyota!

I just recently purchased a new 2016 Toyota Corolla Le... And the GM Richard Provenzano...handled me so professionally... That I would definitely recommend others to this Dealership... For their knowledge, and expertise... Regarding the know how of their products.

Never had a bad experience with this place. Must be the competitors leaving the bad reviews, shaking in their boots to the company whose cars and reputation are superior above others. Also, look at other website reviews of this dealership and you'll see they are rated highly. I would advise to do your own due diligence for the vehicle your looking for and your experience will be fun and productive.

My wife and l have purchased five automobiles from Toyota City over twenty years...in that time frame the sales and especially the service(Matthew)and parts department (Joe) has been superb, informative, knowledgeable and kind.The service department gets you in and out in a timely and mechanically satisfying manner.

We have a 8m old and found we needed a bigger car than our sedan but found the rav4 too large so we went to take a look at the Corolla Cross and ended up leaving with it. We sat with Raymond Simo who was super informative and made the whole process as painless as possible. Definitely recommend him as he was very accommodating - bought us coffee from the local Dunkin and even drove us to the bank to get a certified check for our down payment. This is my 3rd Toyota and 2nd time buying from this dealership so definitely recommend anyone looking to come in and be helped

Thanks to Bill Walsh who managed to get the car detailed the night before and get me in and out before noon on a Saturday. I love it!

Brian at the used cars department really looks out for his customers ,highly recommended!!l

Staff was extremely polite and helpful. The service was fast I didn’t have a long wait time . Will be back again