New and used 2025 Toyota Grand Highlander for sale near Silver Spring, MD

I dealt with Ali he gave me one of the best quote in the nation! He was so great and professional. Unfortunately, I made the mistake of getting my own financing first and then picking out the car I wanted. I wanted a 2022 Highlander but I couldnt get more money for it from my credit union unless I cancelled the loan I already had and re-applied for a higher loan. I couldnt stomach risking being left with no loan.

My salesman, Eddie Gutierrez, was very patient and helpful! I came in pre-approved with a sure mindset of what I wanted to buy. Unfortunately, due to the timing, the car I wanted was not on-site, due to a big sale event. Eddie went above and beyond to search for the car I wanted and offered an additional route of financing. With a little persuasion, I decided to check the quote out for Toyota financing and I’m glad to say I did! They were able to get me an even lower rate AND the vehicle I wanted. The vehicle was shipped in and I was able to pick it up the next day! Eddie was superb in his knowledge about the vehicles, service and pricing. The process was quicker than normal and I’m a happy to say I’m a proud owner of a 2025 Toyota Camry, with the assistance of Eddie Guiterrez and the Waldorf Toyota family!

Service advisor explained Maintenance service. I was satisfied with the experience. I would go back there.

Deondrea McLaurin was very helpful especially since our original salesperson, Nicholas disappeared. I was disappointed that I was not notified that he left the organization, as I was emailing him and not getting a response. I didn't know until the car came in. All in all, a good experience, but a little disorganized. Maybe because Nick left, all the paperwork had to be redone when we arrived because the car was supposed to be registered in our 2 names but was only done for one of us. There were many clerical errors, so it took a lot longer than expected. However, everyone was professional and kind. Also, we thought we would get a military rebate, but the small print is only if you finance through Toyota, who's rate is ridiculous. This should be noted in the headline. A bit of a bait and switch. Would use them again.

Very polite service people and quick service in and out ! Clean waiting room and service bays were easy to get your car checked in and and talk with the service writers. Great job

Joe was so helpful with my new car purchase and was nice to work it. Every employee we encountered was very friendly; Nina in titling was great! It was an easy process. We showed up to look at one specific car, Joe came right out to greet us and let us look in the car and let me test drive it right away. I appreciated the ease of it all.

Very helpful and polite. They showed us a lot of different options for each model. The paperwork took a little longer than expected since we did not finance and could have used a little more explanation on all the electronics

"In and out" for a 5,000 mile maintenance service in less than 2 hrs. Staff also synced my new phone with vehicle. A good service experience!

Fast, courteous, professional and friendly The advisor Khadijah Mansaray is super customer service master. Very pleasant place. I recommend this place to anyone who cares about his/her car and the way he/ she would like to be treated.

Did not take long to complete. No hard sell of add ons but what they were expensive and they made it seem like a must have

The dealership makes buying a used vehicle easy. I was able to complete my transaction on-line. Once the purchase agreement was complete, Sheehy held my car until I could pick it up a few days later. The sales and finance staff (Ony and Yousef) were friendly, gave me a virtual tour of the vehicle I was considering, made sure I was able to use the financing I found preferable, and treated me equitably. The general manager (Chris) was a consummate professional and it's obvious he cares about his staff and his customers. The dealership is clean, easy to get to off the highway, and has a cafe with real food and espresso drinks (not just vending machines) - which is a perk if you're waiting for your vehicle. Shawn made sure my time at the dealership picking up my vehicle was without hassle.

Matt, my service agent was attentive, pleasant and efficient. At checkout he immediately pulled my paperwork and walked me to my car. I enjoyed the experience.

Matt was my service advisor. Took the car right in upon my arrival, kept me updated, and briefed me on the work completed. Definitely a pleasant and professional experience. (Aug 25)

Matt was great Caught mistake I made on my mileage Service department always very nice

Brittany Alexander fabulous service advisor! Reliable honest and cares about her clients! 🎉🎉🎉🎉🎉👍👍👍👍 highly recommend! 👍 period!!

Our salesman Christopher was fantastic and extremely knowledgeable of vehicle we purchased. We would definitely use his sales expertise the next time we need a car

They were quick and efficient when I got my oil change. They also will provide complimentary ride back home if you don’t like to wait

6/19/23 - I found the exact car I was looking for on cars.com, and purchased a RAV4 at Jim Coleman Toyota in Bethesda. Everyone at the dealership was professional, no pressure, and respectful. The sales professional in particular, Mr. Luis Cortes, made the experience very easy and enjoyable! He is extremely knowledgeable, kind and helpful. He guided me through the buying process. And he helped me receive a great price on my trade. He made himself available after the sale to pickup a second car key, and gave me advice on future service. Thank you so much! I love my car!

Scott was great and it’s so easy to communicate with them. Great customer service.