New and used 2025 Toyota Grand Highlander SUVs for sale near Shrub Oak, NY

Never had a bad experience with this place. Must be the competitors leaving the bad reviews, shaking in their boots to the company whose cars and reputation are superior above others. Also, look at other website reviews of this dealership and you'll see they are rated highly. I would advise to do your own due diligence for the vehicle your looking for and your experience will be fun and productive.

My wife and l have purchased five automobiles from Toyota City over twenty years...in that time frame the sales and especially the service(Matthew)and parts department (Joe) has been superb, informative, knowledgeable and kind.The service department gets you in and out in a timely and mechanically satisfying manner.

Brought my Toyota Crown in today for service. A young woman (sorry I forgot your name) who took me was very professional and courteous. She could have just addressed my initial query, and left it at that. However, she went beyond to offer me other services my vehicle was due for. Great experience overall. I will definitely make this my service center of choice.

The saleman are good . I worked with John Parra . althought at the end I miss the opportunity to close the deal, but they are all very nice to me . Thank you Toyota

Very smooth transaction, Hermes & Dante were very nice to work with. I wouldn't hesitate to recommend this dealership.

I had an outstanding experience at Toyota City! From the moment I started browsing online to walking through the dealership doors, everything was seamless. I was greeted warmly upon arrival and had the pleasure of working with Afzal Siraj, who was an excellent sales professional—knowledgeable, patient, and truly invested in helping me find the right vehicle. A special shout-out to Joseph Croce, who took the time to walk me through every detail of my pre-owned 4Runner. His thorough explanation and attention to detail made me feel even more confident in my purchase. Also, a big thank you to David Pena, who went over all the documents with a clear and thorough explanation before signing, ensuring everything was transparent and easy to understand. The entire process was smooth, professional, and enjoyable. If you’re looking for a dealership that values customer service and provides a hassle-free experience, Toyota City is the place to go! Highly recommend!

I appreciate the extra time Travis my salesman put in to help me find the right car to purchase. Great experience overall.

Great dealership with friendly staff. Go see Rosse she was attentive and professional throughout the process.

The service department is always excellent. Even though I did not purchase my new vehicle at this location in 2022 (not by choice, but because inventory of new vehicles of my preferred model was very scarce at the time) they still offer all the benefits of the warranty and extended service plans I signed up for during my purchase elsewhere - making for great Toyota brand loyalty. I work closer to this dealership than the one I purchased from, so it was a pleasant surprise to enjoy working with this dealership right from my first visit. I especially appreciate the shuttle service they offer to take me home and back when there is going to be a long service procedure. Also, I have a choice to schedule online or by phone, and I like having both options. Finally, the explanatory videos taken by the technicians when they have finished the job are great to have both at the time, and later at home when I want to review and fully understand what they said once more.

Amazing team! I came back a second tome within 1 year! Aaron made sure he listened to what I wanted and definitely came through with all of it! I am a happy camper! THANK YOU!

I purchased a used RAV4 from the dealership. Travis was very helpful on guiding and assisting though the purchasing process & explaining all the details needed to buy the car. The New Rochelle Toyota is highly recommended.

The hood of my Toyota Camry wouldn't close properly but Irvin "Will" Paneto took a look and an interest. He let me know what I needed to purchase a new lock at my local Toyota dealer and temporarily secured the hood of my car, enabling me to continue my road trip. Grateful for his kindness!

Rosse was absolutely amazing, very professional, knowledgeable and courteous. Everything was agreed upon before arrival to the dealership

It's been a long time since my last new car purchase, almost 40 years, and really wasn't crazy about dealing with car salesmen again. I was pleasantly surprised by the ease and pleasant experience I had at DCH Toyota, thanks to Eric Lahl , my salesperson. He was helpful, knowledgeable, and made what I thought may be a stressful experience just the opposite. Thanks Eric for an easy buy, looking forward to my new Camry.