New and used 2025 Toyota Grand Highlander for sale near Wakefield, VA

It was a pleasure working with Jeffrey, he showed me the vehicle after it came in to the dealership and was very friendly

Once again, prompt professional service. I brought a vehicle in for Va state safety inspection. A problem was found with a suspension component. I was promptly put in a loaner vehicle and repairs were made the same day under warrantee. Very happy with the outcome and the fact that they valued my time enough to put me in a loaner, so I wasn't tied up at the dealership while repairs were made.

Oscar was amazing, wonderful customer experience, job well done, definitely coming back to Koons because of the great experience

They have kept my Toyota Tundra running for 477,000 miles. Need I say more?

Good service on time and take a good care friendly and let you know it done

This time around, the maintenance service took under one hour...probably more like 45 minutes. Last time I was there, it took about 2 hours. Much faster this time around.

6/19/23 - I found the exact car I was looking for on cars.com, and purchased a RAV4 at Jim Coleman Toyota in Bethesda. Everyone at the dealership was professional, no pressure, and respectful. The sales professional in particular, Mr. Luis Cortes, made the experience very easy and enjoyable! He is extremely knowledgeable, kind and helpful. He guided me through the buying process. And he helped me receive a great price on my trade. He made himself available after the sale to pickup a second car key, and gave me advice on future service. Thank you so much! I love my car!

I recently had my car serviced at Jim Coleman Toyota in Bethesda. Like many people I think, I had not taken my car to a dealer for servicing for quite some time. Instead, I used a smaller private mechanic for services like oil changes and the little things that came up, but had not done much in the way of regular maintenance other than that. Earlier this summer we were going to take the car for a long road trip, and I decided to take my car in for an oil change and a check up to be sure it was safe for a long trip. My service representative, Mark Waters did an excellent job. He explained to me what he felt needed to be done. Essentially it was a 60K mile service, All the fluids were checked and replaced, a new drive belt, checked my tires, new wiper blades, and a number of other regular maintenance things. The car drove great on the trip. The trip included many miles on the highway in the pouring rain. I felt comfortable and safe knowing my car had recently been serviced. Upon my return the air conditioning went out. Mark had the mechanic Kevin Parry inspect it and determined I needed a new compressor. They were able to have the car back for me the next morning. Kevin even fixed a few minor body work adjustments on my front fender and on my driver’s seat electrical controls at no charge. Both times I used them, when I picked up my car it was delight to find that it had also been washed for me. I will certainly continue to use Jim Coleman and won’t hesitate to recommend them to others. Five Stars!

Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service

Fast, courteous, professional and friendly The advisor Khadijah Mansaray is super customer service master. Very pleasant place. I recommend this place to anyone who cares about his/her car and the way he/ she would like to be treated.