New and used 2026 Toyota Grand Highlander for sale near George Mason, VA

Christian Lobo in the service department he is great very knowledgeable and ready to help with any issues

Service is always quick and efficient, the work is done well and completed on time.

Great customer satisfaction. Catered to our needs and requirements in buying new vehicle as we wanted.

David, thank you so much for such excellent and courteous service at Koons Arlington Toyota!

Deondrea McLaurin was very helpful especially since our original salesperson, Nicholas disappeared. I was disappointed that I was not notified that he left the organization, as I was emailing him and not getting a response. I didn't know until the car came in. All in all, a good experience, but a little disorganized. Maybe because Nick left, all the paperwork had to be redone when we arrived because the car was supposed to be registered in our 2 names but was only done for one of us. There were many clerical errors, so it took a lot longer than expected. However, everyone was professional and kind. Also, we thought we would get a military rebate, but the small print is only if you finance through Toyota, who's rate is ridiculous. This should be noted in the headline. A bit of a bait and switch. Would use them again.

Very helpful and polite. They showed us a lot of different options for each model. The paperwork took a little longer than expected since we did not finance and could have used a little more explanation on all the electronics