New and used 2026 Toyota Grand Highlander for sale near West Laurel, MD

Joe was so helpful with my new car purchase and was nice to work it. Every employee we encountered was very friendly; Nina in titling was great! It was an easy process. We showed up to look at one specific car, Joe came right out to greet us and let us look in the car and let me test drive it right away. I appreciated the ease of it all.

Thank you Jeffrey for the help you gave us and for helping me with my new grand highlander xle

Brittany Alexander fabulous service advisor! Reliable honest and cares about her clients! 🎉🎉🎉🎉🎉👍👍👍👍 highly recommend! 👍 period!!

Derrick was patient and calm and very knowledgeable. I ended up with a good deal on my 2021 RAV4 and am happy. Thank you!

Curtis Womack was professional and patient. Clearly stated the maintenance objective and encouraged discounts when applicable.

Christian Lobo in the service department he is great very knowledgeable and ready to help with any issues

Excellent Customer Service and very friendly staff. I was provided a rental to get back to office and back to dealership when vehicle was ready.

I came to Koons Toyota for an emergency. On the way home from the beach, my corolla started making very loud noises with every rotation of my tires. I was nervous, too nervous to drive 50 miles home, especially on 50 and 495. Matt was reassuring and patience. He said they closed in 20 minutes but they'd look at the car first thing in the morning. And that I'd have a rental to go home in. Just before 8 am the next morning he called. Told me what was wrong and that he'd personally test drive to ensure things were okay. Picked up my care before noon. And because I paid online returning the rental was super easy. Plus Matt gave his cell just in case. Terrific customer service from beginning to end. Matt was what made it easy. This is definitely worth the drive for my maintenance.

Devin went the extra mile to help get us out as quick as possible. We got what we needed in a reasonable time.

It was a pleasure working with Jeffrey, he showed me the vehicle after it came in to the dealership and was very friendly

As in the past, Scott provided very good service in answering my questions and in making my recent visit quick and complete .I have always found him to be very courteous and knowledgeable and I believe that he is clearly a benefit to your business.

Service is always quick and efficient, the work is done well and completed on time.

Oscar was amazing, wonderful customer experience, job well done, definitely coming back to Koons because of the great experience

I was most fortunate to have met salesman, Aydan Brown, whose warm welcome and friendly demeanor set the tone for what was to be a most satisfying and unforgetable car buying experience. He listened attentively to my needs, understood and addressed all concerns, demonstrated extensive product knowledge, and explored all options available to me. This helped to put me at ease and and build a trusting relationship. In just a matter of hours I was driving the car of my dreams off the lot feeling confident and comfortable with my decision and with the knowledge that Heritage Toyota Owings Mills would be available should I ever need further assistance. If customer service is a priority for you, Aydan will not disappoint!

Great customer satisfaction. Catered to our needs and requirements in buying new vehicle as we wanted.

David, thank you so much for such excellent and courteous service at Koons Arlington Toyota!