Used Toyota Grand Highlander for sale near Manassas Park, VA

Excellent service, as usual. My scheduled appointment went off on time and I was kept informed as it progressed. Very clean and comfortable waiting area helps make the experience better.

This car is great for someone who has a small sized family. We enjoy the comfort of a large driver seat and captains chairs in the center. We can get a little stuffy in the back but my partner is almost 6 feet tall and most of his family is big too so that’s the only downside. Other than that i love it.

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

Recently purchased a 2024 Toyota Grand Highlander Platinum and very pleased with it. It handles very well and is very comfortable. I previously owned a 2017 Highlander and this is definitely an upgrade. Like the legroom in the third row seat.

Over 15 year I have bought vehicles before and so far this has been the best experience overall. She is awesome! We highly recommend her

This is my first SUV purchase (I've always driven a small sedan). Our dealer suggested the Grand Highlander after hearing about what we were looking for in our next vehicle. I love it! It is so roomy and so comfortable. It handles great! The safety features are awesome, the infotainment center is easy to navigate, and everything the driver needs is easy to find and use. I love the additional storage and room with the Grand. I'm soooo glad I decided on the Grand Highlander.

Excellent service and communication by advisor Scott Swihart. He took the time to answer my questions in detail.

Exceptional service and attention. It was my first time buying a car in DC and I was quite far away from the dealership, notwithstanding, Mohammad came to get me and made the whole process seamless and streamlined. Great attention from everyone at the dealership. The car is exactly what I needed.

I dealt with Ali he gave me one of the best quote in the nation! He was so great and professional. Unfortunately, I made the mistake of getting my own financing first and then picking out the car I wanted. I wanted a 2022 Highlander but I couldnt get more money for it from my credit union unless I cancelled the loan I already had and re-applied for a higher loan. I couldnt stomach risking being left with no loan.

David, thank you so much for such excellent and courteous service at Koons Arlington Toyota!

The guy that scheduled my appointment, Tony, really went above and beyond. The guy was awesome. While scheduling my service request he also set up a follow-up task for himself to help me out.

Outstanding service and knowledge by Chris Romero. Coming from Ocean City, Md. Well worth the trip.

I dropped my vehicle off the night before my service appointment. I wasn't offered a ride back home but when I asked about it the service adviser arranged one. Would have been nice to have been offered a ride without asking. The next day I received a call mid-morning from the service advisor giving me an update on my vehicle. They told me it would be ready around 3:30pm. I asked how late I could I come in since it was a work day but that I may be able to come earlier. I got there around 3pm and it wasn't ready yet. I waited an hour for them to finish it up. After having dropped my car off the previous day and it sitting there all day, no work had been done on it. I still had to wait an hour. I could have saved a bunch of time and energy by just coming in with my vehicle during the day and waiting the hour. The service was fast, but the lack of communication made the experience inconvenient. I gave 5-stars anyway because it's overall a minor critique, but it'd be nice to give accurate time estimates or none at all so I can better plan my day accordingly.

a major reason I buy from Fitzgerald is because of the service of Steve Winkler; the best; efficient; and a delightful guy

The website was accurate and the employees were helpful. I found exactly what I was looking for.

I had a wonderful experience with Nick and other team members. At Koons Toyota. It was my first visit since I purchased my RAV 4 last December. They checked the whole car to ensure all was in order. Excellent service and all my questions were answered A 5 star experience!

This is my second Outback purchased at FitzMall, last one in 2011. Turned in the older one with 135K and bought a beautiful 2019 with only 16K. Appreciate the "no hassle, no haggle" pricing and the "no pressure," service of Darrin and Scott. Manny, who handled financing was also terrific. Look forward to visiting the excellent service department in the future, especially my favorite Ismael. All in all, a great experience.