Used 2023 Toyota Highlander XLE for sale near Cos Cob, CT

The service department is always excellent. Even though I did not purchase my new vehicle at this location in 2022 (not by choice, but because inventory of new vehicles of my preferred model was very scarce at the time) they still offer all the benefits of the warranty and extended service plans I signed up for during my purchase elsewhere - making for great Toyota brand loyalty. I work closer to this dealership than the one I purchased from, so it was a pleasant surprise to enjoy working with this dealership right from my first visit. I especially appreciate the shuttle service they offer to take me home and back when there is going to be a long service procedure. Also, I have a choice to schedule online or by phone, and I like having both options. Finally, the explanatory videos taken by the technicians when they have finished the job are great to have both at the time, and later at home when I want to review and fully understand what they said once more.

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

Got help from Abraham to buy a used car and had an overall very enjoyable experience. He helped me find exactly what I was looking for and I got an excellent deal. I had tried several other dealerships before I found this place and this was by far the most professional and smooth experience. Would absolutely recommend!

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

I had an outstanding experience at Toyota City! From the moment I started browsing online to walking through the dealership doors, everything was seamless. I was greeted warmly upon arrival and had the pleasure of working with Afzal Siraj, who was an excellent sales professional—knowledgeable, patient, and truly invested in helping me find the right vehicle. A special shout-out to Joseph Croce, who took the time to walk me through every detail of my pre-owned 4Runner. His thorough explanation and attention to detail made me feel even more confident in my purchase. Also, a big thank you to David Pena, who went over all the documents with a clear and thorough explanation before signing, ensuring everything was transparent and easy to understand. The entire process was smooth, professional, and enjoyable. If you’re looking for a dealership that values customer service and provides a hassle-free experience, Toyota City is the place to go! Highly recommend!

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

Beth Hicks service dept was amazing very sweet and helpful she is the best if you need service go see her. I traded in my honda for a Rav 4 Philip Hicks. What a. Smart young man and friendly got me in my Rav 4 fast.. And the main man. Ken Hicks wonderful to deal with this is the 5th time I bought from him and will always do so.. The whole staff is A++++++

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

Pete and Kasey are very skilled and competent and got me the best deal! I am very happy with my purchase, thank you so very much!!!

Have had 2 Toyota Rav Limiteds and they were great. Decided to go with something a little bigger this time so got a preowned 2023 Highlander Limited. Love the ride, quieter than the Rav 4 and definitely more room. It’s only 3 inches wider, but 10 inches longer. Seems like the front area is quite a bit bigger than the Rav. Great purchase!

Our servicing appointment was done on time, organized and efficient. Our wait time was fair and not excessive and all of the staff we interacted with during our visit were highly professional and welcoming! Mr Shem Nichols was professional and knowledgeable!

Recently purchased a 2022 Silverado from Sunrise Chevrolet. Chris and Mike and the entire staff at Sunrise Chevy made the trade and sale and finance real easy.They asked what vehicle I wanted, and they made it happen. Within hours I was driving the vehicle off the lot. I should have asked for the new Corvette!! (LOL)

My experience with the sales representative and the other Major world team was very professional. The team makes you feel welcome, comfortable and excited about your purchase

The dealership thorough, decent and interesting I found many autos that peak my interest. I also pass this info to my friends and family.

The entire dealership staff at CPM was incredibly welcoming, making the process smooth, efficient, and completely hassle-free. I got my Jeep Compass Latitude from them, and the experience exceeded my expectations. If you're looking for a top-tier car-buying experience, I highly recommend CPM and working with Jeremy - he made everything seamless and enjoyable.

Best dealership in the city, the staff was super helpful and we got everything done really quick!