Used 2023 Toyota Highlander SUVs for sale near Richfield, MN

Josh Hartigan had absolutely terrible customer service. You should absolutely try to avoid him. He was incredibly rude during the entire financial process. It seemed like he was upset I didn't take his loan insurance offer that would give him commission. I expected Luther Toyota to hire better employees for a more friendly experience. Cheer up Josh, come on. Dave Thomas was a great guy! I loved my experience with him, and he made the process very smooth. I got the car that I liked and he didn't try to sell me anything extra on top. Class act. Superb service. Friendly guy. Bottom line: ask for Dave, avoid Josh.

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

I have purchased my vehicles from this dealership over the last 20 years. I have worked with the same sales person over the last 13 years and have found him and the dealership reasonable, helpful, and made my purchases easy and straightforward. I recommend this dealership to anyone thinking of purchasing a new or used vehicle.

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

Overall a pleasant experience, Jeremiah and Poe were both extremely helpful and answered all our questions and concerns. We never felt pressured to make a decision or felt like we were being rushed. Additionally, they had the entire process streamlined and were able to get everything done rather quickly once we had made our decision.

Have had 2 Toyota Rav Limiteds and they were great. Decided to go with something a little bigger this time so got a preowned 2023 Highlander Limited. Love the ride, quieter than the Rav 4 and definitely more room. It’s only 3 inches wider, but 10 inches longer. Seems like the front area is quite a bit bigger than the Rav. Great purchase!

I was treated with great information and timely response. My questions were answered by qualified employees. The people I spoke with were very friendly and qualified.

We bought a 4 year old vehicle, which was in great condition but had an unexpected mechanical issue within the first few weeks. It ended up being a costly, substantial repair. Without any push back, Rudy Luther’s Toyota stood behind the warranty with integrity and great customer service. Everyone we dealt with was respectful and professional. They took what started as an issue that really concerned us and made it right! Even though we live 85 miles away from the dealership, we plan on buying our next vehicles from them. They’ve earned our trust!

Just had an oil change great service as always, I did not have an appointment. But they worked in and I was finished in 45 minutes! Thank you

The sales representative, Bryan Hopson was excellent. Larry Corbin was too. Inver Grove Toyota should be proud of the staff there. Every one that I was involved in the sale of the car was courtesy and showed pride in working there.

Just got a new Altima on 11/30/23, 2nd purchase in a row there. Love this group of sales people, easy to work with, flexible hours, direct text and calling, great follow-through, easy documentation and paperwork. Highly recommend.

best experience ever in purchasing a car.fast easy honest straight forward. Outstanding loaner while other car repaired

Kou (sales) takes the time to find what you want and Nick (finance) is a huge help. It’s great to be treated so well! Thanks

Sara P. was our salesperson. She was very helpful, courteous, and informative. She spent time answering all of our questions and options that would meet our needs for purchase. Once vehicle was purchased she spent time helping us get acclimated to the new vehicle. She was excellent!

Very pleasant and helpful. Curtious , patient, and a place I’d like to do business at, if I could travel to the Minneapolis area. Unfortunately it didn’t work out. I was able to purchase locally. 150 miles closer. Would consider purchasing in the future. Thank you!

He seemed knowledgeable and honest. He answered our questions well and was responsive to our requests.

Darin was fantastic, one of the best we’ve ever had. Welcoming, friendly and so patient with us, especially explaining car details and lease agreements, sometimes more than once. He let us take the time we needed, didn’t rush us at all. Great job of training us up on the Camry 2025, especially how a hybrid (our first) works. Made sure the Toyota App was functioning properly before we left the dealership (it wasn’t at first), and took the car to the shop to clean a couple of spots on the backseat. He made the experience much less stressful than anticipated. Darin is a great Toyota rep and IGH a great dealership. We are huge fans and longtime customers as a result.

The interaction I have had with all the service personnel at Burnsville Toyota over the years is the epitome of great customer service. All of them are so friendly, professional and courteous.

Everyone was very friendly. Nice waiting room. Was kept aware of the work done on my Toyota. Check out was very quick and easy.

I was there about an hour.Found what I wanted and the door I went

Great dealership would recommend to anyone looking for a new or preowned vehicle. That’s facts!

Great locally owned dealership with an amazingly transparent buying experience. Grew up in the area and have only heard and experienced good customer service from sales and service both.

Stopped in to service to get air added to my tires so the warning light would shut off and Kou (I think that was his name) was very helpful and excellent customer service.