New and used 2025 Toyota Highlander for sale near Forest Heights, MD

Matt, my service agent was attentive, pleasant and efficient. At checkout he immediately pulled my paperwork and walked me to my car. I enjoyed the experience.

It was a pleasure working with Jeffrey, he showed me the vehicle after it came in to the dealership and was very friendly

Fast, courteous, professional and friendly The advisor Khadijah Mansaray is super customer service master. Very pleasant place. I recommend this place to anyone who cares about his/her car and the way he/ she would like to be treated.

Christian Lobo in the service department he is great very knowledgeable and ready to help with any issues

Service is always quick and efficient, the work is done well and completed on time.

Matt was my service advisor. Took the car right in upon my arrival, kept me updated, and briefed me on the work completed. Definitely a pleasant and professional experience. (Aug 25)

Did not take long to complete. No hard sell of add ons but what they were expensive and they made it seem like a must have

The dealership makes buying a used vehicle easy. I was able to complete my transaction on-line. Once the purchase agreement was complete, Sheehy held my car until I could pick it up a few days later. The sales and finance staff (Ony and Yousef) were friendly, gave me a virtual tour of the vehicle I was considering, made sure I was able to use the financing I found preferable, and treated me equitably. The general manager (Chris) was a consummate professional and it's obvious he cares about his staff and his customers. The dealership is clean, easy to get to off the highway, and has a cafe with real food and espresso drinks (not just vending machines) - which is a perk if you're waiting for your vehicle. Shawn made sure my time at the dealership picking up my vehicle was without hassle.

They were quick and efficient when I got my oil change. They also will provide complimentary ride back home if you don’t like to wait

Excellent customer service from David Jacobs. Followed him from Annapolis Toyota. Great atmosphere and great coffee

Sheehy provided a pleasant purchasing experience with no surprises. Fair deal and good transparency throughout.

This is the first time I buy a car from a Jack Taylor Toyota dealership, and I had the best experience. Ebo Grant was very professional, patient and thorough. I felt absolutely no pressure and he made sure I had everything, and it was set up before I left. I med was also very helpful in the finance department, and Mike the manager. My first Toyota and I loved handling the team at Jack Taylor in Alexandria first class. Thanks to everyone who helped me, I highly recommend them if you want to buy a car.

Great customer satisfaction. Catered to our needs and requirements in buying new vehicle as we wanted.

David, thank you so much for such excellent and courteous service at Koons Arlington Toyota!

Carla was amazing, she ensured continuous communication throughout the process. There were no surprises during this transaction. Most of this purchase was over the phone because I live 3 hours away.

Oscar was amazing, wonderful customer experience, job well done, definitely coming back to Koons because of the great experience

They have kept my Toyota Tundra running for 477,000 miles. Need I say more?

Good service on time and take a good care friendly and let you know it done