Used Toyota Highlander Hybrid for sale near Konterra, MD

Mr. Jose Redd is the employee you want to work with. I had the great fortune of helping my niece get her first car. We had been to other dealerships where we first had to get the attention of a salesperson just to see if we could find a car for her. When we walked into Jim Coleman, Mr. Redd immediately walked up to us, and asked if he could help us. His demeanor indicated to me that this was going to be an outstanding experience. Mr. Redd was attentive. He answered every question from our party of four and at the end of the encounter, it felt like we had made a lifelong friend. When we moved over to finance, I expected to be pressured and we were not Mr. Bienvenue was outstanding and the great customer service experience we had started hours early was extended into the contracting process. I have bought four cars before. This was by far THEEEEEEEEE best experience I've ever had in my life. I wish that I was in the market to buy a car (I'm not because my car is three years old) because I would definitely want to broker my deal with Mr. Redd. Outstanding! Personable! Attentive! Excellent! I recommend Mr. Redd without reservation. Thank you for making my niece's first car buying experience one she will never forget.

I have had the XLE with some upgrade options as a company fleet vehicle. I have driven it about 12,000 miles in six months from 36k to 48k miles, now. I use it as a work vehicle for sales calls and some personal use. Here’s my plusses and minuses. Plusses: 1. Acceleration is strong and quick. Great for merges and when you need to pass. Amazing for a car this big. 2. While I have not calculated mileage, it is amazing and definitely as good or better than the rating. 3. Space and layout is good. I generally use it with all the rear seats down, though. Only a little family use and it was okay. 4. Reliability. Not a single problem and I think the first rep abused the car and took poor care of it. Minuses: 1. Engine is loud when gas kicks in. Would be unacceptably loud in a luxury car. 2. Comfort is mediocre. Large flat hard seats. Might be better if you are bigger. 3. Tech. Small screen, annoying beeps, lane keep adjusts too hard and would not kick in on a cold snowy day. Maybe the sensor was frozen but should not have. Apple CarPlay is what you want to use. Adaptive cruise tends to keep pushing you back to increase distances. Some cars you can set it, not sure on this. It’s annoying when you’re trying to maintain distance in a fast lane and it’s pushing you back. Also, on curvy roads, almost any curve it auto-brakes gently. You have to turn it off on mountain roads or you’ll make everyone sick. Overall, it is a great car on performance and average or mediocre on everything else. I would recommend the car as a reliable family hauler or work car as I use it. I have a Hyundai Palisade Limited (gas) and if you didn’t want a hybrid I’d totally go Hyundai as it’s way nicer on comfort and Hyundai tech is far better. To be fair, my Palisade is a higher trim but I don’t think the Toyota is that much better on higher trims and tech won’t improve.

Gerald Andre deshields was excellent him an his team moved fast I was in and out

2023 Highlander Hybrid greatly improved over the 2009 model. Over 37+ miles per gallon , smoother quieter ride than our 2009 which we enjoyed until finding how improved the 2023 models are plus the safety features.

Chris Ogene was an amazing dealer!! helped us a lot through the process of buying our car. Without experience on it, we were very comfortable and confident during our decision process. He was caring, funny, confident and knowledgeable. I can recommend Chris to anyone that need to buy a car and have a great experience

Own a 2014. Best bang for your buck for a 8 seater. I'm at 200k miles with just the usual oil changes and tires when needed. Only 1 downside to these cars are the markups from dealerships.

I came there looking to trade in my car for a bigger one thinking I would be disappointed because I tried 2 other dealerships and they wouldn’t do it but going to hart Nissan in Springfield and working with Kevin Palmer he made it happen he was so respectful and nice and very pleasant to have worked with but don’t get me wrong everyone there was so nice and very pleasant but I would Definitely recommend people to go there and check out Kevin Palmer he is and was a blessing 😘❤️Thank you

Bought a 2023 Highlander Hybrid, Limited. My first Toyota. Ride comfort is good, mileage is fantastic (35-38). Two things disappoint me. First, the wind noise...pretty bad. I’m hesitant to have the dealer touch it because they say nobody has complained about. If you search online, it is a known problem (the noise is TERRIBLE compared to my XT5). Secondly, the car seems chintzy. The exterior metal is tinny...again, compared to my XT5...just not nearly as solid. I would buy it again...I think Hybrids are the way to go. I’m just surprised how chintzy the car seems. I suppose the lack of insulation , etc is the trade off for the great mileage

Fabulous customer service. Michael Davis is the man to see. He was able to answer all of my questions. He took his time and showed me a variety of vehicles. I was in and out within 2.5 hrs.

My wife had a smaller all wheel drive car from another company that drove me nuts trying to do the driving for me. It was a total hassle to turn it off every time you restarted the vehicle and I complained every time I drove it. Now with the highlander every time I drive it I comment how much I like it. Even considering a second one for my company car. By the way this is our first hybrid vehicle.

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

Beautiful ride, inside and out. Great features, insanely good gas mileage, no complaints! I absolutely love the blueprint color, and the roominess with three kids- I love the three rows!

Quick, easy and convenient. Very helpful staff. Don't feel like I'm being overcharged or having unnecessary services added. Agents communicate status frequently and clearly

Perfect for our family with better mileage Than our previous Lexus GX470, no mechanical issues after 75k, i would say up to my previous owned Lexus in term of reliability.

Had an easy experience with Sheehy of Laurel. Direct up front pricing and ready to answer any questions that you have about the process. If you have your information ready to go the process is easy. Thanks for experience and the new truck!

The car is roomy, comfortable, stylish, for a hybrid it has a lot of pep. I would highly recommend the car. I look forward to my first road trip.

Knowledgeable salesman Fair pricing, need better deals for cash Good selection Helpful Quick with paperwork

I have driven this car for about a month now and am very pleased with the performance and handling. The seating is quite comfortable with plenty of leg room in the front and center row seats however, the third row does not have much leg room. Both the center and third row seats fold down easily to provide ample cargo space if needed. All the safety features are amazing and work as intended, I especially enjoy the backup camera system with its blind spot warning system. Comes in handy in those parking lots where cars and people can appear from anywhere. Fuel mileage depending on driving habits and conditions is fantastic. I have only added seven gallons of gas in my first month of driving. I cannot properly rate reliability as I have not owned the car long enough to make an accurate assessment. But taking into consideration the manufacturer's different warranties that come standard with the car I am betting that if properly maintained it is very reliable.

6/19/23 - I found the exact car I was looking for on cars.com, and purchased a RAV4 at Jim Coleman Toyota in Bethesda. Everyone at the dealership was professional, no pressure, and respectful. The sales professional in particular, Mr. Luis Cortes, made the experience very easy and enjoyable! He is extremely knowledgeable, kind and helpful. He guided me through the buying process. And he helped me receive a great price on my trade. He made himself available after the sale to pickup a second car key, and gave me advice on future service. Thank you so much! I love my car!

The person that helped me was Jamie Christopher and I could not have asked to have anyone nicer or more confident for my experience. She was so nice, she kept me informed of everything that was happening as it was happening. I’m very glad that I had heard from my help.

I've been waiting for years to find a car to replace my 2006 4Runner. I finally gave up on seeing a 4Runner redesign and decided I wanted something that was better for the environment. The Highlander hits the sweet spot for me. I've averaged 33 mpg overall since getting the car in late April. I saw an improvement in mpg once Summer gas became available. My best trip mpg has been 40 when driving from the Portland OR area to the coast. If you can keep speed in to 50 - 60 range, this car gets amazing mileage. I've been amazed at how often the gas engine is shut off and the car runs in EV mode. The transition is pretty seamless too. Disappointments: 1) My biggest gripe is that in order to switch the air flow to recirculating mode, you have to access a setting in a menu. I use this often when encountering dust or smoke, and it's much harder to switch via a menu than it would be with a mechanical switch. From the pictures I've seen, it appears that the 2023 model has resolved this issue. 2) The wireless phone charger is worthless. I'm lucky if my phone doesn't lose charge while on that charger! 3) My platinum model did NOT come with the digital rearview mirror. I really wanted this, but not sure how much I would use it as I wear glasses and the focal distance to the digital image is a bit too close unless I tilt my head back. 4) There are a lot of little rattles on rough roads... more than my 2006 4Runner had after 178k miles! 5) I'd like to be able to force the AWD system to be on under certain conditions. I barely made it to my friend's cabin due to the front wheels spinning in mud. 6) When the battery isn't fully charged and you downshift to slow down, the regenerative braking system should kick in but instead the engine is engaged. Overall I'm very happy with this car, but it could be better with some small changed. I'd give it 4.5 stars if I could.

The way car buying should be!

I recently had my car serviced at Jim Coleman Toyota in Bethesda. Like many people I think, I had not taken my car to a dealer for servicing for quite some time. Instead, I used a smaller private mechanic for services like oil changes and the little things that came up, but had not done much in the way of regular maintenance other than that. Earlier this summer we were going to take the car for a long road trip, and I decided to take my car in for an oil change and a check up to be sure it was safe for a long trip. My service representative, Mark Waters did an excellent job. He explained to me what he felt needed to be done. Essentially it was a 60K mile service, All the fluids were checked and replaced, a new drive belt, checked my tires, new wiper blades, and a number of other regular maintenance things. The car drove great on the trip. The trip included many miles on the highway in the pouring rain. I felt comfortable and safe knowing my car had recently been serviced. Upon my return the air conditioning went out. Mark had the mechanic Kevin Parry inspect it and determined I needed a new compressor. They were able to have the car back for me the next morning. Kevin even fixed a few minor body work adjustments on my front fender and on my driver’s seat electrical controls at no charge. Both times I used them, when I picked up my car it was delight to find that it had also been washed for me. I will certainly continue to use Jim Coleman and won’t hesitate to recommend them to others. Five Stars!

The trim package is XLE. This car replaced another XLE Hybrid model which did not have AWD. We mainly drive between Nebraska and the Upper Peninsula of Michigan. The AWD on this vehicle is great and kicks in without you even noticing it. The fuel mileage in the beginning was not great (29-32) due to trips made in the winter. Have not made a trip lately, but our current mileage is 42 with mostly hybrid type city driving (slow acceleration and coasting stops). There is an engine noise when accelerating which we did not have in our other hybrid, but our other vehicle is a truck, so it does not bother us. However, the generated noise while in reverse on only the electric engine is loud & annoying. One complaint is that the XLE trim is not standardized across Toyota models or within a model.

Excellent experience at Jim Coleman Toyota/Cadillac. Brendan Coleman, Ben Lare, Ben Hernandez, and Michael Jaffee were all a pleasure to meet and deal with. They worked with me to make sure that I could secure a vehicle with proper financing and at a very quick pace. The overall experience dealing with them was excellent!

We knew we would purchase another Highlander hybrid after owning our first one. The new 2021 Highlander does not disappoint! It has all the latest features and is an overall great vehicle.

This time around, the maintenance service took under one hour...probably more like 45 minutes. Last time I was there, it took about 2 hours. Much faster this time around.

I purchased the hybrid Toyota Highlander XLE. This is our second highlander. The product is rock solid, reliable, comfortable, and gets 35 mpg in the city and on the highway. Love it.

I found the car on line, got a great price via the internet then test drove it the next day. The sales manager and sales person stuck with the deal as agreed to and I took the car home that day. I appreciated the straight forward approach...a very positive experience so far.

Former Toyota Sequoia owner with 250k, and still running. This 2024 HybridHighlander car has hit all the check marks: comfortable, easy to use instrument layout and technology, 35-36 mpg, impressive power for a small 4 cylinder motor. I am very pleased with this car at the 1000 mile mark. I think the price is a little high, but very satisfied.

Excellent service received. All points top natch. Jamie and her co-workers are great examples of good service

I am so glad we were able to find the hybrid Highlander in the platinum trim. It is beautiful inside and thought out better than the Lexus 450H. The only issue I have is that I wish it had retractable running boards.

Fast, courteous, professional and friendly The advisor Khadijah Mansaray is super customer service master. Very pleasant place. I recommend this place to anyone who cares about his/her car and the way he/ she would like to be treated.

Best most reliable, very comfortable great lines, economical I have ever had. Seating allows one to have a superior view.of traffic in all directions. I used to be a Cadillac owner no more!

The guy that scheduled my appointment, Tony, really went above and beyond. The guy was awesome. While scheduling my service request he also set up a follow-up task for himself to help me out.

To the point knew what they were talking about very helpful