Used Toyota Highlander Hybrid for Sale in Manassas, VA

1. Staff at door was there and immediately got to my car, getting the information and pointing me to the available check in desk. 2. The check in was quick and accurate, without having to go through seventeen different forms or computer screens to find my appointment. 3. Waiting area was clean, light, and had room to relax and/or work. No elbow jamming in uncomfortable chairs. The staff also made sure I needed shuttle service when I went to get a drink. 4. Service was prompt and efficient. 5. Check out was done quickly and in a nice manner. Had a nice conversation, including the largest amount someone paid in cash. 6. Car was in the spot stated, with the seat in the correct position.

I've owned the 2017 Highlander Hybrid for a year and have driven it 40,000 miles. While it's a very comfortable and remarkably efficient SUV, I don't believe its high price tag is justified. First, the good: - Obviously, as a hybrid vehicle, the Highlander gets phenomenal MPG for a 5,000 pound SUV. On average I get roughly 31 mpg in 50/50 city/highway driving. But, when I try to maximize fuel economy (by driving slowly in "Eco Mode" without the A/C on), I can get reach an incredible 35 mpg. - The vehicle is exceptionally comfortable for both driver and passengers. The seats provide a good balance of support and cushion. I opted for the heated and cooled front seats. The cooling system pumps conditioned air through the seat vents, which is a nice benefit during the summer. The heated seats do not work well though...even at the highest setting, I can barely feel any heat. - The battery/engine combo provides quick acceleration. However, there is a noticeable engine lag in pedal response...in other words, when you kick down the accelerator pedal, it takes a second or two before the engine responds. - Toyota apparently put some effort into sound insulation for the Highlander...it's Lexus-like quiet. - This SUV is loaded with automatic stability control features. I've driven it several times in the snow, and even when I purposefully try to fishtail or induce a skid, the system instantly kicks in and stabilizes the vehicle. OK, now the not-so-good: - If you drive the car conservatively and casually, the Highlander is a stable and safe vehicle. However, if you attempt any sort of spirited driving, it generally handles the road like a 1986 Yugo with an elephant tied to the roof. The electric steering provides no feel for the road, the SUV will slop around corners with significant roll, and the front-wheel drive induces severe oversteering if you accelerate aggressively through a corner (in other words, if you step on the gas through a corner, the car will yank hard to the inside). At highway speeds, the brakes are spongy and inconsistent (a typical characteristic of regenerative braking systems). The added weight of the hybrid system (batteries + electric motors) clearly puts a strain on the handling traits of the vehicle. I test drove a non-hybrid highlander, and it handled noticeably better. - The all-wheel drive system is very limited in its effectiveness. The rear wheels are driven by an independent 68 horsepower electric motor which only kicks in when the front wheels begin to slip, and quickly disengages after the front wheels regain traction. In other words, this is essentially a front-wheel drive car most of the time. - For an SUV which costs almost $50,000, the overall quality of the interior is kinda cheap and unrefined. The interior looks and feels almost exactly like a Corolla, when it should more closely resemble a Lexus. Some minor things to mention: - The navigation system, while reliable, is outdated (it's the same system I had in my 2008 4 Runner). - LED headlights are not available. Not a big deal, but you'd think a hybrid would offer LED lights. - As is the case with all CVT transmissions, when you accelerate aggressively, the engine revs like it's about to explode. In sum, the Highlander Hybrid is a phenomenally efficient and comfortable SUV. If you're looking for a safe and reliable family car, and don't care about sporty performance, you'll enjoy this car. But, for the price, you can find more refined SUVs.

Helpful and friendly environment. Professionals throughout the process. They give further information about the car I wanted, in terms of reliability, maintenance cost and safety.

Reliable and economical in comfort. Trust vehicle for all weathers. low maintance costs. Regular gas. Even after 10 years drives like new! you will like it.

When I brought my RX450h in for its 12-month servicing and safety inspection at 6am on Wednesday, 12/14, I was greeted by a smiling Raymon Tanyos. He quickly and efficiently took down my information, provided me with an estimate of 90 minutes for the service, and ushered me into the waiting area. I enjoyed fresh-brewed coffee and a piece of fruit while I waited. I was even able to recharge my phone at the provided charging station. The service was completed ahead of schedule, and my car looked fantastic, as they had washed it! Such a nice perk. When I checked out, Raymon said the service was free, but I'd need to pay for the inspection. What a nice surprise! Everyone associated with Pohanka Lexus Is wonderful, and I will continue to do business with them. Thanks for a great experience!

My purchasing criteria were: easy access in-&-out, comfortable to drive and ride in (especially for anticipated long trips), fuel economy, overall reliability (no, Exterior Styling was NOT a priority!). My Highlander-Hybrid continues to meet my expectations!

We purchased a 2018 Jeep Cherokee at Lustine in Woodbridge,VA yesterday. What a great experience from Nino Sam our salesman to Azmi Sabah our Finance Manager to Dan Kahn Lustine???s General Manager. What can easily be a stressful experience was a very positive and rewarding experience. Sam was very knowledgeable and personable; no sales pressure in the least. He quickly understood our needs and helped narrow down our selection. I highly recommend looking for Sam to help find the right car for you. While negotiating our price, Doug from the Service Department came over to say hi to us. We bought our 2015 Durango from Doug when he was in sales. Azmi was very helpful and efficient in developing and finalizing our finances. Azmi was also very personable and treated my wife and me with understanding and respect. Actually treated us like family, I guess since this was our 4th car we purchased from Lustine. Azmi introduced us to Dan the General Manager who thanked us for our loyalty. Dan also offered a credit to update our GPS on our Durango. What a nice surprise. I could go on about our great experience, but will close with my highest recommendation for the Lustine Team.

This car very comfortable and very economic. I love 3 Rows seating because I have big family. I know Toyota is safety and reliable. I recommend Highlander to my friends.

I bought 2007 BMW 335i son, love my car and did not have any issues. Financing was smooth, i would say honest people

SUV on a car chassis offers best of all worlds: smooth ride, V6 engine with econo mode, hauls a ton, tows up to 3500 lbs., immaculate interior, third row if desired. Brand new tires, new brakes last summer and disciplined and routine maintenance. Color is Iced Amethyst Mica; we call her ’Jewel!’

Kevin Griffith was wonderful when we pulled in on Saturday with smoke coming out from under our Lexus. He found the source of the problem(grass & debris caught near the exhaust) and offered to clean out what he could with a pressure washer. relieved of our worry, we made an appointment for some routine 60k maintenance. He found that there was an open recall on our car that he recommended we get taken care of at the Lexus dealer. A helpful young man that is a joy to work with!

Smooth ride, great gas mileage, pleasure to drive. Love all of the many features. It is definitely fully loaded! Love the safety features, cameras etc. The sound system is also a great plus.

Fast, friendly and efficient! I appreciated the car wash, even though I came in for a routine service (<$100 bill).

I am very happy with this car. I looked at Infinities and Lexus vehicles and felt I got a lot more for the same price in the Highlander. I’ve owned 4 Toyota before this-so I know how reliable they are.

My daughter and I came into the Koons Tysons Toyota dealership on a Saturday afternoon and were warmly greeted by George Husary. His kind personality made us feel immediately comfortable. George listened and paid close attention to every detail I wanted in a new vehicle. He spent quality time with us and did not push or rush me. Despite another dealership having the car I wanted, George was not offended in the least and continued to work hard at trying to find me the exact same car through Koons and for a better price. George is a very patient and accommodating car salesman and I highly recommend him to anyone ready to find their perfect new vehicle. He will go above and beyond to find you what you want for the best deal and he won’t give up until he has exhausted every possibility!!!��⭐️⭐️⭐️⭐️⭐️

It exceeds in performance and life long value compared to most other brands. I’ve had Toyota hybrids now since 2005. I think the Highlander hybrid is great for in city driving, mountain climbing in all weather situations, and im getting the average of 31 mpg for this weight as I’m driving from Cottonwood to Sedona to Phoenix and Prescott. I’ve even had a bit of MN winter weather and it plows right through icey roads and snow easily. This is the true adventure vehicle!!!

I had a rough and unorganized experience at the Toyota Dealership in Leesburg so decided to drive the 40 minutes from Leesburg to Tysons. I was so pleasantly surprised at how different the experience turned out to be. So organized, flowed smoothly, provided rental car without asking, kept me up to date on progress, offered to drive my car back to me in Leesburg. Just overall fantastic experience. will absolutely use Koons for all my service needs for my Toyota and work with Brian.

Great to drive, very nice detailing on inside. 24+ mpg for first 1000 miles. Cons: I dislike the brown interior accent on the black leather; I wish it had apple play; there is already a fault with the navigation system, and the recall has back-ordered parts; navigation interface is clunky and non-intuitive.

This was a 110,000 mile service. It turned out to be very expensive, but I was well looked after by Rocky, who helped me prioritize repairs and whittle down the overall costs. For his insight, helpfulness, and hard work, I would describe Koons as the very best place I know to get my Prius serviced.

Love how roomy it is, all the USB ports, comfort and luxury. It’s a nice smooth ride. I love all the safety features, and I keep discovering new things about it!

This was a 110,000 mile service. It turned out to be very expensive, but I was well looked after by Rocky, who helped me prioritize repairs and whittle down the overall costs. For his insight, helpfulness, and hard work, I would describe Koons as the very best place I know to get my Prius serviced.

great car all in all, however long trips the seats are NOT comfortable at all. It is designed for people with a flat butt. The gas mileage is not good in the summer with the AC on

This was a 110,000 mile service. It turned out to be very expensive, but I was well looked after by Rocky, who helped me prioritize repairs and whittle down the overall costs. For his insight, helpfulness, and hard work, I would describe Koons as the very best place I know to get my Prius serviced.

The best car I ever have . Driving smoothly and quiet . Excellent safety features and very roomy . It’s very easy to navigate all the features . Have sunroof and loving it .

This was a 110,000 mile service. It turned out to be very expensive, but I was well looked after by Rocky, who helped me prioritize repairs and whittle down the overall costs. For his insight, helpfulness, and hard work, I would describe Koons as the very best place I know to get my Prius serviced.

One month owned. It is very quiet, as quiet as any comparable Lexus we drove. Just paid $1400 extra for the leather. Plenty of power, the most comfortable seats. Just finished 1300 mile trip with much less fatigue. Radar cruise control is awesome, but takes some learning. You cannot tailgate with this function on, so lane planning is critical to maintain constant speed. Lane departure is spooky at first, but very honest. Don't use it on curvy roads. Honest 27.5 mpg at 72 mph, 29-30 in town, but not with a heavy foot and lots of quick stops. 2012 Prius was the best teacher. Because this engine is not directly connected to the power train, it often is turning under 1500 rpm at 60 mph, and not turning in EV mode, much longer engine life will result.

The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I’m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.

Hybrid was great but too expensive to repair. AWD is a must. We replaced it with a newer gas version, a FWD and are very sorry we did. Space was great, design was overall very good. Its too bad you have to get navigation as part of the package we bought - Toyota navigation is so user unfriendly. Why can't these manufacturers just contract with Garmin...$100 Garmin is 100x better than the $1500 Toyota GPS.

BMW of Alexandria is an outstanding dealership and Osman Aberra Client Advisor BMW Of Alexandria 499 S Pickett Street Cell: (267) 980-3710 Desk: (703) 647-1846 Work: (703) 647-8500 oaberra@bmwofalexandria.com Is awesome sales person. PA. I connected with the dealer through the costco auto internet site and osman responded quickly. We set up an appointment and he was on time and offered great advice on my selection of a 528i. I was looking for a I a preowned two year old vehicle due to the BMW warranty program, low mileage, and excellent condition. He was not pushy (like many car sales people) and he was sensitive to my need .. I picked out my car, I did so because of the great deal I received from osman . He is a man of his word- the bumper was scratched (typical city bumper) and he had it repaired and it looks brand new). I would highly recommend him as I would return to him when I am ready for another car. . Go steelers !! PA

Great Suv. Love the great gas mileage. I drive a lot of miles as a Real Estate agent. Plus needed plenty if room for my grandkids!

We purchased a 2008 VW Touareg V8 from Marcos on December 3, 2016 and from the minute we walked into his wonderfully cozy office, he was very friendly, down to earth and came across very trustworthy. We called ahead of time to make sure the vehicle was still available and sure enough it was! He had the car all set for us and it was newly washed and shining! He handed the keys over to us and told us to take it for a test drive. It was/is a beautiful car! Marcos is connected with CarFax so we were able to get all history of the car and how many owners before we even arrived. It was great to hear him repeat all the information that we already researched, which really made us trust him even more. His philosophy as a dealer is to give it to you straight and deliver to you the best vehicle that is out there. He is a repeat buyer to only the most trusted dealers and his goal is to sell very clean, sharp cars. We are now the recipients of one of his wonderful vehicles! People think I bought a brand new vehicle and for this I thank Marcos. He takes pride in his business and like he said, he will only sell the best and be very honest about the car because repeat customers and word of mouth is what keeps him in business. Marcos with 610 Ultimate Autos is a MUST for anyone who wants a clean, honest trustworthy deal. We will definitely keep his contact information and contact him for ALL our future vehicle purchases. Thank you Marcos! We have never, ever had a more enjoyable transaction and we thank you for our VW Touareg!

My favorite thing about the highlander hybrid is that it can fit 8 people and tow 5000 lbs. That's unheard of in other hybrids. Very few hybrids have any tow rating.

I was well received by Jennifer, and she helped me throughout the whole service process. She has such an amazing personality, her smile was convincing to let me know I could trust her. She gave me an estimated time and my car was finished before the time. I was very satisfied, the techs that worked on my car should be highly rewarded. May Jennifer continue doing such an excellent job with the clients! Her beautiful smile and polite manner shall take her far! I love Koons toyota!

Nicely styled inside and out; the baseball mit leather interior is Lexus quality. Better in the snow than the previous iteration. We owned a 2013 Limited that was less capable in the Vermont weather. Gas mileage is spot on with Manufacturer specs. 2016 RAV4 Limited Hybrid more fun to drive (and came equipped with LED headlights), but can’t beat the room and comfortable suspension of the Highlander. Best in class.

I had a great experience with salesman Steve Jaeger while shopping for a new SUV. I visited 5 dealerships (including Ford, Honda and 2 Dodge dealerships) during the purchase process and he was by far the best salesman I dealt with. He was knowledgeable, professional, attentive and friendly. He was proactive with great follow-up, but never pushy. If I am in the market for another Toyota, I'm going to find him again.

Ecellent. No regret. Except Toyota Entune is suck I preger Apple car play. Comfort an quiet. Great style Reliabile and save gas. I can keep this car for many years

I consistently get exceptional customer service from everyone at Alexandria Toyota's service department. Their caring and professional attitudse makes it a pleasure to take my car in for maintenance. My service point of contact is Mr. Jerry Gerdes and he is absolutely excellent!!! Jerry is knowledgeable about service being provided, patient in explaining the service, realistic about the time estimates for service, informative about service changes required based on unexpected problems identified, attentive to his customers, and he is very personable. He uses these qualities with all of his customers as I have observed him for several years skillfully providing these qualities to us. He makes me feel as if I am the only customer he has as he expeditiously attends to my service requirements with the highest level of skill, efficiency, and professionalism. Jerry is the best and one of the top 3 reasons that I will purchase my next Toyota from Alexandria Toyota. -- Pat R

It was the right size, a hybrid, more seating, right slope to the hood for better view of the road, very spacious, dashboard not so complex, good pricing, good mileage.

I had made an appt for just an oil change w/ 'Grey' on the Green team but when I arrived 40 min early, he was busy & Ben (next to him) saw me waiting, offered to write up my paperwork, & went out of his way to answer several questions he hadn't bargained for !! I ended up agreeing to go ahead & do my 60,000 mile maintenace (I was already overdue- @ 63,000- but planned that for the next time). When he offered some coupons to help defray the cost & offered a rental car so I wouldn't be trapped all afternoon, I decided to go ahead :-) Glad I did... everything went smoothly & efficiently. Ben called w/ a few "finds" & recommendations that I agreed to & the car was ready when promised w/ the flexibility to pick it up before closing. I just leave the rental @ the Dealership. Despite a $1300.00+ bill, it was a very pleasant experience. Everyone was courteous & efficient. I bought my last 2 Toyotas @ Koons in Annapolis & have traveled there (from Rockville) for service til now. More out of loyalty than convenience. I think I will change locations. Thank You ! *Also nice to get it washed free !

I just traded in my 2017 Highlander Hybrid for the 2019. The 2019 is all I expected it to be , looks great, power and performance , comfort and good gas mileage . Rides like a dream.