Used Toyota Highlander Hybrid for sale near Palo Alto, CA

I purchased a 2018 Red SLC300 for my wife for mother's day. The purchase was smooth, when we got the car home noticed a popping sound with the sunroof. Contacted the Sales Manager Ellen Lans, she was very proactive and within a few weeks got the sunroof repaired - and my wife is enjoying the car. Great customer experience!

I have had the XLE with some upgrade options as a company fleet vehicle. I have driven it about 12,000 miles in six months from 36k to 48k miles, now. I use it as a work vehicle for sales calls and some personal use. Here’s my plusses and minuses. Plusses: 1. Acceleration is strong and quick. Great for merges and when you need to pass. Amazing for a car this big. 2. While I have not calculated mileage, it is amazing and definitely as good or better than the rating. 3. Space and layout is good. I generally use it with all the rear seats down, though. Only a little family use and it was okay. 4. Reliability. Not a single problem and I think the first rep abused the car and took poor care of it. Minuses: 1. Engine is loud when gas kicks in. Would be unacceptably loud in a luxury car. 2. Comfort is mediocre. Large flat hard seats. Might be better if you are bigger. 3. Tech. Small screen, annoying beeps, lane keep adjusts too hard and would not kick in on a cold snowy day. Maybe the sensor was frozen but should not have. Apple CarPlay is what you want to use. Adaptive cruise tends to keep pushing you back to increase distances. Some cars you can set it, not sure on this. It’s annoying when you’re trying to maintain distance in a fast lane and it’s pushing you back. Also, on curvy roads, almost any curve it auto-brakes gently. You have to turn it off on mountain roads or you’ll make everyone sick. Overall, it is a great car on performance and average or mediocre on everything else. I would recommend the car as a reliable family hauler or work car as I use it. I have a Hyundai Palisade Limited (gas) and if you didn’t want a hybrid I’d totally go Hyundai as it’s way nicer on comfort and Hyundai tech is far better. To be fair, my Palisade is a higher trim but I don’t think the Toyota is that much better on higher trims and tech won’t improve.

Look around first so you understand that their prices can't be haggled but it is worth it. I couldn't find a single car within $1K of their price. And the quality of the car was outstanding. Easy. Great kid's corner keeps them occupied too. No pressure sales is a beautiful thing.

Own a 2014. Best bang for your buck for a 8 seater. I'm at 200k miles with just the usual oil changes and tires when needed. Only 1 downside to these cars are the markups from dealerships.

Excellent as always! Appointment made, and all went well from there!!

I’m very pleased with my Highlander Hybrid. My driving skills have improved due to all the technology that “speaks” to me as I drive. I feel safe on the road that contains so many large trucks. I get between 34-35 mpg. Not only have I easily packed my Mom’s wheelchair and other medical equipment, plus family luggage, there’s been plenty of room for a small circular oak table & 4 chairs!! The Highlander is , by far, the best car I’ve owned!

Peter was super helpful and went above and beyond my expectations. As soon as I walked in he great me with a smile and asked me if I need help. I told him that I was only there to do a test drive and next thing I know I was getting signing the contract for my new car. I would recommend everyone to go and do more business with Peter and JB.

2023 Highlander Hybrid greatly improved over the 2009 model. Over 37+ miles per gallon , smoother quieter ride than our 2009 which we enjoyed until finding how improved the 2023 models are plus the safety features.

I liked the attentiveness of sales and finance. They answered all my questions and concerns.

My wife had a smaller all wheel drive car from another company that drove me nuts trying to do the driving for me. It was a total hassle to turn it off every time you restarted the vehicle and I complained every time I drove it. Now with the highlander every time I drive it I comment how much I like it. Even considering a second one for my company car. By the way this is our first hybrid vehicle.

I was greeted right away by a helper who told me my service advisor, Alex, would be with me shortly. Alex came out in a few minutes and he introduced himself and escorted me to his office. Alex was courteous and efficient and understood what I wanted checked on my Prius before I take a 600-mile trip. He got me ride home with Lyft in 3 minutes! He texted me when my car was ready and when I arrived he saw me across the parking lot and greeted me by name. I was impressed that he remembered my name after only meeting me once. He told me two of my tires would need replacing soon but he didn't pressure me. I got home and decided that since I had 35,000 miles on these tires it was time for new tires. I tried calling the business where I bought my current tires (Wheel Works) and they never answered their phone and so I couldn't leave a message; I also tried to call Costco Tire Center and they never answered their phone. I texted Alex at Magnussen's and he gave me a quote and said he could give me an appointment tomorrow for new tires. I was happy to give him my business since I liked him and I didn't want to spend time trying to get quotes from places that don't even answer their phones. I was very happy with my service experience today.

Bought a 2023 Highlander Hybrid, Limited. My first Toyota. Ride comfort is good, mileage is fantastic (35-38). Two things disappoint me. First, the wind noise...pretty bad. I’m hesitant to have the dealer touch it because they say nobody has complained about. If you search online, it is a known problem (the noise is TERRIBLE compared to my XT5). Secondly, the car seems chintzy. The exterior metal is tinny...again, compared to my XT5...just not nearly as solid. I would buy it again...I think Hybrids are the way to go. I’m just surprised how chintzy the car seems. I suppose the lack of insulation , etc is the trade off for the great mileage

I have not even purchased a car here yet, but am pretty certain that I will. I have been very impressed with John's integrity and overall honesty. Refreshing.

I've been waiting for years to find a car to replace my 2006 4Runner. I finally gave up on seeing a 4Runner redesign and decided I wanted something that was better for the environment. The Highlander hits the sweet spot for me. I've averaged 33 mpg overall since getting the car in late April. I saw an improvement in mpg once Summer gas became available. My best trip mpg has been 40 when driving from the Portland OR area to the coast. If you can keep speed in to 50 - 60 range, this car gets amazing mileage. I've been amazed at how often the gas engine is shut off and the car runs in EV mode. The transition is pretty seamless too. Disappointments: 1) My biggest gripe is that in order to switch the air flow to recirculating mode, you have to access a setting in a menu. I use this often when encountering dust or smoke, and it's much harder to switch via a menu than it would be with a mechanical switch. From the pictures I've seen, it appears that the 2023 model has resolved this issue. 2) The wireless phone charger is worthless. I'm lucky if my phone doesn't lose charge while on that charger! 3) My platinum model did NOT come with the digital rearview mirror. I really wanted this, but not sure how much I would use it as I wear glasses and the focal distance to the digital image is a bit too close unless I tilt my head back. 4) There are a lot of little rattles on rough roads... more than my 2006 4Runner had after 178k miles! 5) I'd like to be able to force the AWD system to be on under certain conditions. I barely made it to my friend's cabin due to the front wheels spinning in mud. 6) When the battery isn't fully charged and you downshift to slow down, the regenerative braking system should kick in but instead the engine is engaged. Overall I'm very happy with this car, but it could be better with some small changed. I'd give it 4.5 stars if I could.

I came home really happy after being able to get a beautiful Honda odyssey. All this would not be possible if Tim where not there.He did everything so we can get our van at a good price, he was there bringing us snacks and water since the whole process took a while. I don't have words to express how grateful we are with him. Just ask or look for Tim to show you the car you want to buy, and you will not be regret of doing it. He is a great person and a very nice guy. I just say tku very much Tim, for helping us to do this posible. And I hope you get a lot of clients after this review. Hope to see you soon to get a service there or just to say hi to you.

Former Toyota Sequoia owner with 250k, and still running. This 2024 HybridHighlander car has hit all the check marks: comfortable, easy to use instrument layout and technology, 35-36 mpg, impressive power for a small 4 cylinder motor. I am very pleased with this car at the 1000 mile mark. I think the price is a little high, but very satisfied.

Excellent experience with George and felt comfortable and the process went smoothly. 10 stars for George. I would recommend someone to go there no doubt and I’m sure they would have the same experience with him. he answered any questions I had and was very thorough with giving me as much information as possible.

I have driven this car for about a month now and am very pleased with the performance and handling. The seating is quite comfortable with plenty of leg room in the front and center row seats however, the third row does not have much leg room. Both the center and third row seats fold down easily to provide ample cargo space if needed. All the safety features are amazing and work as intended, I especially enjoy the backup camera system with its blind spot warning system. Comes in handy in those parking lots where cars and people can appear from anywhere. Fuel mileage depending on driving habits and conditions is fantastic. I have only added seven gallons of gas in my first month of driving. I cannot properly rate reliability as I have not owned the car long enough to make an accurate assessment. But taking into consideration the manufacturer's different warranties that come standard with the car I am betting that if properly maintained it is very reliable.

George and joseph were very helfpful lessthan 2 hours out with anew gs after sale service is impecable

I’m going to be blunt and honest because these people- this business- deserves to read about my experience with them. From the moment I called and reached a sales rep named Ramin, I could feel something happening. A change. A shift. I was right and three weeks ago, I found my dream car at Mercedes-Benz of San Jose: a 2021 Mazda CX-5. It wasn’t ready for purchase as the one in stock had some issues, but Ramin found THE ONE- my dream car and within a week, I was driving it. The color, the trim, the edition… all what I wanted. Five stars for everyone at MB of San Jose. Thank you for making my dream come true! You folks are the best!

We got the vehicle indecency. 28, 2023. We hit 1000 miles and so far so good. We wanted a bench seat and have bought the XLE. It came with the XP package. I am disappointed that it doesn’t have heated steering wheel and 360 degree camera, but I can live w/o it.

We had a great experience from Amir to FJ to John. FJ is top notch. Great guy. Was a bit surprised about having to buy a service package, but John convinced us it was in our best interest. We love our Toyota Corolla SE!

Dealership and sales were very professional. No outdated dog & pony shows or scripted sales tactics.

Called around various MB dealerships to test drive the 2024 EQB 250+ and finally found available inventory in the San Jose location and spoke to Tedi, who had one parked and ready to test drive as soon as I arrived. Jorge T helped negotiate a great lease deal, and then delivered the car to my house later that evening. Really happy with the overall experience and all the follow ups to make sure everything was good. And everything is still great! Thanks again Tedi and Jorge. Highly recommend this dealership and sales team.

I love this car. I have 200,000 miles on it and it runs like the day I bought it. Other than normal maintenance I have had no problems. I have not had to put brakes on this car yet and I just had it inspected.

Christopher Paras and myself. crossed paths in my search for the black 2022 4 runner RD Pro. I have purchased vehicles from Honda Marin and Toyota Marin and always left feeling. drained, swearing I would never bay another car. I had the opposite experience with Christopher. City Toyota was the last business on my list that supposedly had the car in stock. I had been given the run around with every Toyota dealership within a 45 miles radius. I told Chris exactly wha I wanted. He did validate that what I was retying to find was at this point a "unicorn." Chris called me back 15 minutes later and told the news: they'd haven arriving from Japan to the US in a month. Chris immediately reached out with a status update on the vehicle every step of the way. All the other 10 dealerships I tried to purchase this car from left me feeling like a bother. I tried to put down deposits and Two were sold by Toyota Marin I had put deposits down on. beyond disappointing. Chris called me me with the best news: the car had arrived two days early. We had already discussed finances over the phone. When I got the cal to come in and pick. up my car, trade I n my old one and meet with the financial department-I was in and out of the dealership driving home, all smiles, within less than 2 hour. I challenge any dealership to accede the level of customer service, care, communication, and knowledgable professionalism I experienced at Daily city Toyota. Chris made the experience fun and straight forward. I asked all my questions during our communication prior to the vehicle arriving. His response time was almost immediate. One of the finest gentleman ive encountered. His associate Marvin Luna also helped speed the day of purchasing process along. Marvin is also a fine gentleman, both of whom treated me like family. Chris and Marvin brought me to finance to complete the process. we all dread this..... However I worked with Jude Imoisili and he was another highlight go this whole experience. A gentleman who made a process I wam failure with easy and painless. He was very friendly and we had a great conversation while signing all the paperwork. Since having the new vehicle the service I received day one with christen the phone has continues to be 5 star. Ive contacted Simon the weekend not expecting to hear back rm him until at least the next business day, however, 2 minutes later he was available answering my questions and helping me solve my present issue. This dealership redefined excellence. I've referred 3 of my dearest friends, and will only ever work with this team. As a woman, purchasing vehicles is challenging. We are often treated as if we know nothing and taken advantage of the potential lack of knowledge. This was absolutely not the case with Chris and Marvin. Even after the keys were in my hand they took the time on a hot, 98 degrees day in their suits and ties, to go over the detailed mechanics of the impeccable tool I had just purchased. I have never had a positive car buying experience before now. I hope to someday be able to, beyond this review, show my gratitude for all Chris, Marvin, Jude, and the service teams did for me to make my dream come true. 5 stars all around.

Id like to express my hear-felt thanks for excellent service Andrea Mello provided me with the maintenance of my Toyota TDR 2017 Toyota Tacoma. I have learned through the years not all agents are created the same. I was highly impressed with Andrea's customer service , professionalism, and capacity to explain what was needed for my truck. She was honest, fast-hardworking and proved to me confidence that their is no task that is to large for her and her crew. I was extremely happy with her quality of service. I intend to continue our relationship with Toyota in the future and looking forward to seeing Andrea Mello again. I whole hearty will recommend any one who is seeking first rate customer service to Toyota and Andrea Mello. Thank you, Sincerely, Yvette Thoma

Best most reliable, very comfortable great lines, economical I have ever had. Seating allows one to have a superior view.of traffic in all directions. I used to be a Cadillac owner no more!

They were great. I’m in MN and they are in Cali. They took care of the shipping aspect. Very happy

I am so glad we were able to find the hybrid Highlander in the platinum trim. It is beautiful inside and thought out better than the Lexus 450H. The only issue I have is that I wish it had retractable running boards.

I went into this dealership for the first time today. Luis Calderon, Internet Manager, contacted me when I filled out an online interest form as to what vehicles they had at their location. I had been looking for a red Rav4 Prime XSE for about 18 months. He told me they had one in the showroom and I made an appointment to see it this morning. Luis had greeted and proceeded to go over the details of the vehicle as well as the price options for a lease. He was extremely friendly and professional. He also was very patient with me since this was a large $ purchase for me and I was hesitant. Luis made this experience a lot of fun and I felt like I was dealing with a friend as opposed to a car salesman. He is really great at what he does. In addition to Luis, I worked with Ling Guo in financing. She too was a pleasure to work with. She explained the documents needing my signature. I recommend this dealership to anyone.

I am a new customer to Steven's Creek Toyota and I am here to give great kudos to Josh Pourkhorsand and Lance Nguyen for their patience and diligence to their jobs. Even though I had never personally met Josh, I texted with him about my interest in buying a new Toyota Prius and he was ON TOP of it, to say the least. As soon as there was a matching car being delivered, Josh texted me, held it for me, negotiated with me and made the whole experience EASY. His manner is easy going and not 'high-pressure-sale-vulture.' I liked him immediately. Patient and great sense of humor put me at ease. Josh explained all the ins and outs of the car. Got it washed and detailed before I bought it. If I need anything, Josh made me feel that I could call him at anytime. Lance gave me the same feeling! He works in the Finance department and he was patient and had a great sense of humor also. He carefully explained all the pre-payment of service work and, even though I was initially resistant to the up-sell, it was obvious me that the pre-paid maintenance package just made good common sense. Great team. Also the guys behind the big counter, Jack Joseph, Mark, "The Bus Driver" (I can't remember his name), all of them had a great sense of humor and contributed to the easy going feeling of this dealership. They all seemed to love their jobs and were HAPPY to be there. And... of course, the Prius I bought from SCT is just what I wanted. I will be returning to SCT for the next 6 years for maintenance so this good-natured, positive atmosphere was so refreshing. I had been to a dealership prior to this (nearest to me - I'll leave it to you to map it) and my treatment was FAR less helpful. I was not made to feel important. Even though I had regularly communicated my desires to a sales agent there, I was always put in the position of having to initiate the inquiries regarding their deliveries. My desires were not kept track of and I was not treated specially. I did not get the 'treated-as-family' feeling that I got from Steven's Creek Toyota. I made the right choice the SCT team. One happy customer. --John, from Los Gatos ;)

This is the 4th Toyota that I have owned and while no vehicle is perfect, Toyota has never disappointed me in what really counts, reliability and performance. My current Toyota, the Highlander Hybrid has been everything I thought it would be when I bought it and I expect to be enjoying this vehicle 250, 000 miles from now.