Used Toyota Highlander Hybrid SUVs for sale near Cross Roads, TX

I continue to get my car serviced at Toyota because of the customer service Joel Caspers provides. He's friendly, knowledgeable and helpful. The work is always great. If there is an issue he will make sure its taken care of in a timely manner.

I’m very pleased with my Highlander Hybrid. My driving skills have improved due to all the technology that “speaks” to me as I drive. I feel safe on the road that contains so many large trucks. I get between 34-35 mpg. Not only have I easily packed my Mom’s wheelchair and other medical equipment, plus family luggage, there’s been plenty of room for a small circular oak table & 4 chairs!! The Highlander is , by far, the best car I’ve owned!

If you’re looking for a new vehicle, ask for Jesse Esparza to help you out. He helped my husband I out when we were trying to decide on buying a vehicle. We were full of questions and he answered them all and he gave us a lot of information to help us. Jesse is definitely the one to ask for and we will always as for him. Again thanks Jesse

2023 Highlander Hybrid greatly improved over the 2009 model. Over 37+ miles per gallon , smoother quieter ride than our 2009 which we enjoyed until finding how improved the 2023 models are plus the safety features.

Carlos was very friendly, informative, and helpful! A great Toyota associate! Good experience for me!

Beautiful ride, inside and out. Great features, insanely good gas mileage, no complaints! I absolutely love the blueprint color, and the roominess with three kids- I love the three rows!

Dennis Boyd was very helpful and professional he help me find the vehicle I was looking for and made sure it was properly serviced and detailed to perfection .I would highly recommend him to anyone looking to purchase a used vehicle

The car is roomy, comfortable, stylish, for a hybrid it has a lot of pep. I would highly recommend the car. I look forward to my first road trip.

where do I even start?! Rene was friendly, open, and honest, so easy to deal with. I 100% recommend Rene Renteria for your car buying needs!

Former Toyota Sequoia owner with 250k, and still running. This 2024 HybridHighlander car has hit all the check marks: comfortable, easy to use instrument layout and technology, 35-36 mpg, impressive power for a small 4 cylinder motor. I am very pleased with this car at the 1000 mile mark. I think the price is a little high, but very satisfied.

The Service Department did a great job during my last visit; oil change, tire rotation, and installed specialty tint to my back windows. I was updated throughout my visit and was sent additional services, cabin air filter, that needed to be replaced. I will continue to bring my vehicle here for all my services.

I have had the XLE with some upgrade options as a company fleet vehicle. I have driven it about 12,000 miles in six months from 36k to 48k miles, now. I use it as a work vehicle for sales calls and some personal use. Here’s my plusses and minuses. Plusses: 1. Acceleration is strong and quick. Great for merges and when you need to pass. Amazing for a car this big. 2. While I have not calculated mileage, it is amazing and definitely as good or better than the rating. 3. Space and layout is good. I generally use it with all the rear seats down, though. Only a little family use and it was okay. 4. Reliability. Not a single problem and I think the first rep abused the car and took poor care of it. Minuses: 1. Engine is loud when gas kicks in. Would be unacceptably loud in a luxury car. 2. Comfort is mediocre. Large flat hard seats. Might be better if you are bigger. 3. Tech. Small screen, annoying beeps, lane keep adjusts too hard and would not kick in on a cold snowy day. Maybe the sensor was frozen but should not have. Apple CarPlay is what you want to use. Adaptive cruise tends to keep pushing you back to increase distances. Some cars you can set it, not sure on this. It’s annoying when you’re trying to maintain distance in a fast lane and it’s pushing you back. Also, on curvy roads, almost any curve it auto-brakes gently. You have to turn it off on mountain roads or you’ll make everyone sick. Overall, it is a great car on performance and average or mediocre on everything else. I would recommend the car as a reliable family hauler or work car as I use it. I have a Hyundai Palisade Limited (gas) and if you didn’t want a hybrid I’d totally go Hyundai as it’s way nicer on comfort and Hyundai tech is far better. To be fair, my Palisade is a higher trim but I don’t think the Toyota is that much better on higher trims and tech won’t improve.

They made the whole process so smooth and hassle free my salesperson was awesome he did the put any pressure or on me and made it really easy i got to take my car home the second day!! Very happy with my purchase i?ll definitely recommend this dealership and last but not least Thankyou so much Juan!!

My wife had a smaller all wheel drive car from another company that drove me nuts trying to do the driving for me. It was a total hassle to turn it off every time you restarted the vehicle and I complained every time I drove it. Now with the highlander every time I drive it I comment how much I like it. Even considering a second one for my company car. By the way this is our first hybrid vehicle.

The trim package is XLE. This car replaced another XLE Hybrid model which did not have AWD. We mainly drive between Nebraska and the Upper Peninsula of Michigan. The AWD on this vehicle is great and kicks in without you even noticing it. The fuel mileage in the beginning was not great (29-32) due to trips made in the winter. Have not made a trip lately, but our current mileage is 42 with mostly hybrid type city driving (slow acceleration and coasting stops). There is an engine noise when accelerating which we did not have in our other hybrid, but our other vehicle is a truck, so it does not bother us. However, the generated noise while in reverse on only the electric engine is loud & annoying. One complaint is that the XLE trim is not standardized across Toyota models or within a model.

The Service Department was outstanding in repairing my Passat, Jon C, contacted me and explained every detail, he is outstanding at his job.

I've been waiting for years to find a car to replace my 2006 4Runner. I finally gave up on seeing a 4Runner redesign and decided I wanted something that was better for the environment. The Highlander hits the sweet spot for me. I've averaged 33 mpg overall since getting the car in late April. I saw an improvement in mpg once Summer gas became available. My best trip mpg has been 40 when driving from the Portland OR area to the coast. If you can keep speed in to 50 - 60 range, this car gets amazing mileage. I've been amazed at how often the gas engine is shut off and the car runs in EV mode. The transition is pretty seamless too. Disappointments: 1) My biggest gripe is that in order to switch the air flow to recirculating mode, you have to access a setting in a menu. I use this often when encountering dust or smoke, and it's much harder to switch via a menu than it would be with a mechanical switch. From the pictures I've seen, it appears that the 2023 model has resolved this issue. 2) The wireless phone charger is worthless. I'm lucky if my phone doesn't lose charge while on that charger! 3) My platinum model did NOT come with the digital rearview mirror. I really wanted this, but not sure how much I would use it as I wear glasses and the focal distance to the digital image is a bit too close unless I tilt my head back. 4) There are a lot of little rattles on rough roads... more than my 2006 4Runner had after 178k miles! 5) I'd like to be able to force the AWD system to be on under certain conditions. I barely made it to my friend's cabin due to the front wheels spinning in mud. 6) When the battery isn't fully charged and you downshift to slow down, the regenerative braking system should kick in but instead the engine is engaged. Overall I'm very happy with this car, but it could be better with some small changed. I'd give it 4.5 stars if I could.

Jeremy Burrell Was extremely helpful and was able to answer every question with a proper answer definitely coming back when I’m ready To trade in thank you so much

We got the vehicle indecency. 28, 2023. We hit 1000 miles and so far so good. We wanted a bench seat and have bought the XLE. It came with the XP package. I am disappointed that it doesn’t have heated steering wheel and 360 degree camera, but I can live w/o it.

Great service, friendly staff and quick turnaround for routine oil change and recall would recommend anytime.

Bought a 2023 Highlander Hybrid, Limited. My first Toyota. Ride comfort is good, mileage is fantastic (35-38). Two things disappoint me. First, the wind noise...pretty bad. I’m hesitant to have the dealer touch it because they say nobody has complained about. If you search online, it is a known problem (the noise is TERRIBLE compared to my XT5). Secondly, the car seems chintzy. The exterior metal is tinny...again, compared to my XT5...just not nearly as solid. I would buy it again...I think Hybrids are the way to go. I’m just surprised how chintzy the car seems. I suppose the lack of insulation , etc is the trade off for the great mileage

Elvin Martinez was the salesman that took care of my business with Toyota of Richardson. He is very nice and helpful with everything that needed to be done. He also speaks perceft Spanish and English. My recommendation goes to him 100%.

Own a 2014. Best bang for your buck for a 8 seater. I'm at 200k miles with just the usual oil changes and tires when needed. Only 1 downside to these cars are the markups from dealerships.

Jesús hernández has been the nicest sales rep!! We know we can count on him to give us his honest feedback

I have driven this car for about a month now and am very pleased with the performance and handling. The seating is quite comfortable with plenty of leg room in the front and center row seats however, the third row does not have much leg room. Both the center and third row seats fold down easily to provide ample cargo space if needed. All the safety features are amazing and work as intended, I especially enjoy the backup camera system with its blind spot warning system. Comes in handy in those parking lots where cars and people can appear from anywhere. Fuel mileage depending on driving habits and conditions is fantastic. I have only added seven gallons of gas in my first month of driving. I cannot properly rate reliability as I have not owned the car long enough to make an accurate assessment. But taking into consideration the manufacturer's different warranties that come standard with the car I am betting that if properly maintained it is very reliable.

I brought a battery purchased a year ago, 2024, that has 84 months of warranty and asked to be tested and if not working assess probation and replaced. Toyota employee asked me to provide proof of purchase. I did not have receipt from a year ago. I asked him to check in his system using car history by VIN. He said each Toyota dealer is different. I did not think the issue was name of the dealer rather the centralised Toyota dealer system dealers use. I mentioned this battery was used just one year with 6 more years to go. He replied he doesn’t care whether purchased a year or many years ago. All they need was proof of purchase. How many people keep receipts for years? If something of big value was purchased, it will be kept as long as needed. Gentleman was not willing to check in Toyotas’ Sysem. I did not appreciate that type of poor customer service. I finally asked him how good/bad my battery was. He told me to take Toyota’s battery to Oreily or Auto Zone and get it checked. Another disappointing comment. Toyota should find constructive solution for its products and parts to its customers. Gentleman should not redirect customer concern to other business like Oreily or Autozone Hopefully, this type of poor customer service will be properly addressed and soon corrected.

Great communication, speedy service and service. Toyota informed me of recommended service my truck needed

I am so glad we were able to find the hybrid Highlander in the platinum trim. It is beautiful inside and thought out better than the Lexus 450H. The only issue I have is that I wish it had retractable running boards.

Shout out to Jeff at Longo...very knowledgeable about Toyota and vehicles in general! He spent a couple hours showing me several cars and explaining all the great features of each. Thank you Jeff for everything!!! If you want someone that will listen and that knows his stuff, he’s your guy.

Minnie (Salesperson) was great to work with. I wish I was able to buy a car from her but I went another route. She is great!!

We knew we would purchase another Highlander hybrid after owning our first one. The new 2021 Highlander does not disappoint! It has all the latest features and is an overall great vehicle.

I’m looking and have been for a while. I have found most car sells men don’t care what they say to sell a car. I was pleasantly impressed with a young man by the name of Luke Fox when showed me the cars and all that entails. When I make my final I hope I can buy it from Mr Fox. Thank you Luke

great Suv! we are quite pleased with our decision to buy Toyota! its a perfect match for our needs and great mileage so far Happy

We just bought our 3rd car from Toyota of Richardson. Lonnie helped us first time and we kept going back to him. He genuinely help us in buying a car. He will get you best deal there. Along with Lonnie his manager Patrick always been very helpful. They value their customer and i am very grateful that Lonnie is my sales person. He worked so hard and very humble and happy individual and make transaction very smooth. I am permanent customer now Thank you Toyota of Richardson A+++++ 5/5 for sure. #bestcustometservice#Deals#bestsales#Lonnie.