Used Toyota Highlander Hybrid SUVs for sale near McLendon-Chisholm, TX

Elvin Martinez was the salesman that took care of my business with Toyota of Richardson. He is very nice and helpful with everything that needed to be done. He also speaks perceft Spanish and English. My recommendation goes to him 100%.

I have had the XLE with some upgrade options as a company fleet vehicle. I have driven it about 12,000 miles in six months from 36k to 48k miles, now. I use it as a work vehicle for sales calls and some personal use. Here’s my plusses and minuses. Plusses: 1. Acceleration is strong and quick. Great for merges and when you need to pass. Amazing for a car this big. 2. While I have not calculated mileage, it is amazing and definitely as good or better than the rating. 3. Space and layout is good. I generally use it with all the rear seats down, though. Only a little family use and it was okay. 4. Reliability. Not a single problem and I think the first rep abused the car and took poor care of it. Minuses: 1. Engine is loud when gas kicks in. Would be unacceptably loud in a luxury car. 2. Comfort is mediocre. Large flat hard seats. Might be better if you are bigger. 3. Tech. Small screen, annoying beeps, lane keep adjusts too hard and would not kick in on a cold snowy day. Maybe the sensor was frozen but should not have. Apple CarPlay is what you want to use. Adaptive cruise tends to keep pushing you back to increase distances. Some cars you can set it, not sure on this. It’s annoying when you’re trying to maintain distance in a fast lane and it’s pushing you back. Also, on curvy roads, almost any curve it auto-brakes gently. You have to turn it off on mountain roads or you’ll make everyone sick. Overall, it is a great car on performance and average or mediocre on everything else. I would recommend the car as a reliable family hauler or work car as I use it. I have a Hyundai Palisade Limited (gas) and if you didn’t want a hybrid I’d totally go Hyundai as it’s way nicer on comfort and Hyundai tech is far better. To be fair, my Palisade is a higher trim but I don’t think the Toyota is that much better on higher trims and tech won’t improve.

Wonderful team providing good customer service to customers Anwar is best salesman at dealership Good luck

My wife had a smaller all wheel drive car from another company that drove me nuts trying to do the driving for me. It was a total hassle to turn it off every time you restarted the vehicle and I complained every time I drove it. Now with the highlander every time I drive it I comment how much I like it. Even considering a second one for my company car. By the way this is our first hybrid vehicle.

Looked at a Jeep with Pete H today, he valued my car for trade in and gave me no-nonsense numbers. Thanks for your time today!

I've been waiting for years to find a car to replace my 2006 4Runner. I finally gave up on seeing a 4Runner redesign and decided I wanted something that was better for the environment. The Highlander hits the sweet spot for me. I've averaged 33 mpg overall since getting the car in late April. I saw an improvement in mpg once Summer gas became available. My best trip mpg has been 40 when driving from the Portland OR area to the coast. If you can keep speed in to 50 - 60 range, this car gets amazing mileage. I've been amazed at how often the gas engine is shut off and the car runs in EV mode. The transition is pretty seamless too. Disappointments: 1) My biggest gripe is that in order to switch the air flow to recirculating mode, you have to access a setting in a menu. I use this often when encountering dust or smoke, and it's much harder to switch via a menu than it would be with a mechanical switch. From the pictures I've seen, it appears that the 2023 model has resolved this issue. 2) The wireless phone charger is worthless. I'm lucky if my phone doesn't lose charge while on that charger! 3) My platinum model did NOT come with the digital rearview mirror. I really wanted this, but not sure how much I would use it as I wear glasses and the focal distance to the digital image is a bit too close unless I tilt my head back. 4) There are a lot of little rattles on rough roads... more than my 2006 4Runner had after 178k miles! 5) I'd like to be able to force the AWD system to be on under certain conditions. I barely made it to my friend's cabin due to the front wheels spinning in mud. 6) When the battery isn't fully charged and you downshift to slow down, the regenerative braking system should kick in but instead the engine is engaged. Overall I'm very happy with this car, but it could be better with some small changed. I'd give it 4.5 stars if I could.

Jesús hernández has been the nicest sales rep!! We know we can count on him to give us his honest feedback

2023 Highlander Hybrid greatly improved over the 2009 model. Over 37+ miles per gallon , smoother quieter ride than our 2009 which we enjoyed until finding how improved the 2023 models are plus the safety features.

I used the service department to install some parts I ordered and they were very friendly. They were quick and efficient throughout the process in getting me taken care of.

Beautiful ride, inside and out. Great features, insanely good gas mileage, no complaints! I absolutely love the blueprint color, and the roominess with three kids- I love the three rows!

pretty quick but complimentary car wash didn't clean very well but it was nice to get the top layer of dirt off. Well since I need more words, There are still bugs on the front and the windshield is still buggy.

I am so glad we were able to find the hybrid Highlander in the platinum trim. It is beautiful inside and thought out better than the Lexus 450H. The only issue I have is that I wish it had retractable running boards.

Seats are not as comfortable as we expected, especially for long trips. Everything else met or exceeded our expectations. Love the three row seating, quiet ride, very good gas mileage for a mid-sized suv...

Zachary was great overall in sales and service would definitely recommend to family and friends.

great Suv! we are quite pleased with our decision to buy Toyota! its a perfect match for our needs and great mileage so far Happy

My company has done Pinstripes for years in the Service Dept. Great people, great facility, helpful to the Max. Not to mention that they pay in a most timely fashion. Love this outfit!

Minnie (Salesperson) was great to work with. I wish I was able to buy a car from her but I went another route. She is great!!

I continue to get my car serviced at Toyota because of the customer service Joel Caspers provides. He's friendly, knowledgeable and helpful. The work is always great. If there is an issue he will make sure its taken care of in a timely manner.

Bought a 2023 Highlander Hybrid, Limited. My first Toyota. Ride comfort is good, mileage is fantastic (35-38). Two things disappoint me. First, the wind noise...pretty bad. I’m hesitant to have the dealer touch it because they say nobody has complained about. If you search online, it is a known problem (the noise is TERRIBLE compared to my XT5). Secondly, the car seems chintzy. The exterior metal is tinny...again, compared to my XT5...just not nearly as solid. I would buy it again...I think Hybrids are the way to go. I’m just surprised how chintzy the car seems. I suppose the lack of insulation , etc is the trade off for the great mileage

I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!

I have driven this car for about a month now and am very pleased with the performance and handling. The seating is quite comfortable with plenty of leg room in the front and center row seats however, the third row does not have much leg room. Both the center and third row seats fold down easily to provide ample cargo space if needed. All the safety features are amazing and work as intended, I especially enjoy the backup camera system with its blind spot warning system. Comes in handy in those parking lots where cars and people can appear from anywhere. Fuel mileage depending on driving habits and conditions is fantastic. I have only added seven gallons of gas in my first month of driving. I cannot properly rate reliability as I have not owned the car long enough to make an accurate assessment. But taking into consideration the manufacturer's different warranties that come standard with the car I am betting that if properly maintained it is very reliable.

Carlos was very friendly, informative, and helpful! A great Toyota associate! Good experience for me!

I brought a battery purchased a year ago, 2024, that has 84 months of warranty and asked to be tested and if not working assess probation and replaced. Toyota employee asked me to provide proof of purchase. I did not have receipt from a year ago. I asked him to check in his system using car history by VIN. He said each Toyota dealer is different. I did not think the issue was name of the dealer rather the centralised Toyota dealer system dealers use. I mentioned this battery was used just one year with 6 more years to go. He replied he doesn’t care whether purchased a year or many years ago. All they need was proof of purchase. How many people keep receipts for years? If something of big value was purchased, it will be kept as long as needed. Gentleman was not willing to check in Toyotas’ Sysem. I did not appreciate that type of poor customer service. I finally asked him how good/bad my battery was. He told me to take Toyota’s battery to Oreily or Auto Zone and get it checked. Another disappointing comment. Toyota should find constructive solution for its products and parts to its customers. Gentleman should not redirect customer concern to other business like Oreily or Autozone Hopefully, this type of poor customer service will be properly addressed and soon corrected.

I came in to look. I didn't have an appointment or anything. Ming my sales rep was so sweet. He asked me what I wanted to see which i had no real idea. Let me test drive whatever I wanted. I ended up buying an amazing macan that day. Very easy no stress expirence

Own a 2014. Best bang for your buck for a 8 seater. I'm at 200k miles with just the usual oil changes and tires when needed. Only 1 downside to these cars are the markups from dealerships.

Great communication, speedy service and service. Toyota informed me of recommended service my truck needed

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

I’m looking and have been for a while. I have found most car sells men don’t care what they say to sell a car. I was pleasantly impressed with a young man by the name of Luke Fox when showed me the cars and all that entails. When I make my final I hope I can buy it from Mr Fox. Thank you Luke

I have always used Carlos as my service writer. He used to be at the Preston location, but moved when they did. I would recommend him because he is always very friendly and professional.

I approached buying my Miata with usual fear and trepidation... price was a concern... I didn't want to part with my 2001, yet thought it was time. Lori was very patient and relaxed. At one point I decided not to buy and she, without argument, placed it back on inventory. Also, at other points I'd dealt with Mark and Luke, co-workers with Lori--all cooperated with each other in a very professional and friendly spirit. I had two issues under 30 day warrantee--I was given a loaner car and was called in 1/2 day that car was ready! Location is a problem, gps a necessity for someone new to Dallas. I can now find it after 8 or so visits, but laugh when I finally do get there each time. I'll probably return for service, as I have a warrantee contract, though it allows me to go elsewhere. I feel I have some real and honest friends there, a good experience.