Toyota Highlander Hybrid for Sale in Warren, MI

Good Afternoon. I wanted to send a shout out about my Service Adviser Mary Ann McGee. I've been working with Mary Ann for some time and with several different Toyota vehicles. Her communication skills with customers is excellent; she greets me by name, always inquires about how my day is going, asks what concerns I have about my vehicle, inquires if there are any other questions, then reviews the reported problems with me. I feel listened to, respected, and valued as a customer. She invites me to enjoy coffee and relax if I'm waiting, keeps in touch with me about the progress of work, and lets me know my vehicle is ready. I try to remember to ask if I can get my car washed but she has already taken care of that.. My automotive needs have changed over time and Suburban Toyota not only exceeds them but anticipates my questions. My shopping for Sales and Service is simple now: I identify the New Car Salesperson I want to work with, ask for Mary Ann as my Service Adviser, then ask for their recommendations. I trust them enough to identify a car, suggest options, and recommend the color! Yes, they'r that good!! MESSAGE TO TOYOTA CORPORATE AND SUBURBAN TOYOTA UPPER MANAGEMENT-Your staff mean more to me than my vehicles. I can always get another/other cars, but I can't easily find outstanding people!

Sales specialist Don Allen , was really great !! he is very friendly , polite, and was ready to do all help .I had a very good experience with this dealership!! thanks a lot!! Justes & Anna

The process was smooth, was able to turn in my old lease and get into a new one very quickly. The sales team was very friendly and helpful.

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.

Team was very open, honest, and professional. They put all efforts to answer clearly my questions and get me the car I need with lower price and interest rate. I left with a beautiful Rav4 LE. Next day I took my son in law to them to get another car and they gave us a warm welcome. Don`t waste your time shopping around, this team will do their best to make you satisfied. I greatly appreciate the team starting with Mrs Charmi Shah, Mr Don Pash, and Mr James Curtis and God Bless you all