Used Toyota Highlander Hybrid for Sale in Westborough, MA

My experience from first meeting Rick Tavares, Assistant Service Manager to picking up my repaired Rav was excellent. At our first meeting, Rick listened to my concerns and correctly diagnosed my problem. To my delight he informed me, the issue was under warrantee and the repairs would be of NO CHARGE to me. He scheduled the repair and arranged for a new Rav loaner. Repair was completed in timely manner and all issues solved. Rick is efficient, knowledgeable, and very personable. Thank you, Rick!

great car all in all, however long trips the seats are NOT comfortable at all. It is designed for people with a flat butt. The gas mileage is not good in the summer with the AC on

Great experience, bought the right Prius. I was looking for a Prius and This guys was referred to me by a friend. I went there and it was the easiest process. He answered all my questions, Thank very much guys

Hybrid was great but too expensive to repair. AWD is a must. We replaced it with a newer gas version, a FWD and are very sorry we did. Space was great, design was overall very good. Its too bad you have to get navigation as part of the package we bought - Toyota navigation is so user unfriendly. Why can't these manufacturers just contract with Garmin...$100 Garmin is 100x better than the $1500 Toyota GPS.

My wife and I started looking at Toyotas about three months ago. We at the time did not know what model we specifically wanted but did find a Camry Hybrid and an Prius V III on Actontoyotas website before going to their store. We wanted to test these and browse their lot. We were pre approved at our Credit Union for 40k plenty to buy either car. We met Jack Burke when he calmly approached us and asked if their was anything he could help us with. We went by his desk and sat down and discussed what we were doing "just looking" and wanted to see/ test drive what we saw on their website. We got a introduction by Jack of the features of each car and did our test drives which were unattended (we love that) and brought the cars back after a 20 minute test drive. Upon conclusion we explained again politely we were "just looking" and wanted to take some information with us about the cars we had driven. Jack Burke said "okay that's great let me go get that information for you". And, we left. Over the next 24 hours we got a Thank you email from Jack for visiting the showroom and asked us when we thought we may make a purchase. It was sweet and professional. About 7 weeks went by and after some research and identifying our needs we searched Acton Toyotas certified inventory and found a Black 2013 Prius III with the Solar Roof Package for very reasonable sticker price. We also found a few others in case we did not like the black one. We did a email search and Jacks Thank you email popped up! We called him and made an appointment to visit the showroom and drive these cars. Jacks voicemail had his hours for the day and he was to leave at 5 that day, when I got him on the phone he changed his hours and met us at 6:30 PM! We choose the Black Prius and purchased it that night. We got out a half hour after their posted business hours. Their entire staff were professional and A+ in their customer service. We picked up the Prius, they got us my Navy Vanity plates, did the sticker and Jack took about 35 minutes to help me connect my Bluetooth to the entertainment system and gave me a run through of all the features of our Prius. We are very thankful for Jack and his handling of our consultation and purchase. Never was it pushy or did we feel "this guy needs the sale" instead we felt obligated to do business with this professional organization because they gave us no reason not to.

It exceeds in performance and life long value compared to most other brands. I’ve had Toyota hybrids now since 2005. I think the Highlander hybrid is great for in city driving, mountain climbing in all weather situations, and im getting the average of 31 mpg for this weight as I’m driving from Cottonwood to Sedona to Phoenix and Prescott. I’ve even had a bit of MN winter weather and it plows right through icey roads and snow easily. This is the true adventure vehicle!!!

My wife and I came in shopping for a Prius and I called these guys to ask about some vehicle availability before visiting. I spoke with Dan and he was able to answer all of my questions and right to the point. I made an appointment over the weekend to check out some of their vehicles and it was a great experience. Chris let us test drive 3 vehicles without any pressure and we had all the time to ourselves (my wife and I) to discuss our options. They sent us over to a credit union which was able to give us a very low rate for a loan. The entire buying process was buttery smooth and I would highly recommend these guys to anyone.

Hybrid and loaded...This car is beautiful inside and out. Comfortable leather heated seats, every amenity I could ever want including multi-CD, XM radio, DVD player, electronic seat adjustments, moon roof, independent heating and cooling for driver and passenger and rear, solid and dependable, 7 passenger, roof rack, tinted windows...

I was very specific when looking for my new car. I am always sceptical about smaller dealerships and espcially mechanics lol. Metro west auto sales had a 2015 200 crystler S with extremely low milage, factory warenty and most impressive, it was $3,000 under the KBB value. (seemed too good to be true) but... The staff was wonderful to work with, extremely helpful and friendly. They have a great extended warranty program and cover and issues, should they arrise. (i was nervous because why would they be selling this car for so cheap? There had to be issues...)thankfully there were none. I was assured that they are able to sell their cars at such a good price because they are a smaller dealership and their outstanding relationship with their vendors. They helped me with the financing I needed and got me a great interest rate. They also have a great service department where I have continued to bring my car for service and oil changes. I have recommended them to several of my friends looking for cars and would buy from them again in the future. I can honestly say that I was very impressed with how they handled every aspect of the transaction. I'm not the type of person to waste my time doing reviews but I was very happy with everything and im a strong believer in supporting smaller local businesses. They are definitely worth taking the time to check out of looking for a new car or even a van for labor workers (I only know this cause some guy was buying one for his carpentry work when I was buying my car lol) A++

I guess a lot of these cars have Abs problems. It’s a 2600 part. The gas mileage was good. I got 330 miles per talk.

Had a great service experience! Everything went like you dreamed but never get… Except for Prime Toyota. From the automatic drive in door, the exceptional staff, to an awesome waiting area, free donuts and beverages, WI-FI, movies to a smooth quick out prossing, I almost wanted to stay. Thanks for the great serving of my van. It feels great on the way home, it’s HAPPY.

My purchasing criteria were: easy access in-&-out, comfortable to drive and ride in (especially for anticipated long trips), fuel economy, overall reliability (no, Exterior Styling was NOT a priority!). My Highlander-Hybrid continues to meet my expectations!

I went to Toyota to have them check an item on my truck that was under extended warranty. It was not a recall just a precautionary warning. I also asked them to check my emergency brakes as they were sticking. They checked the u-joint under the extended warranty. They lubed it and did an all point inspection. They pulled the drums and measured the brake pads. (Usually a 60.00$ fee). I received a call there was plenty of meat on the brakes, nothing was wrong with the truck. I received the call come pick up my truck. "NO CHARGE!" The brakes probably froze because I got water on them before a cold snap... The truck has 210,000 miles on it I tuned it up once! Bought it at McGee Toyota of Dudley. But the words that echoed through my ears that night as I went to pick up my truck were. "No....Charge..."..

Nicely styled inside and out; the baseball mit leather interior is Lexus quality. Better in the snow than the previous iteration. We owned a 2013 Limited that was less capable in the Vermont weather. Gas mileage is spot on with Manufacturer specs. 2016 RAV4 Limited Hybrid more fun to drive (and came equipped with LED headlights), but can’t beat the room and comfortable suspension of the Highlander. Best in class.

I just bought a Prius, and I am very satisfied with the whole purchase process. Prime Toyota makes buying a car easy, convenient and agreeable. The building is clean and beautiful, the staff friendly and welcoming. Rafael was my sales rep and he was not only professional in attitude and knowledge, he was also very kind, helpful and patient with my questions. Great experience!

This car very comfortable and very economic. I love 3 Rows seating because I have big family. I know Toyota is safety and reliable. I recommend Highlander to my friends.

I never read emails about new car offers since my Red 2016 RAV4 was the perfect car for me; however curiosity got the best of me when I received a message to estimate the current value of my RAV4. I was actually impressed with the estimated value and made an appointment at Wellesley Toyota, knowing that I wasn't going to buy a new car. Well obviously my mindset was quickly changed when, from the moment I walked in the door, every staff member was knowledgeable, friendly and answered all my questions. I cannot express adequately how easy and painless Ray Glennon made the experience. Ray is the epitome of a true professional: He knows the names of all his colleagues who helped me in he purchase decision, i.e., the man who rode with me to test drive the car and the man who explained the options available. Knowing your colleagues to me, means you support and trust them, they are very well trained and you have a collaborative working relationship. He was interested in our family and shared photos of his grandbaby triplets. Many sales people are interested in one thing - the sale and finishing it as quickly as possible. He was very responsive and attentive and even my husband was impressed. My husband, Gregg was not enthused about the purchase since my red RAV4 was only 2 years old with low mileage and was like "new". After meeting with Ray, Gregg changed his mind and thought the purchase was a great idea. And believe me it takes a lot to impress him. Overall, the purchase experience was quick and easy. And I recommend to anyone interested in purchasing a Toyota, to meet with Ray Glennon at Wellesley Toyota. When I drove my new 2018 RAV4 off the lot, I knew I had made the right decision and my husband enjoys driving the 2018 because of the added safety features which weren't on the 2016. Of course, all my service appointments will be at Wellesley Toyota and I have no doubt the service experience will be top quality just like the purchase experience. Sincerely, Joan Manning

I've owned the 2017 Highlander Hybrid for a year and have driven it 40,000 miles. While it's a very comfortable and remarkably efficient SUV, I don't believe its high price tag is justified. First, the good: - Obviously, as a hybrid vehicle, the Highlander gets phenomenal MPG for a 5,000 pound SUV. On average I get roughly 31 mpg in 50/50 city/highway driving. But, when I try to maximize fuel economy (by driving slowly in "Eco Mode" without the A/C on), I can get reach an incredible 35 mpg. - The vehicle is exceptionally comfortable for both driver and passengers. The seats provide a good balance of support and cushion. I opted for the heated and cooled front seats. The cooling system pumps conditioned air through the seat vents, which is a nice benefit during the summer. The heated seats do not work well though...even at the highest setting, I can barely feel any heat. - The battery/engine combo provides quick acceleration. However, there is a noticeable engine lag in pedal response...in other words, when you kick down the accelerator pedal, it takes a second or two before the engine responds. - Toyota apparently put some effort into sound insulation for the Highlander...it's Lexus-like quiet. - This SUV is loaded with automatic stability control features. I've driven it several times in the snow, and even when I purposefully try to fishtail or induce a skid, the system instantly kicks in and stabilizes the vehicle. OK, now the not-so-good: - If you drive the car conservatively and casually, the Highlander is a stable and safe vehicle. However, if you attempt any sort of spirited driving, it generally handles the road like a 1986 Yugo with an elephant tied to the roof. The electric steering provides no feel for the road, the SUV will slop around corners with significant roll, and the front-wheel drive induces severe oversteering if you accelerate aggressively through a corner (in other words, if you step on the gas through a corner, the car will yank hard to the inside). At highway speeds, the brakes are spongy and inconsistent (a typical characteristic of regenerative braking systems). The added weight of the hybrid system (batteries + electric motors) clearly puts a strain on the handling traits of the vehicle. I test drove a non-hybrid highlander, and it handled noticeably better. - The all-wheel drive system is very limited in its effectiveness. The rear wheels are driven by an independent 68 horsepower electric motor which only kicks in when the front wheels begin to slip, and quickly disengages after the front wheels regain traction. In other words, this is essentially a front-wheel drive car most of the time. - For an SUV which costs almost $50,000, the overall quality of the interior is kinda cheap and unrefined. The interior looks and feels almost exactly like a Corolla, when it should more closely resemble a Lexus. Some minor things to mention: - The navigation system, while reliable, is outdated (it's the same system I had in my 2008 4 Runner). - LED headlights are not available. Not a big deal, but you'd think a hybrid would offer LED lights. - As is the case with all CVT transmissions, when you accelerate aggressively, the engine revs like it's about to explode. In sum, the Highlander Hybrid is a phenomenally efficient and comfortable SUV. If you're looking for a safe and reliable family car, and don't care about sporty performance, you'll enjoy this car. But, for the price, you can find more refined SUVs.

These guys know their cars inside and out. Dan was able to direct me towards a Camry Hybrid that met my exact needs. He sent me to a local credit union for financing and the interest rate was 1.75% which is unheard of. From start to pickup the experience took a few hours with no hiccups. If you are looking for a simple, no hassle experience, this is the place to shop.

Great vehicle for a family and everyday driving. Love the features and it will drive forever. Would definitely highlight my dealer, haha. Green Light Auto Wholesale specializes in EV and hybrid vehicles for the bay area!

Just bought a beautiful 2010 BMW X5 M-Sport pkg from Universal Auto, and i have to say it was far less stressful and actually enjoyable than any other car dealership.. So I have to say a big thanks to Universal Auto and especially Andrey for pairing me up with the car of my dreams.

Reliable and economical in comfort. Trust vehicle for all weathers. low maintance costs. Regular gas. Even after 10 years drives like new! you will like it.

MIKE MIKE MIKE. They do not call him magic mike for no reason. This guy truly goes above and beyond. I had bought cars at different location, went to graftin st to check it out and Mike was there right from the beggining. He’s very professional, fair and knows what he’s talking about. No better car salesman in the city. Mike helped me through the whole process and honored his word and took care of everything he said he would. He’s a man of his word and really cares about his job. I will never buy a car from anyone but him. He is the man. If you want an intelligent stand up honest guy MAJIC MIKE IS YOUR MAN. Go down to graftin street n give him a shot before u go elsewhere. ILL SAY IT ONE MORE TIME MIKE MIKE MIKE!!!

I’ve had this Highlander for nine years I’ve only taken it to the dealership for recalls low maintenance easy to maintain reliability is unbelievable I just wish they put the battery inside the car instead of under the hood . Amazing all wheel drive in snow great gas mileage love this car

Thank you to Andrew W for making this a truly seamless experience from beginning to end. Andrew responded to my online inquiry on a 2016 Rav4 and took the time to answer any question I had. The car buying experience was seamless and no gimmicks to be had. He gave a rough estimate of what my trade in would be, the price listed online was what would be offered (no-haggle and best price I found), and when I arrived the experience matched just that. No bait and switch, everything was transparent and effortless. Thank you Wellesley Toyota and Andrew for making this car buying process how it should be, open and customer service driven. Thank you!

The best car I ever have . Driving smoothly and quiet . Excellent safety features and very roomy . It’s very easy to navigate all the features . Have sunroof and loving it .

Had to get a new car unexpectedly due to my old car being rear-ended and totaled. Started with Wellesley Toyota because my daughter had a good experience there a few years ago. Was disappointed to find out the model I wanted was discontinued in 2017 so did check with other new and used dealers to see if I could find one. When that didn???t pan out, went back to test other models and got initial quote for the one I liked best. A family member sicced one of the car apps on me and I did talk to another dealer who offered a way lower price for a specific car but, after subsequent conversations, I just got an uncomfortable vibe and went back to Wellesley. I prefer to deal with businesses with good integrity, even if it might cost a bit more. The actual purchase and pick-up processes went smoothly and a very knowledgeable and enthusiastic product specialist gave me a thorough intro to the vehicle. Hard to make such an unplanned big purchase but I really like my new car and LOVE the great MPG of a hybrid!

One month owned. It is very quiet, as quiet as any comparable Lexus we drove. Just paid $1400 extra for the leather. Plenty of power, the most comfortable seats. Just finished 1300 mile trip with much less fatigue. Radar cruise control is awesome, but takes some learning. You cannot tailgate with this function on, so lane planning is critical to maintain constant speed. Lane departure is spooky at first, but very honest. Don't use it on curvy roads. Honest 27.5 mpg at 72 mph, 29-30 in town, but not with a heavy foot and lots of quick stops. 2012 Prius was the best teacher. Because this engine is not directly connected to the power train, it often is turning under 1500 rpm at 60 mph, and not turning in EV mode, much longer engine life will result.

After receiving high-pressure, bait and switch tactics, along with ecxcessive unneccessary wait times at another Toyota dealership my elderly father (82 years old) was very very frustrated . He found Wellesley Toyota to be the exact opposite. Wellesley Toyota offered low pressure combined with the most aggressive pricing and friendly sales staff. The icing on the cake was that the ownership and senior level management were approachable and engaged. I would highly recommend using Wellesley Toyota to buy or lease your next vehicle. I know that I am!

This is the second Highlander Hybrid I have owned. I love the fact it has the third row of seats when we have family visiting and that the car is roomy enough for my 6’2” husband. Leg room, even in the 3rd row is good enough for an adult. I also have two large dogs so the fact I can fold down the seats to give them lots of room on long trips is wonderful.

I had a wonderful experience with carmax in Westborough. Very friendly staff, very clean. They don't harass you. Upon entering the building, I was greeted and directed to the vehicles I was interested. I ventured the lot on my own and able to check out the vehicle. All the details were located on the window or they have touch screens with the info of the cars on the lots. Chris C was my sales person, he was very quick to respond to questions I had after I left the lot and also gave me detailed information about the cars I was interested in purchasing without haggling me to buy the more expensive car. When I had a question for him he would always answer it and send the brochure or the car detail info so I had it. The day I made my decision I was driving off the lot in a preowned vehicke within a few hours. I was extremely happy with my experience and would recommend Carmax in Westborough for anyone searching for a preowned vehicle. And i had been to other dealerships for test rides.

This is the most comfortable vehicle I have ever owned. I like the hybrid version because I can save money on fuel. It runs very quiet. It has a very smooth ride as well. I would recommend to anyone considering a new or certified vehicle, check out the Toyota Highlander Hybrid SUV. The high quality of workmanship is very noticeable. I pretty well use this vehicle on a daily basis. My wife absolutely loves this vehicle. We also appreciate the safety features that came with the car. By the way, the third row of seating is pretty well designed for children. I have had a full grown adult on many occasions sit in the middle of the third row so their legs can stretch out between the second row of captains chairs. When considering ordering this car, definitely get the second row captains chairs, not the bench seat configuration. We also like the Toyota reliability aspect. Our model is the Hybrid Limited Platinum. We bought ours as a Certified vehicle. Our 2006 Toyota Sienna got us excellent usage. We put on it over 206,000 miles with no major issues. The biggest negative issue for us, is when someone is sitting in the middle of the third row, the cup holder between the second row of captains chairs has to fold down out of the way, leaving only the cup holders in the doors that are somewhat usable.

I recently leased a vehicle from Wellesley Toyota. My salesman John Imparato had been helping me for weeks up to the lease agreement. He helped with knowledge and comparison with lease vs sale, vehicle models, pricing, features, etc. He wasn't pushing at all, he made sure I alwsys felt comfortable and informed. In the weeks prior, he was always happy to answer questions and always offered to meet at the shop to show me the inventory and compare vehicles. It wasn't certain that the time he invested would end with a sale, as I wasn't sure I was ready but he remained patient and informative. When I was ready to make a decision, he set aside time to meet, put up with many many questions from me, helped sort through the comparisons with me and spent no less than 3 or 4 hours with us! For a few reasons I chose to lease. At the time of pickup, he spent another hour or two going through so much more. After a few days he called to check in on how I liked the vehicle. Between the sales manager Brandon and John, the experience at Wellesley Toyota was excellent. I felt comfortable, informed and was treated fairly.

Although I drive this car 99% of the time, it is our family vehicle. This time, we decided to go green. Love the fuel efficiency and comfort. All good things to say except that the dog doesn't enjoy it as much as the van. We wish we had a bench seat in the middle row and the console is a bit high for her taste.

Acton Toyota was a no-nonsense, non-pressured experience. Employees were easy-going and answered all questions, even the dumb ones. Jack Burke's sales approach was relaxed and informative. lNo high-end sales pitches here]. Free coffee, hot chocolate, flowers, and a new 2016 RAV4 with a big bow on it. [Sorry Jack, no pictures, please. Smiley face.] How cool is that for a dealership. High-5's to all, and also to Keith [who has no mention on this site].

I love all the features of the new Highlander Hybrid! Heated, cooled seats, sun roof, navigation and safety features, remote gate open/close by remote or manual, 7 passenger leather, CD player, tow package, great gas mileage!!!

After calling the dealership and talking with Dima Saade , and explaining my situation I arrived with my handicapped sister Mary and was met by a wonderful young lady who proceeded to help me get Mary out of the car and into her wheelchair. We then leased a 2017 Toyota Corolla and turned in the 2015 without any problems what so ever! She was thoughtful, sensitive and just wonderful from the beginning to the end 4 hours later. I would recommend her and your dealership to anyone! One of the most pleasant experiences I've had. Just wonderful.

I just a typical Toyota, get in and go. Change oil, only this one says 10,000 miles first! It has one flaw in design, the GPS is stationary and does not rotate out of the sun. During certain times of the day, I cannot see the screen at all. Color combinations are limited. We ended up with a black exterior to get the interior color we wanted. After vowing to never own another black car, here we are. Seems like if they make it, you pay a lot extra for a "Limited" model and the only limited thing about it is your choices.

Great place, great people, great cars. I was looking at many cars and found a 2014 Ford Fiesta. I spoke with Fernanda who answered my sales questions and Douglas who was the finance Manager. They were friendly and approachable. I was happy with time I spent with them.

SUV on a car chassis offers best of all worlds: smooth ride, V6 engine with econo mode, hauls a ton, tows up to 3500 lbs., immaculate interior, third row if desired. Brand new tires, new brakes last summer and disciplined and routine maintenance. Color is Iced Amethyst Mica; we call her ’Jewel!’