Landon Puffer is the best salesman at Young Subaru
by slangham from DealerRater.com
November 2, 2018
I have had the best experience ever from the beginning to the end. Landon Puffer was so nice, informative and just a friendly person who won my confidence and trust when making my decision in buying my Forester. I felt like I was talking to a family member about a car and not a salesperson in it for their own benefit. The entire staff was very helpful and welcomed me, my son-in-law and daughter and their service dog Levi.
There was excellent communication with this dealership over the internet. They offer good prices on their vehicles and it appears to me that people will not get ripped off with a purchase. I was looking for a great deal on a car like the one they had for sale. Their pricing was better than most dealers with similar cars, but I was able to find a similar car at that great deal I was looking for at another dealership. If you are unwilling to deal with sales talk to get a good deal, then this is a place to consider. I also liked that they have no hidden dealer fees to add into the price.
Great experience purchasing here. Pretty smooth & the salesperson Paul was very helpful. They originally had the incorrect price listed and when I called back to make an offer I found the correct price. They said they would honor the first price which I thought was pretty nice. Great experience, straight forward salesperson, and honest dealer.
This is the only place I will now do business! Jeff had the vehicle I was interested in prepared for me to drive right upon arrival. From there it was a no pressure customer service focused experience! Their finance manager (Ghassan) was equally impressive and made it a point to explain all of my options to me and then he worked one on one with the bank I financed through to get me the vehicle and the financing I wanted. I have always dreaded buying a car but now that I have experienced this new level of customer service I will never buy a car anywhere else!
That was the BEST car buying experience of my life. Thank you RUSS LAYTON for the personal attention. Even though we bought a USED vehicle, you'd have thought it was the highest priced one on the lot...we were treated like family! I WILL tell everyone I know! ☝️
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