Used Toyota Prius Prime for sale near Baltimore, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

I sure tire of the "free energy" postings. You honestly think your utility company comps you for the extra kilowatt usage? These are great little cars, even took mine on a Minnesota to Texas and back road trip with decent comfort at full highway speeds and no, it didn't look as if I was lead car in a funeral procession either. You can honestly cruise all day at 80 should you wish to do so. Reliability? If this Prius is like my 2008 then I can expect to get a trouble free 218,000+ miles out of it and then see its current owner still tooling about the area. Take a look and see where these are made. In a country that still values quality of performance and strives for perfection.

Stephanie Smith was my contact person.She was very personable,courteous and respectful of me as a longtime customer of Mile one.She made the experience very pleasurable.

The plug-in is what I really wanted. An outstand car, the battery is way to small. A full electric car is not the best choise for driving in Colo and Wy. The Prius is the best of both worlds

Garry took EXCELLENT care of me! I had totaled my car and he helped me through that process along with giving me the best deal possible on my new HRV. I love the car and if you?re looking, ask for Garry! He?s the man!

Great drivability! Great room! Unfortunately, not confident in expertise at service center for plug in hybrid issues. No one has seen enough issues to understand how they can malfunction... they are totally dependent on computer codes and what the manual says.... haven’t really studied the tecnology and engineering enough to be able to anticipate and or respond to technical questions and circumstances.... sales people are completely oblivious to the technology!!! Cannot answer simple engineering questions about car! Service department seems only modestly more experienced, and have no passion or desire to really know or understand.... so their ability to inform and guide the customer is basically non existent. They call “ experts” elsewhere in the country... don’t appear to care to become experts themselves. This means that the customer has little to no confidence that their car is actually going to be fixed properly because they are completely reliant on manual and mechanics located elsewhere to solve issues.... fully expect that any upcoming repairs will be “ out of the box” repairs.... computer says that EGR valve is malfunctioning, so it needs a new one! When all it needs is a vacuum hose reconnected.... or something down these lines. This is really bad that the customer will need to understand their own car better than dealership mechanics, and will mean that extremely expensive parts will be seen as the solution to “ fixing” the oroblem...eg, I won’t be surprised if we own the vehicle for 10 plus years, that a new computer control module will be found to be needed because the code said it was malfunctioning.... when a small gasket waterproofing the compartment has failed and causes it to work improperly when it wet outside... The customer is left feeling uncared about, or cared for... and that Toyota hires fundamentally unprofessional or lazy service mechanics, and dont properly expect expertise or mastery about their products...

I found a dream car at Trust Auto. As name describes, they are trust worthy auto dealers. After a put deposit on a car for my wife, she changed her mind. I just flipped as I had just spent a lot of money and Minn, my salesman said they will try to refund the money. Try scared me by behold the money was refunded. That is being as honest they can be. Thanks Jesson.

Excellent vehicle using technology and consideration for human comforts. Lane keep assist is developing each year. Cruise control distance features are well designed. Would I buy it again? Absolutely.

Mr. Grimes is always very professional and courteous. He keeps me informed about the status of the service on my Tacoma truck and explains in detail the work that was completed.

We have had the 2021 Prius Prime since April and have about 1600 miles on it,we have not used a 1/2 tank of gas as yet.We charge our Prius every day.Love the ride and the sporty look.Had to find one in the area ,took us about a month to get it and it was worth the wait.

Brittany Alexander fabulous service advisor! Reliable honest and cares about her clients! 🎉🎉🎉🎉🎉👍👍👍👍 highly recommend! 👍 period!!

Quick, fun, economical. Still learning all the tech and experimenting with all the energy and performance options. Getting around 40 miles per charge with AC. Gets lots of positive looks. Front door head clearance could be a lot better. Driver display not the problem of some reviews, more like a large heads up display. A keeper!

Just bought my new Kia Telluride and salesperson Jericho Huntley made the transaction smooth and easy! He was very knowledgable and transparent. Would highly recommend!

Bought a 2024 XSE Premium recently, brand new, and I could not be happier. Great range, great MPG, amazing creature comforts, and standard safety features. I have already had several people ask me what it was and be completely blindsided when I told them a Prius! The only thing I found is it can be hard to find them as Toyota doesn’t produce many each year, so I was lucky to pay under MSRP.

They made the experience easy, no hassle and peace of mind. My car had a good run and better off with dealer sell back instead of private sale.

We bought a car and worked with Tommy and he was very helpful and his communication was great. This was my first car purchase at this location and so I will be back again when I need assistance with a car purchase.

This car is overall great to own. I have an XSE trim, and though I would've liked to have XSE Premium's features, those are minor gripes at worst. Daily commutes are a breeze. I have a bit of a light foot while driving but it's easy to merge into traffic even in EV mode (161hp compared to 220hp in hybrid mode). Steering feels grounded and relative to how much effort should be put into turning. The braking is also good; it feels linear without any jolts or sponginess. The engine can get noisy if the battery's low (less than 25%) but it's seldom been an issue for me. Changing the drive mode to Sport makes regenerative braking slightly stronger and steering slightly heavier. I average about 4.8mi/kWh (161.7MPGe) and 56MPG. Road trips are also great in this vehicle. The EPA estimate for this vehicle's trim is 39 electric miles and 50MPG. I get about 40 miles with cruise control on, and MPG in the mid-high 50s or low 60s with good weather. Ride quality is smooth and there's no shaking when going over small bumps. The seats are comfortable up front even over long periods of time. It's a bit low getting in (especially in the back). Rear seats are a little snug; I'm 5'10½" and can fit well enough with a tiny bit of room to stretch my legs. I can fit my hand between my head and the ceiling, so anyone who's taller or has larger hair should stick to the front. Visibility is good overall. I had to adjust the steering wheel column down some to clearly see the dashboard information but it isn't uncomfortable to me. Outward visibility great out of the front and sides, but the rear window is pretty small. I would've opted for XSE Premium's digital rearview mirror if I frequently hauled larger things around. Cargo space and storage is pretty decent for the class. I can fit two midsize suitcases in the back with the tonneau cover on. The front and rear cupholders can hold 20oz travel mugs and the bottle holders in the doors can hold a 22fl oz can. The center console can hold a good amount of small objects and the tray in the middle can be removed for more space. All in all, I'd recommend the Prius to anyone looking for a small vehicle. The regular one is better on gas and has a bit more cargo space, but if you're able to regularly plug in, i'd say go for the PHEV variant.

I would like to thank Perma Buschmann for her wonderful services!! Koons Toyota did a excellent job fixing my car. Thanks to the Mercanics and staff. Everyone was very helpful Barbara Perez, Bob, Emily and a lot more. It takes a team! I love what you did for my car.

Service advisor was excellent at the time of the service and kept me updated on the status of my car. I was very satisfied with the service advisor.

The car rides great and with the plug in feature gives me an extra 25 miles gas free every time I plug in. The instrumentation is a little complicated but once you learn there are many features that are very helpful. Voice activated calling and GPS are my two favorite and also charging my phone wirelessly.