Used 2023 Toyota RAV4 for sale near Lansdowne, VA

I purchased a 2017 Dodge Challenger from Lithia Chrysler, Dodge, Jeep, Fiat of Spokane on 1/16/24. When I arrived home, I noticed a couple of issues I felt should have been disclosed pre-purchase. I contacted the salesman to discuss but didn’t think at that time there would be any resolution. As a result of what I felt was a non-response, I posted 1 star reviews of this dealership on 1/20/24 On 1/23/24 General Sales Manager James Richards reached out to me to discuss these issues. After a brief discussion, James resolved both of these issues to my satisfaction and I sincerely appreciate it. Thank you James. I would shop at this dealership for future purchases.

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

Reuben Floyd was incredibly helpful in guiding us toward our 2024 Rav4. He was patient with some of our indecision but once we got to writing it up, he was very efficient and thorough. He was also a very pleasant person that we got to know. He was focused and really cares about people. He's a very valuable employee and we are grateful that he took such good care of us!

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

I have purchased two vehicles from Auto Nation Acura, mainly because of the service department. They take very good care of me, being a woman, I really appreciate them treating me equal. When I tell them about a noise, they stay with it until they hear it, then fixes it. Mario and Matthew are always so very respectful. They always make me feel home while I?m there, send a video of the mechanic working on my car, and telling me exactly what is being done, and what needs to be done soon.

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

Katy Toyota rocks! Here's a shout out to Marci Simpson, who helped us better understand the many options for leasing one of their new cars. She was pleasant and friendly and a delight to work with. Never felt pressured--really appreciated her honesty and patience explaining details of several options we had. She genuinely cared and was committed to meeting our needs and we feel much better knowing what is financially attainable and practical. Past experiences with other car dealerships for me have not been good and none come close to the great service she provided. Hope to lease a Corolla Cross or other hybrid soon as we're working to get our finances in order. Really appreciate her time showing the new hybrids available. Will definitely come back to see her when we are ready to move on this. Great dealership, friendly professional people there.

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

Thank you to Hashim Ahmed for helping us purchase a vehicle. He was so kind and knowledgeable! We bought the vehicle that same day and drove it home. Highly recommend Hashim, he’s the best!

Beautiful, well running car. Excellent mileage, quiet, with comfortable ride. Lots of advanced safety features. I miss the CD player, and radio is too complicated—user friendliness could be better.

My experience with Wendy the service representative was very professional and understanding. Caring and a listening ear was given to my concerns, and my total experience with her was very appreciative. This quality of service from her is what every customer needs, to feel comfortable and welcoming. Thanks Wendy, keep up the grateful service.

Esteban very good service amazing sales customer service he really takes his time to listen to what I was looking for. Tom Cruz GSM was am awesome help for the holiday weekend sales! Alex B in finance was very very helpful thank you guys for the friendly hospitality definitely appreciate and recommend that team!

Iliana Davila made it so effortless for me. She’s such a fantastic person. Will be doing more business in the future.

Quick to reply to my request but said they cannot sell to my california zip code. This should have been noted in dealers notes.

We had excellent service. Johnny Nino was fabulous is helping us buy our Toyota Tundra.

Insanely knowledgeable, answered all of my questions and made the process as seamless as possible. I had a great experience working with Alec. I highly recommend reaching out to him if you are in the market for a used car.

Excellent service and execution from Jeff Williams and the whole autobarn Mazda team in Evanston

Edward Martinez was excellent. He truly cares about the customer. I will definitely recommend him to friends.

Thorough in providing info when asked but a little pushy in getting you there to test drive the vehicle

Just got my 5th RAV Premium hybrid from East Towne Toyota ( had Corolla and Camrys in the past since 1977) Love working with past and present staff: Sam and Ben Lancaster, Gary Cooper, Tashi (5 stars), Andrea Bagley ( 5 stars also) Joel, Jonathan, Rudy ( 5 stars too) and your courtesy drivers like Mike. Even the parts sales team! Regrets if I missed anyone You have good coffee too. Hope I can be around long enough to buy many more quality vehicles going forward. Thanks Toyota ( the Toyota Way - I have that book)

Ruben Espinoza was extremely helpful, and we will be recommending him for future buyers. My husband and I had been looking for the right vehicle for our family. Before coming into the dealership, my husband and I were hesitant because we had a terrible experience with other dealerships. Truly satisfied with our purchase and the overall experience of the place. We had clear communication from what we wanted and what was in our budget. Ruben was professional, polite, and went above and beyond to make us feel listened and not rushed to buy any vehicle--took his time and we truly are enjoying our vehicle! I have seen the reviews on here and I can say, I highly recommend Ruben, not just a car salesman but an understanding and knowledgeable individual--who goes above and beyond for his customers!

I'd like to thank everyone at Kendall Ford of Wasilla for making my experience of shopping & buying a new vehicle the best I've ever had! Top marks for salesman Sean Walsh for working with me and understanding what I was looking for and helping me get what I wanted. Also, Ryan Benson in finance, who got everything lined out in the loan & warranty department. The dealership is very well run by the GM Nick Samet & company.

Great customer service by Courtney and the oil change took less than expected. I am very satisfied with my visit and will definitely come back for my next service.

Jason was a true professional. He was very pleasant and knowledgeable! He was great to work with! I would definitely recommend working him for your next purchase. Thank you!