Used 2023 Toyota RAV4 SUVs for sale near Balch Springs, TX

Phillip took care of the break defect for me and I'm always grateful for him. Excellent customer service. I was disappointed that the tires being worn bc of I-force engine causing alignment issues couldn't be replaced. For such a nice truck the tires are horrendous and I wish that Toyota had invested in quality tires for their high end truck. I should have the wear and tear on my tires like this after a little over a year.

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

Okay, this is an older facility without all the excesses that are in so many new dealerships. I believe that the lower overhead results in a lower price for the customer. My sales person, Lou Margetis, was outstanding in answering my questions, making sure that I got to look at and drive all the vehicles that I was interested. Working with Lou, and Timothy Goodman, the New Car Director, I got what I thought was an excellent price on a new Kona SEL Plus, much better than any other Hyundai dealership. Then, Timothy Goodman made sure that I was taking advantage of all the Hyundai specials, and another $1000 came off - wow, now I had a deal that I could not refuse. I bought the Kona and drove it home that evening. Then, a few days later, Katarina, their customer relations specialist followed up, and was very helpful in answering a few questions and was sincerely interested that everything went well. It was an awesome experience, and I highly recommend this dealership. Finally, I was also very impressed that this dealership was taking the Covid-19 issue very seriously and making sure everyone was safely taken care of.

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

Great customer service. Always friendly, helpful staff. Hilliard has always been helpful and is knowledgeable. I will always take my ford vehicles to this location.

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

Lleve mi troca por un recall y la arreglaron rápido me atendieron muy bien y muy buen servicio 100% recomendado si no tienen raite de regreso a casa ellos te llevan a tu casa quede muy satisfecho con el servicio gracias clay cooley

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

Great working with William and Josue and really help with what we were looking for

Beautiful, well running car. Excellent mileage, quiet, with comfortable ride. Lots of advanced safety features. I miss the CD player, and radio is too complicated—user friendliness could be better.

Good service and really professional people really recommend this dealer to friends

As advertised. Truck was perfect financing was simple. David and Ali were amazing. In and out in under 2 hours including the test drive!

Mr. Nana Buah and George Lewis III helped us looked for and buy a car today. it was a pleasure meeting and a privilege to have them help with the purchase of a Toyota sentra. Extremely knowledgeable, professional and very kind. We have bought many cars over the years and this was the best experience we have ever had with salesman and business managers. Well done Mr. Buah and Mr. Lewis. Thank you for answering our questions and taking the time to explain all the paper work.

The team there from sales to service all the guys from moe to the owner Austin are great went beyond even after the sale nice dealer ship and inventory thank you all

I’m looking and have been for a while. I have found most car sells men don’t care what they say to sell a car. I was pleasantly impressed with a young man by the name of Luke Fox when showed me the cars and all that entails. When I make my final I hope I can buy it from Mr Fox. Thank you Luke

Good experience in dealing with Kerron at dallas lease returns, would Definitely buy another vehicle from him !

Good nice customer service sale man his name mark was talking to me every step

My experience at Cowboy Toyota was pleasant, professional but most importantly profitable. I was able to finalize a deal and drive away in a new vehicle of my preference. They are easy to talk to and they make an effort to satisfy you as a guest as well as a customer. I feel assured in terms of recommending Cowboy Toyota to family and friends because I feel confident they will achieve the results they are looking for as it relates to buying a new car.

On time and courteous. Made transaction easy and pain free. Very courteous and very professional

The whole transition was top tier and I would definitely recommend others to use this same dealership when looking to purchase a vehicle. The employees who assisted me were superb.

We just bought our 3rd car from Toyota of Richardson. Lonnie helped us first time and we kept going back to him. He genuinely help us in buying a car. He will get you best deal there. Along with Lonnie his manager Patrick always been very helpful. They value their customer and i am very grateful that Lonnie is my sales person. He worked so hard and very humble and happy individual and make transaction very smooth. I am permanent customer now Thank you Toyota of Richardson A+++++ 5/5 for sure. #bestcustometservice#Deals#bestsales#Lonnie.

Very well managed non pressure Lexus dealership that’s focused on my satisfaction first. We have been with the service department for 12 years and could not be more satisfied with experience and the loan cars!

No qualms, was waiting for service to be done, efficient. Service advisor was helpful, clear and courteous. Facilities were clean and adequate. Will probably come for service again.

Jaymes Becker was extremely helpful, from the moment we walked in to the second we left. He was a huge huge help