Used 2023 Toyota RAV4 SUVs for sale near Baltimore, MD

Brian has been my Service Advisor from day one. He has old school manners that are demonstrated to new/old customers. He presents well, is honest, and knowledgeable. His professionalism is cross platform. And, if you are just getting scheduled maintenance or having issues, his temperament is scalable to the situation. He gives his all to make your day better. Thank you for hiring/maintaining the right person for the position. He really deserves more. My name is Elliott Ware. And, I endorse this review.

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

I bought a new RAV4 through Jerry Potts at Laurel, MD new Toyota lot. Great experience! Gave me straightforward honest info with zero pressure. Best buying experience I ever had, and a great price. I would do it again in a heart beat.

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

Amazing experience at the dealership. We are thrilled to have our vehicle. Kevin Garcia was amazing from the first interaction to the keys hand off. Highly recommended!!

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

I recently took a test drive at Ourisman -Edgewood. The salesman I dealt with was Gordy. He made the experience most pleasant. He was very helpful and informative, he noted my specific requests, and has kept in touch with new inventory and pre owned arrivals that may be of interest. Thank you- Best regards- Debbie

Beautiful, well running car. Excellent mileage, quiet, with comfortable ride. Lots of advanced safety features. I miss the CD player, and radio is too complicated—user friendliness could be better.

Keith was great.. This is my second car with Jerry’s Toyota and I have never had any issues.

The person that helped me was Carroll. He was very attentive and made the process so much easier!! Thank you guys for a great experience!!!

I had a great experience with all the staff I dealt with. All of my questions were answered and I was not pushed ti do anything I didn’t want. They were able to get me into a payment range I was looking for. I love the car I purchased. Best car buying experience I have ever had.

Another A+ ++ Repair experience handled by Mr. Andrew Wu and his team. The 2002 ES 300 has not ridden better in years!

I can't say enough good things about Sales Manager Ramon Hart, Sales Executive Lamont Jefferson, and Finance Manager Melleny Hobbs and the Ourisman Honda team - their responsiveness, professionalism, and integrity. Working with them, we bought our CR-V on line - they kept and exceeded every promise they made - sent the necessary documentation quickly - and then Lamont even delivered the car to us at our home ( about an hour away from the dealership) and took the time to show us all of the features. And we got a great deal on the car, which was exactly what we wanted, too. Couldn't have been easier and hassle free - great, encouraging experience - and it was buying a car! Everything about working with Ramon, Lamont and Melleny was terrific, the interaction way ahead of the other Honda dealerships we talked with ( among those, one wanting about $2K more for the car, another insisting we come to the dealership). We strongly recommend Ramon, Lamont and Melleny and the Ourisman Honda team as your first choice. Great job, Ramon, Lamont and Melleny! - give them a call if you want to buy a new Honda.

Very professional and friendly , a smooth transition with my trade. Once deal was finalized , I was out the door in my new vehicle within an hours time.

I have bought several vehicles from Jones Used Cars… every experience has been great and they always respect my time. I would absolutely recommend visiting Chris Benvenga at the Harford Road location. He was straight forward and made my experience very pleasant.