Used 2023 Toyota RAV4 SUVs for sale near Hayfield, VA

Fabulous customer service. Michael Davis is the man to see. He was able to answer all of my questions. He took his time and showed me a variety of vehicles. I was in and out within 2.5 hrs.

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

What criteria do you have in shopping your next used vehicle? 1. You want to buy a used car that is believed to be absolutely trouble free (Equivalent to a certified grade). 2. You are ok to buy a car at a fair market price (You are not trying to find a steal deal or to negotiate a price). 3. You hate sales pitch. Then go to Carmax. This is my best advice based on my past car buying experiences with all sorts of car dealers. You can't go wrong with Carmax if the above three are your criteria. Carmax set an extremely high standard in their car reconditioning protocols. Carmax certification is as good as manufacturer's certifications. Meanwhile, you will be discouraged if you come to Carmax in hope to find a steal deal, because all of their cars are priced RIGHT, and they never give you a room to negotiate over the price. This means that they don't play games, and they don't let you play games, either. They are fair. You have to be fair, too. A good news is, they don't try to steal your money. So don't try to steal theirs. However, I have one serious advice: Get pre-approved by a local credit union before coming to Carmax. While Carmax too does offer financing, their repayment rule has a catch. Say your monthly payment was set to $100. If you put $500 at once, you expect that the extra $400 would automatically go to principal payment, right? Not with Carmax financing. Instead, the first $300 goes to the three upcoming monthly payments, and only the remaining $200 will go to principal payment. If you intend to pay off your auto loan quick, this repayment rule that they set up is a deal breaker. A good thing is, they will gladly let you use your credit union financing; they won't pressure you into choosing their financing service. Good luck, and never go back to liars that live in the rest of the world.

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

This time around, the maintenance service took under one hour...probably more like 45 minutes. Last time I was there, it took about 2 hours. Much faster this time around.

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

Juan provided excellent service. It is rare to see or find honest sales representatives. He is one among them. On a whole Arlington Toyota seems gives values to customers and try to provide reasonable service. The financial rep is another great candidate. I recommend!

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

Great to work with Spence and Tony while purchasing my wife's new VW Golf. I was a little stressed having my two young kids with me, but they were more than accommodating and understanding. Spence is on top of his game and knows VWs inside and out; super professional and approachable. Tony was the sales manager and was able to make the buying experience quite comfortable. Toss any preconcieved notions of "typical" salesman tactics, this man wants you to leave satisfied. We came in already knowing exactly which car we wanted, so perhaps that added to the ease of the transaction. I have no doubt that even an uncertain buyer would have a great experience as well.

Beautiful, well running car. Excellent mileage, quiet, with comfortable ride. Lots of advanced safety features. I miss the CD player, and radio is too complicated—user friendliness could be better.

Fast, courteous, professional and friendly The advisor Khadijah Mansaray is super customer service master. Very pleasant place. I recommend this place to anyone who cares about his/her car and the way he/ she would like to be treated.

I had a pleasant experience with the service received this day from the mechanic who inspected my car and from Junior Villatoro in his extraordinary customer service that he provided me, it was beyond my expectations.

Amazing experience at the dealership. We are thrilled to have our vehicle. Kevin Garcia was amazing from the first interaction to the keys hand off. Highly recommended!!

It was a very relaxed and no pressure day at DARCARS Silver Spring. Moses was my salesman and I would highly recommend working with him!

Jimmy Leveque was awesome in providing car options, pricing, trade in deal, and delivery! Work with him for a car deal you'll be happy with.

Pam is the best. Always helpful when we have questions and always available when we need things done fast. We would recommend service here anytime.

I found the car on line, got a great price via the internet then test drove it the next day. The sales manager and sales person stuck with the deal as agreed to and I took the car home that day. I appreciated the straight forward approach...a very positive experience so far.

I want to thank Rick Cypress and Michael Dahn on their what I could say great customer service. As a retired Train-the Trainer from previouly occupation, I felt like they were one of my students. Far and Beyond.

Very good service , very good attention! Very happy with the person that make the appointments, he is very nice person, he explained everything with courteous. I am so happy with the attention.

Tony was great! Very helpful and easy to work with. Highly recommend. Quick process too.

Service manager Oscar at Koons Arlington Toyota tried to find a way to save me money by replacing just a rearview mirror cover instead of the whole mirror. I dropped off the car on my way to work and picked it up on my way home after getting a pleasant ride from the Ballston Metro station. Kudos to Oscar and his team!

Very good dealership. They were professional, honest, fair, and helpful… exactly what you’d expect from a quality, reputable dealership

great experience - thanks to mario the service manager! great job on tire replacement as well as past maintenance and repairs!😁

Service rep Sam is number one. Attentive, professional, and kept me in the loop throughout my Highlander's service. Recommend Sheehy Toyota for any service requirements. While you're at it, ask for Sam when you pull into the service area.

My experience with this dealership was so great . I had an appointment with Mike Davis I came in to do a trade in with my old vehicle because it so messed up . Mike Davis was very patient & took the time to make sure that I left out there in the perfect vehicle . I highly recommend that if you go to passport in marlow heights please see Mike Davis he will make sure all of your needs are taken care of & he will make sure you leave with a smile on your face . I’m so blessed to be able to have had him as my salesperson because he most definitely took care of me & if i wanted to buy another car I would definitely be seeing him again . Thanks so much Mike I love my 2020 Toyota Camry