Used 2023 Toyota RAV4 SUVs for sale near Merrifield, VA

Marjorie always takes great care of me when I bring my car in for service!

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

Sales and administration staff were knowledgeable and courteous. They quickly understood my needs and met them in a very professional manner.

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

Very good service , very good attention! Very happy with the person that make the appointments, he is very nice person, he explained everything with courteous. I am so happy with the attention.

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

I had a pleasant experience with the service received this day from the mechanic who inspected my car and from Junior Villatoro in his extraordinary customer service that he provided me, it was beyond my expectations.

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

I was deeply impressed with the lack of pressure, we felt throughout this entire process. From calling to set up a test drive, to signing the papers. Our Sales person Jeffery was so helpful. He had the car up front and ready to go when we arrived. They were willing to let me hold the car until my husband could come back with me to test drive and were so helpful. We were nervous about the dreaded "Used Car Haggling and there was none of that. They allowed us to have an outside mechanic check out the car before we purchased. We left feeling that we were getting an amazing car, for a great price and were extremely happy and impressed by the entire process. Jeffery was our Sales, Barry was the Manager who also worked with us, and Carlos was our finance person. Really impressive team all around, highly recommend them for any car buying needs.

Beautiful, well running car. Excellent mileage, quiet, with comfortable ride. Lots of advanced safety features. I miss the CD player, and radio is too complicated—user friendliness could be better.

This dealership has been refreshing. I was overwhelmed by the level of concern shown to me during my visit. I was most impressed with the price even when they had given me a unbeatable deal they tried doing even better then that! I've never experienced this level of service at any dealer! Just awesome. I wouldn't hesitate to recommend them.

This is the first time I buy a car from a Jack Taylor Toyota dealership, and I had the best experience. Ebo Grant was very professional, patient and thorough. I felt absolutely no pressure and he made sure I had everything, and it was set up before I left. I med was also very helpful in the finance department, and Mike the manager. My first Toyota and I loved handling the team at Jack Taylor in Alexandria first class. Thanks to everyone who helped me, I highly recommend them if you want to buy a car.

Juan provided excellent service. It is rare to see or find honest sales representatives. He is one among them. On a whole Arlington Toyota seems gives values to customers and try to provide reasonable service. The financial rep is another great candidate. I recommend!

Amazing experience at the dealership. We are thrilled to have our vehicle. Kevin Garcia was amazing from the first interaction to the keys hand off. Highly recommended!!

It was a very relaxed and no pressure day at DARCARS Silver Spring. Moses was my salesman and I would highly recommend working with him!

Very good dealership. They were professional, honest, fair, and helpful… exactly what you’d expect from a quality, reputable dealership

This was the first time that I've used CarMax... always felt that the "no-haggle" thing was just a grift. It's not. Very fairly priced car in pristine condition. They even transferred it for free. Transaction was relatively quick and painless as well. They were even able to take care of the REAL tags and title there as well. If you do your pricing research, they are most definitely an option. And thankfully there was no sleazy salesman vibe or upwelling. Would gladly use them again. Oh, and they actually FILLED the tank, which USED TO BE commonplace, and I didn't have to ask.

I want to thank Rick Cypress and Michael Dahn on their what I could say great customer service. As a retired Train-the Trainer from previouly occupation, I felt like they were one of my students. Far and Beyond.

6/19/23 - I found the exact car I was looking for on cars.com, and purchased a RAV4 at Jim Coleman Toyota in Bethesda. Everyone at the dealership was professional, no pressure, and respectful. The sales professional in particular, Mr. Luis Cortes, made the experience very easy and enjoyable! He is extremely knowledgeable, kind and helpful. He guided me through the buying process. And he helped me receive a great price on my trade. He made himself available after the sale to pickup a second car key, and gave me advice on future service. Thank you so much! I love my car!

Pam is the best. Always helpful when we have questions and always available when we need things done fast. We would recommend service here anytime.

Service manager Oscar at Koons Arlington Toyota tried to find a way to save me money by replacing just a rearview mirror cover instead of the whole mirror. I dropped off the car on my way to work and picked it up on my way home after getting a pleasant ride from the Ballston Metro station. Kudos to Oscar and his team!

My experience with this dealership was so great . I had an appointment with Mike Davis I came in to do a trade in with my old vehicle because it so messed up . Mike Davis was very patient & took the time to make sure that I left out there in the perfect vehicle . I highly recommend that if you go to passport in marlow heights please see Mike Davis he will make sure all of your needs are taken care of & he will make sure you leave with a smile on your face . I’m so blessed to be able to have had him as my salesperson because he most definitely took care of me & if i wanted to buy another car I would definitely be seeing him again . Thanks so much Mike I love my 2020 Toyota Camry

Over 15 year I have bought vehicles before and so far this has been the best experience overall. She is awesome! We highly recommend her

Althea Thompson was awesome!!! I have never dealt with Carmax and she made the buying experience 100% perfect!!! I would definitely return again for future purchases.

Gracias a Dios mi experiencia fui muy buena el vendedor fue muy atento y me ayudo en todo el proceso y el gestor del crédito muy bien también. Muchas gracias por tu buen trabajo Anas Ahmad y Claudio Doval. Muy buena experiencia me sentí acompañado en todo el proceso por ellos dos 🙏🙏