Used 2023 Toyota RAV4 SUVs for sale near Pinecrest, FL

The service department is exceptional! I live in Aventura and was in the Kendall area when I encountered a problem with my A/C, and with 90-degree weather outside, this was worst case scenario for me. I didn't have an appointment and was scared I'd wait an eternity. I was taken in almost immediately, explained the problem, and my issue was solved within two hours (that is crazy fast considering service was pretty busy AND I didn't have an appointment). Very happy with their services and prices aren't bad at all. Not sure if they'll become my go to for service considering how far they are from me, but I'm very satisfied and will recommend them to my friends and family. Give them a shot! You won't regret it.

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

Their customer service is just wow! I unfortunately couldn’t purchase the car same day but the service I received was unlike any other. I didn’t feel uncomfortable at all, no one judged me or treated me differently. I’ve experienced horrible service in other Toyota dealers but not this one. HIGHLY recommend.

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

Juan was very profesional and kind. I will recommend to buy a car here. Very nice work!

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

I bought a car from Yoel Vazquez who was great, also I was dealing with Kelly in service who was wonderful, it was nice to deal with a women for a change, Toyota is very lucky to have both employees.

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

The experience I had with West Kendall Toyota was absolutely amazing! From the time I walked in Saul was so helpful , professional, knowledgeable and friendly. I was allowed to take my time and decide on the automobile that I wanted. Never once did I feel pressured, nor did I have doubt about leaving without my desired automobile. Once I was transferred over to Gilbert the finance manager I felt even more at home. I could not have asked for a better experience from shopping to signing the papers. Thanks West Kendall!

Beautiful, well running car. Excellent mileage, quiet, with comfortable ride. Lots of advanced safety features. I miss the CD player, and radio is too complicated—user friendliness could be better.

My salesman Ted Atkinson was very professional and made the whole transaction experience easy and seamless. This is my second lease with this dealer and will not hesitate to return for the third.

I have a 2011 Prius that has only been serviced at West Kendall Toyota. I have had many service advisors over the past 10 years that were just OK or not good at all. Kelly Monroy is by far the best! She is very professional, respectful and polite. She goes above and beyond the basic service level. Kelly actually walked through the dealership to find me and give me an in person update on my car instead of a phone call or text. I'll ask for Kelly every time I come to West Kendall Toyota, She gets an A from me.

2/5/22 I was with my 2020 tacoma for installing 4 new tires. they told me to wait 2 hours to receive my car finished. About a little more than 2 hours they called me to pay for it and told me to go outside for my car. I had talking with the man at office # 4 who assisted me and told me that in 5 minutes my car will be with me. He told me that two times when I was to see him and half an hour later my car was there. The man who was driving told me that he could not find my car. This is second time that this happens to me with my cars and I think that this dealer has many very skilled mechanics an need to make some changes to improve the return of cars.

sr Joharvin Valderrama is an excellent example of customer service . He tries the best options for as and tried to solve all problems during the negotiation

Carlos M.Mijares sold his bmw here very professional salesmen easy process bank draft followed I could have procured more $ if I sold privately but here the process was easy and the more I could have gotten ?sowhat

Had a car shipped from NJ to the Doral Office. Needless to say, the car was not in show condition. The manager, Andrew, quickly attempted to correct the issue but the car was NOT for us. Andrew took the time to find something comparable and we ended up purchasing that one! Andrew sent above and beyond. He passed me the Michael Castillo to complete the sale, and again, Michael went above and beyond in making sure everything was in order. While I would give poor marks to the NJ Carmax, i give great marks to the Doral location for making things right.

Denis Baez was an excellent sale agent at Doral Toyota, he gave us a perfect assistance on March 27 / 2024 when we bought our new car Toyota Crown Thanks Denis

Mi experiencia durante la compra fue excelente, muy buen servicio al cliente y sobre todo una perfecta atención del vendedor que me atendió, muy amable y un perfecto servicio al cliente, muy buena experiencia y actitud servicial. Excelente trabajador

Armando Martínez nos ayudó cantidad. En verdad es muy atento, paciente, y sobretodo sabe muy bien cómo hacer su trabajo . Definitivamente se lo recomendaría a cualquiera !!

Very friendly and professional Very knowledgeable and good customer service They did a great job

I can only speak for the sales department which was great. No high pressure at all. I bought another truck from Rick Case several years ago and recall a very positive experience then. I am glad to I had another great experience last week. The entire sales department was very helpful. The very nice lady in the finance office was also extremely knowledgeable and helpful. I did notice two additional add-ons to the final sales contract that I had not noticed previously, but they removed it without any problem at all. Some other customers may have decided they wanted those options but I did not and it was not a problem. I think they did a great job. Very happy to buy my vehicle from them. I also traded a very nice truck and I must say they gave me top dollar from what I had expected if I sold it privately. All in all a great experience and I got a tremendous valuable deal.

Gotta give a ton of love to Mo who was the product specialist that drove from Weston to Boynton to drop off my gorgeous new Atlas at 9:00 at night. Even though he had an over hour long drive back to his house in Hialea - he took his time and was overly glad to make sure I knew about all of the functionality that the vehicle offers. My neighbor who’s big into cars came over to check the car out and also listen in on Mo’s spiel about features and functionality. My neighbor has 2 new Bentleys, a new Range Rover, and a brand new Mercedes that he just got. I mention this because my neighbor (who clearly has a ton of experience with car salesman and car buying experiences) was amazed at how ABOVE AND BEYOND Mo went to make sure I knew everything about the vehicle. I want to Gunther first, and I promise if I would’ve known about the different features, I never would’ve walked out and had the opportunity to speak to Kimberliz, Mo, and Dane at Rick Case. It goes to show that doing right by the customer and going the extra mile helps solidify sales just as much as providing the most aggressive price. Rick Case truly made my buying experience easy even though I didn’t make their selling experience simple. Yes, I’m “that” guy. Again, thank you Rick Case team and especially Mo. Hope your friend enjoyed the beef! 🥩 ps…Mo deserves a promotion. Again, the phrase that sticks out to me is “ABOVE AND BEYOND”.