Used 2023 Toyota RAV4 for sale near The Crossings, FL

Denis Baez was an excellent sale agent at Doral Toyota, he gave us a perfect assistance on March 27 / 2024 when we bought our new car Toyota Crown Thanks Denis

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

Their customer service is just wow! I unfortunately couldn’t purchase the car same day but the service I received was unlike any other. I didn’t feel uncomfortable at all, no one judged me or treated me differently. I’ve experienced horrible service in other Toyota dealers but not this one. HIGHLY recommend.

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

The experience I had with West Kendall Toyota was absolutely amazing! From the time I walked in Saul was so helpful , professional, knowledgeable and friendly. I was allowed to take my time and decide on the automobile that I wanted. Never once did I feel pressured, nor did I have doubt about leaving without my desired automobile. Once I was transferred over to Gilbert the finance manager I felt even more at home. I could not have asked for a better experience from shopping to signing the papers. Thanks West Kendall!

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

Gotta give a ton of love to Mo who was the product specialist that drove from Weston to Boynton to drop off my gorgeous new Atlas at 9:00 at night. Even though he had an over hour long drive back to his house in Hialea - he took his time and was overly glad to make sure I knew about all of the functionality that the vehicle offers. My neighbor who’s big into cars came over to check the car out and also listen in on Mo’s spiel about features and functionality. My neighbor has 2 new Bentleys, a new Range Rover, and a brand new Mercedes that he just got. I mention this because my neighbor (who clearly has a ton of experience with car salesman and car buying experiences) was amazed at how ABOVE AND BEYOND Mo went to make sure I knew everything about the vehicle. I want to Gunther first, and I promise if I would’ve known about the different features, I never would’ve walked out and had the opportunity to speak to Kimberliz, Mo, and Dane at Rick Case. It goes to show that doing right by the customer and going the extra mile helps solidify sales just as much as providing the most aggressive price. Rick Case truly made my buying experience easy even though I didn’t make their selling experience simple. Yes, I’m “that” guy. Again, thank you Rick Case team and especially Mo. Hope your friend enjoyed the beef! 🥩 ps…Mo deserves a promotion. Again, the phrase that sticks out to me is “ABOVE AND BEYOND”.

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

I was super impressed with this dealership its HUGE. I went in wanting to purchase a Nissan Frontier. The customer service was exceptional. Teresa was my sales personnel she was very knowledgeable and kind. I would have to say the finance department could use a little work on providing faster assistance. Despite finance department I was very happy with my shopping experience . Definitely coming back.

Beautiful, well running car. Excellent mileage, quiet, with comfortable ride. Lots of advanced safety features. I miss the CD player, and radio is too complicated—user friendliness could be better.

Mi experiencia durante la compra fue excelente, muy buen servicio al cliente y sobre todo una perfecta atención del vendedor que me atendió, muy amable y un perfecto servicio al cliente, muy buena experiencia y actitud servicial. Excelente trabajador

I took my 2014 VW Passat to Rick Case VW for service on 4/25/24. I was concerned with a flashing light noting that something was wrong with the cooling system in the car. My service advisor that day was Tiffany. She greeted me and said that she would have one of the mechanics look at my car for a "quick inspection" before scheduling any major repair. She thought she would have an answer for me in about 45 minutes. After 45 minutes had passed, she came to me and apologized for the delay. She then drove my car into the garage approximately one hour after I had arrived. She came back to me in about 15 minutes and told me that there was no indication that there was a major problem with my car's cooling system. The mechanic noticed that my cooling liquid level was a little low, and therefore added some coolant. She said that I should not have any more concern with that issue, and delivered my car to me. I appreciated Tiffany's courtesy, intelligence, and diligence in giving me thoughtful information about my car. Rick Case VW is fortunate to have Tiffany working for them!!

Jorge tauil muy amable como siempre y profecional al igual q todos en bomnin chevrolet lo recomiendo siempre

I have a 2011 Prius that has only been serviced at West Kendall Toyota. I have had many service advisors over the past 10 years that were just OK or not good at all. Kelly Monroy is by far the best! She is very professional, respectful and polite. She goes above and beyond the basic service level. Kelly actually walked through the dealership to find me and give me an in person update on my car instead of a phone call or text. I'll ask for Kelly every time I come to West Kendall Toyota, She gets an A from me.

2/5/22 I was with my 2020 tacoma for installing 4 new tires. they told me to wait 2 hours to receive my car finished. About a little more than 2 hours they called me to pay for it and told me to go outside for my car. I had talking with the man at office # 4 who assisted me and told me that in 5 minutes my car will be with me. He told me that two times when I was to see him and half an hour later my car was there. The man who was driving told me that he could not find my car. This is second time that this happens to me with my cars and I think that this dealer has many very skilled mechanics an need to make some changes to improve the return of cars.

Efficient process and fair price. Team was very courteous and patient. Most efficient operations I have ever seen in a car dealer. I would highly recommend . A

Armando Martínez nos ayudó cantidad. En verdad es muy atento, paciente, y sobretodo sabe muy bien cómo hacer su trabajo . Definitivamente se lo recomendaría a cualquiera !!

I love the experience and the had a good one and the one that he gave me. It was really really good. I love his service.

Pleasant experience! Very Profesional I didn’t have to wait to long for my vehicle to be repair. Peter was very attentive!

I recently made a purchase of tires and install, I was extremely pleased and surprised by both the time of wait (quickness of the experience) and the professionalism by Mr. Pete O. Good service is a rarity in itself now in days, and me being in the service industry, i can tell when someone is really trying to please a costumer and when one is just going thru the motions. Again , I appreciate Mr. Peter O.’s attention to detail in my recent visit and I hope to see him again next time I have to service my vehicle

Since the moment we arrived , we felt very welcomed . Firas made the process easy & answered everything quickly and efficiently. Would recommend 100%.