New and used 2025 Toyota RAV4 XLE for sale near Van Alstyne, TX

Service department is great. Joel was respectful and pleasant to deal with. Even got out sooner than expected. I would recommend Joel Casper and McKinney Toyota for your vehicles service needs.

Excellent car, excellent service. I have a custom built RAV4 Limited so I paid a bit more than the MSRP for a standard RAV4 but it was worth every cent. This is my first SUV and my third Toyota. I really can’t say enough good things about it. It’s about the same size as most compact SUVs but it has plenty of room inside and is quite comfortable. The features are unreal. It does everything except drive itself but it will stop itself if you’re about to hit something. :) I’ve only had it about a month but based on my other Toyotas I hope I’ll have this one years to come. I gave my 2003 Camry to a friend and it is still running!

Excellent knowledgeable service and communications. Great service team. Brakes work and sounds good. Thank you!

This is my third RAV4. I like the comfort of it and the smooth ride. It's a hybrid and gas mileage has been excellent. I would recommend it.

Great place! Maintenance Required light came on so made appointment. They found I needed alignment. I live way out of town and they got alignment, couple of new tires, oil change, filters & tire rotation done that morning! Efficient & nice. They take such good care of my vehicles I still trust my 21 yr old farm truck.

I continue to get my car serviced at Toyota because of the customer service Joel Caspers provides. He's friendly, knowledgeable and helpful. The work is always great. If there is an issue he will make sure its taken care of in a timely manner.

I brought a battery purchased a year ago, 2024, that has 84 months of warranty and asked to be tested and if not working assess probation and replaced. Toyota employee asked me to provide proof of purchase. I did not have receipt from a year ago. I asked him to check in his system using car history by VIN. He said each Toyota dealer is different. I did not think the issue was name of the dealer rather the centralised Toyota dealer system dealers use. I mentioned this battery was used just one year with 6 more years to go. He replied he doesn’t care whether purchased a year or many years ago. All they need was proof of purchase. How many people keep receipts for years? If something of big value was purchased, it will be kept as long as needed. Gentleman was not willing to check in Toyotas’ Sysem. I did not appreciate that type of poor customer service. I finally asked him how good/bad my battery was. He told me to take Toyota’s battery to Oreily or Auto Zone and get it checked. Another disappointing comment. Toyota should find constructive solution for its products and parts to its customers. Gentleman should not redirect customer concern to other business like Oreily or Autozone Hopefully, this type of poor customer service will be properly addressed and soon corrected.