New and used 2025 Toyota RAV4 XLE Premium for sale near Cloverly, MD

This time around, the maintenance service took under one hour...probably more like 45 minutes. Last time I was there, it took about 2 hours. Much faster this time around.

Mr. Jose Redd is the employee you want to work with. I had the great fortune of helping my niece get her first car. We had been to other dealerships where we first had to get the attention of a salesperson just to see if we could find a car for her. When we walked into Jim Coleman, Mr. Redd immediately walked up to us, and asked if he could help us. His demeanor indicated to me that this was going to be an outstanding experience. Mr. Redd was attentive. He answered every question from our party of four and at the end of the encounter, it felt like we had made a lifelong friend. When we moved over to finance, I expected to be pressured and we were not Mr. Bienvenue was outstanding and the great customer service experience we had started hours early was extended into the contracting process. I have bought four cars before. This was by far THEEEEEEEEE best experience I've ever had in my life. I wish that I was in the market to buy a car (I'm not because my car is three years old) because I would definitely want to broker my deal with Mr. Redd. Outstanding! Personable! Attentive! Excellent! I recommend Mr. Redd without reservation. Thank you for making my niece's first car buying experience one she will never forget.

I bought a used car from this dealership several years ago and have been bringing my vehicle here for service ever since. I have it serviced approximately every six months and when I get it back from the shop, the car runs so much better every time. The person I have been dealing with is Scott Mudd and he is the most pleasant person to work with. I would definitely recommend anyone to this dealership.

I found the car on line, got a great price via the internet then test drove it the next day. The sales manager and sales person stuck with the deal as agreed to and I took the car home that day. I appreciated the straight forward approach...a very positive experience so far.

From beginning to end I have loved my experience. Henry was fabulous in handling my salde. He has a great de.eanor and was very patient. Vincent was superb in how swiftly he had the deal done and was very informative with the options offered. Brandon was super nice in answering my calls in requesting courtesy shuttle and made a point to meet me personally upon my arrival. Everyone else (I did not get their names) were super helpful. What stuck me was how professional the sales staff was and extremely nice, willing to make sure I had my needs met. I have not bought a car in 13 years and have always loathed the process. This experience has changed my mind! Great work Koons Annapolis!

We call and set up the date and time; the rest is just pure perfection. It is professional, mechanical, tedious, courteous, and an excellent experience.

Chris Ogene was an amazing dealer!! helped us a lot through the process of buying our car. Without experience on it, we were very comfortable and confident during our decision process. He was caring, funny, confident and knowledgeable. I can recommend Chris to anyone that need to buy a car and have a great experience

Service manager Oscar at Koons Arlington Toyota tried to find a way to save me money by replacing just a rearview mirror cover instead of the whole mirror. I dropped off the car on my way to work and picked it up on my way home after getting a pleasant ride from the Ballston Metro station. Kudos to Oscar and his team!

Fast, courteous, professional and friendly The advisor Khadijah Mansaray is super customer service master. Very pleasant place. I recommend this place to anyone who cares about his/her car and the way he/ she would like to be treated.

I would like to thank Perma Buschmann for her wonderful services!! Koons Toyota did a excellent job fixing my car. Thanks to the Mercanics and staff. Everyone was very helpful Barbara Perez, Bob, Emily and a lot more. It takes a team! I love what you did for my car.

I recently had the pleasure of meeting Moe Makadji and it was a fantastic experience. Moe made me feel welcome from the start and was extremely knowledgeable about the car I was interested in. Whenever he wasn't 100% certain about something, he made sure to get me the answer quickly. He was personable, informative and a genuinely friendly person to interact with. I ended up purchasing a used car through Moe and his outstanding customer service played a big role in that decision. If you’re shopping at this location, I highly recommend reaching out to Moe. As a bonus, after spending so much time with him during the day, he kindly treated me to lunch while I finished the purchase process! Thanks again, Moe!

Gracias a Dios mi experiencia fui muy buena el vendedor fue muy atento y me ayudo en todo el proceso y el gestor del crédito muy bien también. Muchas gracias por tu buen trabajo Anas Ahmad y Claudio Doval. Muy buena experiencia me sentí acompañado en todo el proceso por ellos dos 🙏🙏

Did not take long to complete. No hard sell of add ons but what they were expensive and they made it seem like a must have

The dealership makes buying a used vehicle easy. I was able to complete my transaction on-line. Once the purchase agreement was complete, Sheehy held my car until I could pick it up a few days later. The sales and finance staff (Ony and Yousef) were friendly, gave me a virtual tour of the vehicle I was considering, made sure I was able to use the financing I found preferable, and treated me equitably. The general manager (Chris) was a consummate professional and it's obvious he cares about his staff and his customers. The dealership is clean, easy to get to off the highway, and has a cafe with real food and espresso drinks (not just vending machines) - which is a perk if you're waiting for your vehicle. Shawn made sure my time at the dealership picking up my vehicle was without hassle.

They were quick and efficient when I got my oil change. They also will provide complimentary ride back home if you don’t like to wait

Excellent customer service from David Jacobs. Followed him from Annapolis Toyota. Great atmosphere and great coffee