New and used 2025 Toyota RAV4 XLE Premium for sale near Laurel, MD

Great Job Matt! Customer service was great and got back my car on time. Appreciate it.

Excellent car, excellent service. I have a custom built RAV4 Limited so I paid a bit more than the MSRP for a standard RAV4 but it was worth every cent. This is my first SUV and my third Toyota. I really can’t say enough good things about it. It’s about the same size as most compact SUVs but it has plenty of room inside and is quite comfortable. The features are unreal. It does everything except drive itself but it will stop itself if you’re about to hit something. :) I’ve only had it about a month but based on my other Toyotas I hope I’ll have this one years to come. I gave my 2003 Camry to a friend and it is still running!

Joseph Donley was awesome! Superstar, great customer service. He stepped in to help after Meyers and Jetski turned me away.

This is my third RAV4. I like the comfort of it and the smooth ride. It's a hybrid and gas mileage has been excellent. I would recommend it.

All team members were helpful and friendly. I was able to find the car and purchase it in a quick and trouble free manner. Henri was a knowledgeable salesman and made my purchase an enjoyable experience.

My service consulor,Steven is very friendly and professional. He set up schedule for me easiely and my service completed on time. He also very patiently answered the all question I had. I am very satisfied with his service.

The Annapolis koons are the only one is the most popular and the best demands for everyone.

Came in to get my car serviced and received EXCELLENT service from the moment I called the dealership to set up an appointment to the moment I picked up my vehicle. Imani at the service desk was AMAZING!!

Thank you Jeffrey for the help you gave us and for helping me with my new grand highlander xle

I came to Koons Toyota for an emergency. On the way home from the beach, my corolla started making very loud noises with every rotation of my tires. I was nervous, too nervous to drive 50 miles home, especially on 50 and 495. Matt was reassuring and patience. He said they closed in 20 minutes but they'd look at the car first thing in the morning. And that I'd have a rental to go home in. Just before 8 am the next morning he called. Told me what was wrong and that he'd personally test drive to ensure things were okay. Picked up my care before noon. And because I paid online returning the rental was super easy. Plus Matt gave his cell just in case. Terrific customer service from beginning to end. Matt was what made it easy. This is definitely worth the drive for my maintenance.

I had a wonderful experience with Mr. Monir. I also work in the sales profession and have been stressed out while looking for the ideal vehicle. However, Mr. Monir helped me narrow down just what I needed and what to search for. He went above and above customer service, making me feel as if I were buying a car from a family member. He is very friendly and humble. Please ask for Mr. Monir and his fantastic sales manager, Mr. Aweis Mohamed, who got me the greatest deal without any back-and-forth hassling and haggling. Mrs. Nancy (Business Manager) also helped me with excellent protection plans for my Camry! So, I don't have to worry about my long commute to work and home. Thank you!!! I much appreciate all of your support and assistance! I will absolutely recommend to others who are looking for a new or used Toyota!

6/19/23 - I found the exact car I was looking for on cars.com, and purchased a RAV4 at Jim Coleman Toyota in Bethesda. Everyone at the dealership was professional, no pressure, and respectful. The sales professional in particular, Mr. Luis Cortes, made the experience very easy and enjoyable! He is extremely knowledgeable, kind and helpful. He guided me through the buying process. And he helped me receive a great price on my trade. He made himself available after the sale to pickup a second car key, and gave me advice on future service. Thank you so much! I love my car!

This time around, the maintenance service took under one hour...probably more like 45 minutes. Last time I was there, it took about 2 hours. Much faster this time around.

Excellent Customer Service and very friendly staff. I was provided a rental to get back to office and back to dealership when vehicle was ready.

Dave sold us our 2012 Prius and now our 2024. He worked with us to get a safe and efficient vehicle and did it with the help of team members including Robin in service, Will in Financing and Logan who educated and walked us through a dazzling array of safety, comfort and convenience features.

Mario in Service was friendly and service staff as well keeping maintenance on my truck

We will always ask for Lewis as our advisor. He is so friendly, helpful and we trust his expertise. Toyota of Bowie has treated us well over the past 7 years we have been taking our cars to be serviced there.

Beneet was excellent. I had a flat tire and she was able to fit me in that morning for a repair. Repair was fast and efficient. Great service. Wonderful place.

Devin went the extra mile to help get us out as quick as possible. We got what we needed in a reasonable time.

Brittany Alexander fabulous service advisor! Reliable honest and cares about her clients! 🎉🎉🎉🎉🎉👍👍👍👍 highly recommend! 👍 period!!

Amazing customer service and communication. Jose was my service representative and he was professional and kind. He worked with me to get a rental and kept me updated on the progress of the repair.

This is the first time I buy a car from a Jack Taylor Toyota dealership, and I had the best experience. Ebo Grant was very professional, patient and thorough. I felt absolutely no pressure and he made sure I had everything, and it was set up before I left. I med was also very helpful in the finance department, and Mike the manager. My first Toyota and I loved handling the team at Jack Taylor in Alexandria first class. Thanks to everyone who helped me, I highly recommend them if you want to buy a car.