New and used 2025 Toyota RAV4 XLE Premium for sale near Middle River, MD

Joey was fantastic, he answered all of my questions thoroughly. He also provided a wonderful experience. Amazing!

Excellent car, excellent service. I have a custom built RAV4 Limited so I paid a bit more than the MSRP for a standard RAV4 but it was worth every cent. This is my first SUV and my third Toyota. I really can’t say enough good things about it. It’s about the same size as most compact SUVs but it has plenty of room inside and is quite comfortable. The features are unreal. It does everything except drive itself but it will stop itself if you’re about to hit something. :) I’ve only had it about a month but based on my other Toyotas I hope I’ll have this one years to come. I gave my 2003 Camry to a friend and it is still running!

From beginning to end I have loved my experience. Henry was fabulous in handling my salde. He has a great de.eanor and was very patient. Vincent was superb in how swiftly he had the deal done and was very informative with the options offered. Brandon was super nice in answering my calls in requesting courtesy shuttle and made a point to meet me personally upon my arrival. Everyone else (I did not get their names) were super helpful. What stuck me was how professional the sales staff was and extremely nice, willing to make sure I had my needs met. I have not bought a car in 13 years and have always loathed the process. This experience has changed my mind! Great work Koons Annapolis!

This is my third RAV4. I like the comfort of it and the smooth ride. It's a hybrid and gas mileage has been excellent. I would recommend it.

I would like to thank Perma Buschmann for her wonderful services!! Koons Toyota did a excellent job fixing my car. Thanks to the Mercanics and staff. Everyone was very helpful Barbara Perez, Bob, Emily and a lot more. It takes a team! I love what you did for my car.

Dave sold us our 2012 Prius and now our 2024. He worked with us to get a safe and efficient vehicle and did it with the help of team members including Robin in service, Will in Financing and Logan who educated and walked us through a dazzling array of safety, comfort and convenience features.

Very friendly atmosphere. Good customer service. Mike was an excellent sales rep. Made me feel comfortable! Would recommend to everyone. Great customer service! I would definitely buy from them again!

Kevin W. went far and above any other car salesman to help with a rather unusual circumstance. So understanding and the consummate professional!! I need to have a parade down Main Street for Kevin to show how appreciative I am for his excellence service.

The person that helped me was Carroll. He was very attentive and made the process so much easier!! Thank you guys for a great experience!!!

I have used Heritage Toyota Owings Mills for several of my cars. Joey Cheng is an awesome sales person to work with. He is informative of car features and has patience to show me how to operate all the new technology features. I would recommend contacting Joey for your car shopping

Did not take long to complete. No hard sell of add ons but what they were expensive and they made it seem like a must have

It was a pleasure working with Carroll. He was very helpful and knowledgeable. Made the process very smooth. Would definitely come back again in the future.

Will Butler has been really helpful with my process of taking new Camry home. He's very understanding, and hard working. We really appreciate his cooperation and quick services, he was very patient all along the way even though things took a little more time. We would highly recommend him, if you are looking for a great car with good costumer service! Thank you for that Will!

The dealership makes buying a used vehicle easy. I was able to complete my transaction on-line. Once the purchase agreement was complete, Sheehy held my car until I could pick it up a few days later. The sales and finance staff (Ony and Yousef) were friendly, gave me a virtual tour of the vehicle I was considering, made sure I was able to use the financing I found preferable, and treated me equitably. The general manager (Chris) was a consummate professional and it's obvious he cares about his staff and his customers. The dealership is clean, easy to get to off the highway, and has a cafe with real food and espresso drinks (not just vending machines) - which is a perk if you're waiting for your vehicle. Shawn made sure my time at the dealership picking up my vehicle was without hassle.

Holly and Iva were so amazing . Im 21 and this was my first time ever purchasing a car on my own and they walked me through everything like I was their own kid lol . Great experience I highly recommend going to them if you’re considering a new car anytime soon !

Been working with Koons Toyota for decades. Bought my last 2 cars there. With their courteous & astute maintenance, my cars last forever. Very people-centric. David Jacobs is great. So is everyone else there. <3

Rep was responsive and very nice, used car we eent to see and test drove was just too expensive compared to others like it and we decided not to haggle. But overall it was good experience.

They were quick and efficient when I got my oil change. They also will provide complimentary ride back home if you don’t like to wait

Beneet was excellent. I had a flat tire and she was able to fit me in that morning for a repair. Repair was fast and efficient. Great service. Wonderful place.

Brittany Alexander fabulous service advisor! Reliable honest and cares about her clients! 🎉🎉🎉🎉🎉👍👍👍👍 highly recommend! 👍 period!!

Derrick was patient and calm and very knowledgeable. I ended up with a good deal on my 2021 RAV4 and am happy. Thank you!