New and used 2025 Toyota RAV4 for sale near Addison, TX

I continue to get my car serviced at Toyota because of the customer service Joel Caspers provides. He's friendly, knowledgeable and helpful. The work is always great. If there is an issue he will make sure its taken care of in a timely manner.

Excellent car, excellent service. I have a custom built RAV4 Limited so I paid a bit more than the MSRP for a standard RAV4 but it was worth every cent. This is my first SUV and my third Toyota. I really can’t say enough good things about it. It’s about the same size as most compact SUVs but it has plenty of room inside and is quite comfortable. The features are unreal. It does everything except drive itself but it will stop itself if you’re about to hit something. :) I’ve only had it about a month but based on my other Toyotas I hope I’ll have this one years to come. I gave my 2003 Camry to a friend and it is still running!

Elijah Dominguez and his managers Jay and James are very good at customer service in a caring and honest manner. They helped my wife and I find what we wanted at a price we wanted. We are really thankful.

This is my third RAV4. I like the comfort of it and the smooth ride. It's a hybrid and gas mileage has been excellent. I would recommend it.

I brought a battery purchased a year ago, 2024, that has 84 months of warranty and asked to be tested and if not working assess probation and replaced. Toyota employee asked me to provide proof of purchase. I did not have receipt from a year ago. I asked him to check in his system using car history by VIN. He said each Toyota dealer is different. I did not think the issue was name of the dealer rather the centralised Toyota dealer system dealers use. I mentioned this battery was used just one year with 6 more years to go. He replied he doesn’t care whether purchased a year or many years ago. All they need was proof of purchase. How many people keep receipts for years? If something of big value was purchased, it will be kept as long as needed. Gentleman was not willing to check in Toyotas’ Sysem. I did not appreciate that type of poor customer service. I finally asked him how good/bad my battery was. He told me to take Toyota’s battery to Oreily or Auto Zone and get it checked. Another disappointing comment. Toyota should find constructive solution for its products and parts to its customers. Gentleman should not redirect customer concern to other business like Oreily or Autozone Hopefully, this type of poor customer service will be properly addressed and soon corrected.

Love this dealership. They service my Lexus well. Great customer service. I’ll keep coming back!

Staff was great,they kept me updated every so often. They were polite and respectful and friendly. I’ll definitely keep coming back.

I had Robert M as my service representative today and he kept me updated throughout my visit. He worked with me and got the best value for the work that was done. He also pointed out that there were some concerns that I needed to be aware of until my next visit. Robert is an asset to this dealership. I will be back!

Great service department, Cannon Campbell is always a big help. I always have my toyota serviced at Pat Lobb.

Pat Lobb Toyota of McKinney does excellent service job every time I have maintenance checkups done there.

They make the buying process easy from start to finsh. Roy El Hachi our sales person is great. Since we live Frisco its a haul but its worth every mile. I highly recommend this dealership to anyone in a market for a new or use toyota. Ask for Roy he'll go above and beyond for you.

Adam Aladdin was amazing at getting us in the car we wanted at the price we wanted in a very timely manner . If I ever need another car or have to refer someone I will definitely be I. Contact with Adam Aladdin !

Oil change and check up on Toyota Highlander. A little over 1/2 hr. Not asked to “buy” other services. All contracts were pleasant and efficient.

Excellent customer service. Keeping me informed every step of the way on how much time I have left. My questions and concerns handled carefully. Great explanation on what was done in my car and when next I should be expected.🙂🙂✅👌

Always get good service and professional treatment from the team at Rockwall Toyota. I recommend them.