New and used 2025 Toyota RAV4 for sale near Lucas, TX

I continue to get my car serviced at Toyota because of the customer service Joel Caspers provides. He's friendly, knowledgeable and helpful. The work is always great. If there is an issue he will make sure its taken care of in a timely manner.

Always get good service and professional treatment from the team at Rockwall Toyota. I recommend them.

I brought a battery purchased a year ago, 2024, that has 84 months of warranty and asked to be tested and if not working assess probation and replaced. Toyota employee asked me to provide proof of purchase. I did not have receipt from a year ago. I asked him to check in his system using car history by VIN. He said each Toyota dealer is different. I did not think the issue was name of the dealer rather the centralised Toyota dealer system dealers use. I mentioned this battery was used just one year with 6 more years to go. He replied he doesn’t care whether purchased a year or many years ago. All they need was proof of purchase. How many people keep receipts for years? If something of big value was purchased, it will be kept as long as needed. Gentleman was not willing to check in Toyotas’ Sysem. I did not appreciate that type of poor customer service. I finally asked him how good/bad my battery was. He told me to take Toyota’s battery to Oreily or Auto Zone and get it checked. Another disappointing comment. Toyota should find constructive solution for its products and parts to its customers. Gentleman should not redirect customer concern to other business like Oreily or Autozone Hopefully, this type of poor customer service will be properly addressed and soon corrected.

I had Robert M as my service representative today and he kept me updated throughout my visit. He worked with me and got the best value for the work that was done. He also pointed out that there were some concerns that I needed to be aware of until my next visit. Robert is an asset to this dealership. I will be back!

Great service department, Cannon Campbell is always a big help. I always have my toyota serviced at Pat Lobb.

Pat Lobb Toyota of McKinney does excellent service job every time I have maintenance checkups done there.

where do I even start?! Rene was friendly, open, and honest, so easy to deal with. I 100% recommend Rene Renteria for your car buying needs!

The battery in my car died. Hsd to get it towed and the good thing is Toyota of Rockwall provided a number to Todd's Towing and their customer service is great, too purchased it used with the original battery. The curtesory van driver picked me up and he was so sweet, kind and attentive. When I mentioned music, he turned on the radio. My wait wasn't long at all because I had the vehicle dropped off the night before. Micky assisted with checking me in and explained the warranty on my battery. I could go many places but Toyota of Rockwall knows how to take care of my vehicle and keep my car running at its best. I believe that new battery gave my gave my vehicle a lot more take-off power and I thought it was quick before. Thank you Toyota of Rockwall for taking care of me by taking care of my car.

First timer. Wasn’t too confusing. Qwik routine maintenance. Out in less than 30 minutes. Would’ve been better had they run it thru the Carwash.

I came in for an emissions test but was still treated as if I was in for something expensive. Their staff is always very professional.

They are always responsive to our calls/messages and address concerns in a timely fashion. They complete preventative maintenance every time as promised. They maintain great contact throughout.

E was an amazing sales person to talk to, he made the process easy and smooth going. I'd recommend him and Toyota to anyone in need of a car, whether you're looking for new or used.

The Service Department did a great job during my last visit; oil change, tire rotation, and installed specialty tint to my back windows. I was updated throughout my visit and was sent additional services, cabin air filter, that needed to be replaced. I will continue to bring my vehicle here for all my services.