New and used 2025 Toyota RAV4 SUVs for sale near Crosspointe, VA

Mr. Jose Redd is the employee you want to work with. I had the great fortune of helping my niece get her first car. We had been to other dealerships where we first had to get the attention of a salesperson just to see if we could find a car for her. When we walked into Jim Coleman, Mr. Redd immediately walked up to us, and asked if he could help us. His demeanor indicated to me that this was going to be an outstanding experience. Mr. Redd was attentive. He answered every question from our party of four and at the end of the encounter, it felt like we had made a lifelong friend. When we moved over to finance, I expected to be pressured and we were not Mr. Bienvenue was outstanding and the great customer service experience we had started hours early was extended into the contracting process. I have bought four cars before. This was by far THEEEEEEEEE best experience I've ever had in my life. I wish that I was in the market to buy a car (I'm not because my car is three years old) because I would definitely want to broker my deal with Mr. Redd. Outstanding! Personable! Attentive! Excellent! I recommend Mr. Redd without reservation. Thank you for making my niece's first car buying experience one she will never forget.

Salesman Steve Pevenstein is very responsive, this is a huge benefit for customers. His video mesaages are fun to watch. But if you want to do an internet deal finalize negotiation remotely, his management insisted I come in to get a final price, so this dealer did not get my business. Another dealer worked out a below MSRP deal and we are doing it all remotely, I only come to the dealer to pick up the car. I bought 2 Toyotas this way already, once from Warrenton Toyota and another from Bill Page.

Salem and Jeffrey are the best, they helped us with our new minivan and delivered it to the front door

AWESOME experience!!! I traveled a little over two hours from Richmond to Vienna to purchase a new 2025 RAV4 because I couldn’t find it anywhere else in the state. The ones I located were taking advantage of low inventory levels and over charging the consumer. From my first communication with the internet salesman Muhammad, all the way to driving away in my new vehicle, this was hands down the most enjoyable car buying experience I’ve ever had!! The showroom is beautiful and clean and customer care is FIRST CLASS!!! HIGHLY recommend my salesperson Ahmad Al Faham, and the finance manager Aldo Ismail!! I was treated with respect and courtesy start to finish and I’m looking forward to driving this wonderful vehicle well into the future!! I’ll definitely be back next time I purchase another Toyota!!

I am very happy with service provided at the dealership, salem and jeffrey are very helpful

My salesman was very knowledgeable and extremely helpful. He made sure I was comfortable with the process of leasing a new car. This was my first leasing experience.

Jeffrey was great with showing me the new features on my new corolla cross. He was so patient and actually took time to explain the features

Great experience with Edwin helping get me into the exact vehicle I wanted, in the short timeline I had, with limited supply for RAV4 Hybrids in the trim I desired. I had all my questions answered before getting to the dealership all from my phone, so I was able to do a quick test drive before Sheikh helped me with financing to get an even better rate than Toyota's incentive offer and buy my new car. They were both very helpful and I will definitely come back to them in the future!

We call and set up the date and time; the rest is just pure perfection. It is professional, mechanical, tedious, courteous, and an excellent experience.

Thoughtful and excellent customer service. Spot on with answering all of my questions. No pressure!

6/19/23 - I found the exact car I was looking for on cars.com, and purchased a RAV4 at Jim Coleman Toyota in Bethesda. Everyone at the dealership was professional, no pressure, and respectful. The sales professional in particular, Mr. Luis Cortes, made the experience very easy and enjoyable! He is extremely knowledgeable, kind and helpful. He guided me through the buying process. And he helped me receive a great price on my trade. He made himself available after the sale to pickup a second car key, and gave me advice on future service. Thank you so much! I love my car!