Used Toyota RAV4 XLE for sale near Wenham, MA

Professionally and oriented employees that care brought my vehicle in for maintenance Noticed upcoming work needed pictures were taken and given on estimates Would never go anywhere else trusted employees for honesty

I love my 2013 RAV4. It runs great. I haven’t had any problems with it. The key is to always keep up the maintenance Toyota makes the best cars.

On April 30th, 2021 I had an appointment at Prime Toyota for a humming sound I heard when I turn the steering wheel. At 6 am. I parked my car and left the keys in the dropoff box. Came back and pickup the car not checking the entire car. As soon as I got home with the car I noticed the right passenger side had dents and scratches. I called Prime and the call went to voice mail. My mistake one i never check the car before leaving the dealership and second when I call back I was very frustrated and didn't leave a message. I called the next morning and spoke with Lacey DaRose who told me to bring the car in. I drove all the way to Prime Toyota West Roxbury. Lacey went and spoke with the Fixed Ops Director Malinda Burgos who spoke to me like was stupid telling me she's not arguing. She then told me she would fix the car and gave me a rental within a week, I told her to put it in writing and she wrote on one of her business cards and gave it to me.Here's my intake on all this, You never inconvenience a customer. She should have taken the car the same day to have it fixed and gave me a car . She told me to give her a week to call and let me know when a rental will be available . A week for me is a liftime especially the incident happen right there at the dealership. I gave her 3 business days. I called on the third business day and left her a messages she never called back. I was very upset the forth day and drove up to Prime Toyota, and met Alwin customer relations at the new Parkway Toyota and he made my day. I told him what had happened and he took care of the problem right away. He took my car and have it sent to the body shop and gave me a rental. Also Jason DaSilver both gentlemen were awesome and I honestly had no intention of going back to this dealership until I met these professional men. I just want to say thank you to Alwin from customer Relations and Jason Dasilver for such great customer service and your my only reason for going back to this dealership. Your both truly remarkable.Thanks so much!

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

Was very happy with this dealership my experience was overwhelming most of all because I had the best service and sales person her name was Natasha Alexandre and I couldn’t have found a better person to take care of me considerate in every way and her service was top notch thank you and I will definitely be back and let everyone know.

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

Had a great experience buying my Rav4 Prime from John T. He was prompt and responsive. Answered all my questions. Showed me all the special technology features.

I went from a corolla cross le gas model to a rav 4 hybrid le and there is a major difference in the size and road noise. I love the gas mileage in the rav 4 hybrid. The cabin is very quiet in the rav 4 hybrid. I am glad to recommend the rav 4 hybrid over the corolla cross le gas model.

This is my second experience buying a new car from Toyota of Braintree. I couldn't be happier with the professional and personal service. I waited a long time for my new Corolla Cross because of the pandemic and supplly chain issues but it was worth it. Really liked the consistancy of having one salesman. Gerry Gorham was great, knowledgeable, and interested in me and my experience. Would highly recommend Toyota of Braintree.

Drove this '22 Rav4 throughout the US SW for over 3000 miles in 2 weeks without any problems and averaged 30+ mpg. Went through CO, UT, NV, CA, AZ, NM. Pleasant to drive and certainly comfortable enough. I have no complaints at the moment, and it doesn't have the CVT!