Used 2024 Toyota RAV4 Hybrid SUVs for sale near Berkeley, IL

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

I traded in a Corolla hatchback for this RAV4. I love the size inside. I love the screen and it’s pretty comfortable though. I haven’t taken it on a very long trip. My gas mileage has decline since winter has come, but so far the all-wheel-drive is handling the snow

Ricardo S and Gloria P were exceptionally gracious, patient and helpful so I could understand the latest RAV4 lineup, gas versus hybrid, test drives, etc. Subsequent to my visit, they responded promptly to my phone calls and texts. Before stepping inside Victory Midtown, I was skeptical of the sales tactics I would encounter at an inner-city dealership. Instead, I was surprised and delighted to encounter transparency, no pressure, no nonsense, and no hidden fees. I ended up needing to go to an out-of-state dealership to find the unique color combo and options package I was looking for. Nevertheless, I feel compelled to give Ricardo and Gloria the appreciation and review they deserve to expect.

Absolutely wonderful. Only minor gripe is the info in the drivers info screen washes out in any sort of bright light- my 2016 Highlander does bot …

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

I love everything about this car! I had an all electric Leaf for 10 years and was very happy with it, However, there was too much limitation on how far I could go. Now I am free to go any distance and feel good about still lowering the use of fossil fuels. Lots of storage room, Sun/Moon Roof!! Good all around vision. Runs like a dream.

Nick and his team helped us choose and purchase a new car , thanks nick. Will be back

Marc Diaz and Daniel sequera got me a grear del on a brand new toyota rax xñe premium. Love the new sun roof and veey happy

They called promptly and gave me information about the car but unfortunately this car wasn't eligible for a tax credit.

Dropped off my vehicle for service and was notified within the estimated time. Good experience as usual.

Everything worked out great, the service was done on schedule and they kept me informed of the progress throughout.

I found the salesman and the manager to be very helpful. Also, they were very good at communicating and getting everything taken care of in a very orderly and timely fashion. This is a great place to do business they go out of their way to make sure they get what you want taken care of and provide you with what you need Great experience!

Truly a pleasant experience buying my car. Beautiful Facility, shopping inside is a plus during Winter

Darek was great. He made the buying experience quick, easy and actually fun! He also followed up the next day to thank us for choosing Schaumburg Toyota.