New and used 2025 Toyota RAV4 Hybrid for sale near Kettering, MD

Fabulous customer service. Michael Davis is the man to see. He was able to answer all of my questions. He took his time and showed me a variety of vehicles. I was in and out within 2.5 hrs.

It is not a really bad car but not for everyone. You have to live in warm or hot climate - not a cold for sure. You have to primarily drive within the city limits. You should not drive too little or too much. And one more thing: there is something wrong with either gas engine or its mount - sometimes strong vibration and its is often noisy. I will buy gas only car next time.

I want to thank Rick Cypress and Michael Dahn on their what I could say great customer service. As a retired Train-the Trainer from previouly occupation, I felt like they were one of my students. Far and Beyond.

This is my first hybrid but second RAV4. I like it because it is simple with sophistication. Great ride and I'm getting over 40 mpg. The media system was easy to learn and operate and I use android auto with It. I was able to take delivery in less than 2 weeks.

Juan provided excellent service. It is rare to see or find honest sales representatives. He is one among them. On a whole Arlington Toyota seems gives values to customers and try to provide reasonable service. The financial rep is another great candidate. I recommend!

Great styling and performance. Superior handling and acceleration. XLE model doesn’t offer as many conveniences as I had hoped but access through my phone provides the additional features.

Fast, courteous, professional and friendly The advisor Khadijah Mansaray is super customer service master. Very pleasant place. I recommend this place to anyone who cares about his/her car and the way he/ she would like to be treated.

At the dealership (Hendrik Toyota , Merriam, KS) I was tricked to purchase more expansive and worse car that the one I was test driving. I was told that the car I was driving had been already purchased. I am sure that was a lie. Unfortunately I was in a hurry and agreed to buy this one. There is definitely something wrong with the gas engine. Sometimes it heavily vibrates after I turn it on in the morning. I have purchased an extended warranty for 7 more years, so i do not worry much. Who needs that stupid sun roof? Sun shields at the front window are ridiculously small. There is no real door key. Other than all that the car is fine but only for people who do not drive much and are in a warmer climate. Do not even think about it if you leave on North.

Many thanks to Timothy at Koons in Annapolis, MD. His same day response to a late online inquiry abd guidance from start to finish clinched the deal for us!

Mr. Jose Redd is the employee you want to work with. I had the great fortune of helping my niece get her first car. We had been to other dealerships where we first had to get the attention of a salesperson just to see if we could find a car for her. When we walked into Jim Coleman, Mr. Redd immediately walked up to us, and asked if he could help us. His demeanor indicated to me that this was going to be an outstanding experience. Mr. Redd was attentive. He answered every question from our party of four and at the end of the encounter, it felt like we had made a lifelong friend. When we moved over to finance, I expected to be pressured and we were not Mr. Bienvenue was outstanding and the great customer service experience we had started hours early was extended into the contracting process. I have bought four cars before. This was by far THEEEEEEEEE best experience I've ever had in my life. I wish that I was in the market to buy a car (I'm not because my car is three years old) because I would definitely want to broker my deal with Mr. Redd. Outstanding! Personable! Attentive! Excellent! I recommend Mr. Redd without reservation. Thank you for making my niece's first car buying experience one she will never forget.

I bought a used car from this dealership several years ago and have been bringing my vehicle here for service ever since. I have it serviced approximately every six months and when I get it back from the shop, the car runs so much better every time. The person I have been dealing with is Scott Mudd and he is the most pleasant person to work with. I would definitely recommend anyone to this dealership.

Service manager Oscar at Koons Arlington Toyota tried to find a way to save me money by replacing just a rearview mirror cover instead of the whole mirror. I dropped off the car on my way to work and picked it up on my way home after getting a pleasant ride from the Ballston Metro station. Kudos to Oscar and his team!

great experience - thanks to mario the service manager! great job on tire replacement as well as past maintenance and repairs!😁

My experience with this dealership was so great . I had an appointment with Mike Davis I came in to do a trade in with my old vehicle because it so messed up . Mike Davis was very patient & took the time to make sure that I left out there in the perfect vehicle . I highly recommend that if you go to passport in marlow heights please see Mike Davis he will make sure all of your needs are taken care of & he will make sure you leave with a smile on your face . I’m so blessed to be able to have had him as my salesperson because he most definitely took care of me & if i wanted to buy another car I would definitely be seeing him again . Thanks so much Mike I love my 2020 Toyota Camry

Juan Hernandez was an incredibly transparent and helpful salesman. Although I experienced issues with the manager, Gian, on securing a price for my new vehicle, Juan was professional and ensured a quick and efficient purchase. He answered every question clearly and got us a great price. Also had an excellent experience with finance manager Alex Belhadi. He got us in and out of the finance office in about a half hour and didn't pressure us to order any additional packages. Very happy with my new vehicle and cannot recommend Juan and Alex highly enough!

Over 15 year I have bought vehicles before and so far this has been the best experience overall. She is awesome! We highly recommend her

Es un buen dealer para conprar un auto Nuevo la ajente de ventas Mario arevalo es unbuen ajente de venta muy amable sabe muy bien Como tratar los clientes selo rrecomiendo acual quier persona que quiera conprar su auto que con el señor Mario arevalo quedara super sastifecho con Toda su amabilidad y su alludad atodos los clientes estoy muy agradesido con el por Toda su alluda

From beginning to end I have loved my experience. Henry was fabulous in handling my salde. He has a great de.eanor and was very patient. Vincent was superb in how swiftly he had the deal done and was very informative with the options offered. Brandon was super nice in answering my calls in requesting courtesy shuttle and made a point to meet me personally upon my arrival. Everyone else (I did not get their names) were super helpful. What stuck me was how professional the sales staff was and extremely nice, willing to make sure I had my needs met. I have not bought a car in 13 years and have always loathed the process. This experience has changed my mind! Great work Koons Annapolis!

Thank you Jeffrey and Salem for the help today on my new tundra limited very happy

My husband and I had a great experience at the dealership! Valeriy Burchynskyi was incredibly helpful — no pressure at all, just honest advice and real support. He took the time to answer all our questions, explained everything clearly, and made sure we felt comfortable every step of the way. It’s rare to meet a salesperson who truly listens and puts the customer’s needs first — Valeriy is exactly that kind of professional. He even managed to find us the perfect car — a Toyota Corolla Hybrid LE — incredibly fast, even though it wasn’t available in the store at the time. He offered a great deal that we simply couldn’t pass up, and we’re so happy with our purchase. After that, we worked with Shereen Legorretta, the Business Manager, who was just as amazing. Even though this was our first car purchase, and we didn’t expect a great interest rate, Shereen found us the most favorable financing option. She was kind, patient, and truly committed to helping us get the best deal possible. She explained everything clearly and made the process smooth and stress-free. My husband and I left the dealership feeling happy, confident, and honestly just relieved — after a long search for the right car, this experience exceeded our expectations. Huge thanks to both Valeriy and Shereen — you made our first car-buying journey a great one!

I had a pleasant experience with the service received this day from the mechanic who inspected my car and from Junior Villatoro in his extraordinary customer service that he provided me, it was beyond my expectations.

I would like to thank Perma Buschmann for her wonderful services!! Koons Toyota did a excellent job fixing my car. Thanks to the Mercanics and staff. Everyone was very helpful Barbara Perez, Bob, Emily and a lot more. It takes a team! I love what you did for my car.