New and used 2025 Toyota RAV4 Hybrid for sale near University Park, TX

I continue to get my car serviced at Toyota because of the customer service Joel Caspers provides. He's friendly, knowledgeable and helpful. The work is always great. If there is an issue he will make sure its taken care of in a timely manner.

It is not a really bad car but not for everyone. You have to live in warm or hot climate - not a cold for sure. You have to primarily drive within the city limits. You should not drive too little or too much. And one more thing: there is something wrong with either gas engine or its mount - sometimes strong vibration and its is often noisy. I will buy gas only car next time.

I brought a battery purchased a year ago, 2024, that has 84 months of warranty and asked to be tested and if not working assess probation and replaced. Toyota employee asked me to provide proof of purchase. I did not have receipt from a year ago. I asked him to check in his system using car history by VIN. He said each Toyota dealer is different. I did not think the issue was name of the dealer rather the centralised Toyota dealer system dealers use. I mentioned this battery was used just one year with 6 more years to go. He replied he doesn’t care whether purchased a year or many years ago. All they need was proof of purchase. How many people keep receipts for years? If something of big value was purchased, it will be kept as long as needed. Gentleman was not willing to check in Toyotas’ Sysem. I did not appreciate that type of poor customer service. I finally asked him how good/bad my battery was. He told me to take Toyota’s battery to Oreily or Auto Zone and get it checked. Another disappointing comment. Toyota should find constructive solution for its products and parts to its customers. Gentleman should not redirect customer concern to other business like Oreily or Autozone Hopefully, this type of poor customer service will be properly addressed and soon corrected.

This is my first hybrid but second RAV4. I like it because it is simple with sophistication. Great ride and I'm getting over 40 mpg. The media system was easy to learn and operate and I use android auto with It. I was able to take delivery in less than 2 weeks.

I had Robert M as my service representative today and he kept me updated throughout my visit. He worked with me and got the best value for the work that was done. He also pointed out that there were some concerns that I needed to be aware of until my next visit. Robert is an asset to this dealership. I will be back!

Great styling and performance. Superior handling and acceleration. XLE model doesn’t offer as many conveniences as I had hoped but access through my phone provides the additional features.

My service here was amazing the staff was extremely helpful Jasmine Acoff, was very knowledgeable and provided exceptional service!

At the dealership (Hendrik Toyota , Merriam, KS) I was tricked to purchase more expansive and worse car that the one I was test driving. I was told that the car I was driving had been already purchased. I am sure that was a lie. Unfortunately I was in a hurry and agreed to buy this one. There is definitely something wrong with the gas engine. Sometimes it heavily vibrates after I turn it on in the morning. I have purchased an extended warranty for 7 more years, so i do not worry much. Who needs that stupid sun roof? Sun shields at the front window are ridiculously small. There is no real door key. Other than all that the car is fine but only for people who do not drive much and are in a warmer climate. Do not even think about it if you leave on North.

Great service department, Cannon Campbell is always a big help. I always have my toyota serviced at Pat Lobb.

E was an amazing sales person to talk to, he made the process easy and smooth going. I'd recommend him and Toyota to anyone in need of a car, whether you're looking for new or used.

Pat Lobb Toyota of McKinney does excellent service job every time I have maintenance checkups done there.

If you’re looking for a new vehicle, ask for Jesse Esparza to help you out. He helped my husband I out when we were trying to decide on buying a vehicle. We were full of questions and he answered them all and he gave us a lot of information to help us. Jesse is definitely the one to ask for and we will always as for him. Again thanks Jesse

Carlos was very friendly, informative, and helpful! A great Toyota associate! Good experience for me!

Elvin Martinez was the salesman that took care of my business with Toyota of Richardson. He is very nice and helpful with everything that needed to be done. He also speaks perceft Spanish and English. My recommendation goes to him 100%.

Elijah Dominguez and his managers Jay and James are very good at customer service in a caring and honest manner. They helped my wife and I find what we wanted at a price we wanted. We are really thankful.

Great communication, speedy service and service. Toyota informed me of recommended service my truck needed

They make the buying process easy from start to finsh. Roy El Hachi our sales person is great. Since we live Frisco its a haul but its worth every mile. I highly recommend this dealership to anyone in a market for a new or use toyota. Ask for Roy he'll go above and beyond for you.

I purchased a used vehicle from Cowboy Toyota (2018 Infiniti QX60) and had a great experience. The process was seamless and easy. I worked with Chris F. on the vehicle and Richard B. on the financing. I was initially recommended to them by Tommy S. and I'm happy I drove from Austin for this purchase. I'd highly recommend giving them a shot for your next purchase.

I was shopping for a RAV4 on cars.com, and acquired about a car at Cowboy Toyota. Luis Santos replied and was helpful and professional. He knew I was shopping at other dealerships, and he helped me work quickly to get to favorable terms. For whatever reason, most dealerships will not negotiate a final price by email and want you to go through the hassle of coming to their place to negotiate more. Luis Santos and Cowboy Toyota did not do that. He took my emailed offer to his manager, and we wrapped up negotiations quickly so that I knew I was coming to their dealership simply to purchase the car and fill out paperwork. Once there, Luis helped the paperwork go smoothly and had the car clean and ready for me to drive away. Luis Santos and Cowboy Toyota made what's usually an unpleasant process pleasant again. Thank you, Luis!

Minnie (Salesperson) was great to work with. I wish I was able to buy a car from her but I went another route. She is great!!