New and used 2025 Toyota RAV4 Hybrid for sale near Windsor Mill, MD

I bought a used car from this dealership several years ago and have been bringing my vehicle here for service ever since. I have it serviced approximately every six months and when I get it back from the shop, the car runs so much better every time. The person I have been dealing with is Scott Mudd and he is the most pleasant person to work with. I would definitely recommend anyone to this dealership.

It is not a really bad car but not for everyone. You have to live in warm or hot climate - not a cold for sure. You have to primarily drive within the city limits. You should not drive too little or too much. And one more thing: there is something wrong with either gas engine or its mount - sometimes strong vibration and its is often noisy. I will buy gas only car next time.

Did not take long to complete. No hard sell of add ons but what they were expensive and they made it seem like a must have

This is my first hybrid but second RAV4. I like it because it is simple with sophistication. Great ride and I'm getting over 40 mpg. The media system was easy to learn and operate and I use android auto with It. I was able to take delivery in less than 2 weeks.

Great styling and performance. Superior handling and acceleration. XLE model doesn’t offer as many conveniences as I had hoped but access through my phone provides the additional features.

At the dealership (Hendrik Toyota , Merriam, KS) I was tricked to purchase more expansive and worse car that the one I was test driving. I was told that the car I was driving had been already purchased. I am sure that was a lie. Unfortunately I was in a hurry and agreed to buy this one. There is definitely something wrong with the gas engine. Sometimes it heavily vibrates after I turn it on in the morning. I have purchased an extended warranty for 7 more years, so i do not worry much. Who needs that stupid sun roof? Sun shields at the front window are ridiculously small. There is no real door key. Other than all that the car is fine but only for people who do not drive much and are in a warmer climate. Do not even think about it if you leave on North.

I’d never take my 2016 Avalon anywhere but Koons Westminster. From the friendly, accommodating customer service representatives who help set my appointments, to Todd Eckard who communicates with me throughout the service process. Always honest and helpful. Service is also timely and their valet service is extremely helpful. I have nothing but great things to say about Koons Westminster!

We came into this dealership just wanting to try out cars; we ended up buying one. Along the way we met Will Butler, who kept us interested and focused even when I thought my companion was ready to bolt. I don't know what he had, but I'd love to bottle it and sell it. He kept my mobility-challenged sister comfortable and persisted through our issues with insurance. He made it work! The dealership itself is clean and modern and a relaxing vibe - soothing music, clean bathrooms, a massive contrast to another showroom we had seen. Gotta mention Stephanie who was a pro at using her cool gizmo to get through all the mind-numbing paperwork at the end. Did they keep the dealership open past close just to seal the deal? I think they did. And Will even mentioned calling DealDash if we wanted food. It all worked. Great job!

I had a pleasant experience with the service received this day from the mechanic who inspected my car and from Junior Villatoro in his extraordinary customer service that he provided me, it was beyond my expectations.

I had a great experience working with Joanne Virgilio, she was referred to me and couldn’t be any more satisfied with my car buying experience. Make sure you ask for her when your in the market!

Keith was great.. This is my second car with Jerry’s Toyota and I have never had any issues.

6/19/23 - I found the exact car I was looking for on cars.com, and purchased a RAV4 at Jim Coleman Toyota in Bethesda. Everyone at the dealership was professional, no pressure, and respectful. The sales professional in particular, Mr. Luis Cortes, made the experience very easy and enjoyable! He is extremely knowledgeable, kind and helpful. He guided me through the buying process. And he helped me receive a great price on my trade. He made himself available after the sale to pickup a second car key, and gave me advice on future service. Thank you so much! I love my car!

First and foremost, I have no issues with the work performed on my vehicle. Great repairs!! Great customer service!! I am trying to understand the point of making an appointment though. I thought that if you make an appointment that meant that time was carved out for you and your vehicle. Not just showing up and hope to get fitted in for service, which seems like there is no difference. No way should a tire rotation and oil change take more than 3 hours especially if a reservation was made and they know you are scheduled to arrive at that reserved time. Just seems no matter what, my entire day is blown when I bring my vehicle in for service. (5-8 hours) Luckily I?m retired and have my family to pick me up from the dealership. I couldn?t imagine sitting at the dealership all that time. Even then I?m caught in rush hour traffic. I scheduled the appointment as to avoid all of that. If they think that the service will be all day then I?ll reschedule when a more expedient time is available. Anyway, sorry to dump all of that , I really like the work and the customer service, Dan Kurode is very easy to work with. Just get me in and get me out is all I?m wishing for. Thanks

Dave sold us our 2012 Prius and now our 2024. He worked with us to get a safe and efficient vehicle and did it with the help of team members including Robin in service, Will in Financing and Logan who educated and walked us through a dazzling array of safety, comfort and convenience features.

Beneet was excellent. I had a flat tire and she was able to fit me in that morning for a repair. Repair was fast and efficient. Great service. Wonderful place.

Jeremy greeted us as soon as we walked through the door. He was knowledgeable and helpful. Christos made the financing process enjoyable and worked to get us the best rate. This was our third purchase from Koons Toyota Westminster and we will be back.

Mohammed was our service technician and he was excellent! He communicated with me multiple times and answered all of my questions. He is very professional, respectful, and knowledgeable. You are lucky to have him as part of your team.

I recently had my car serviced at Jim Coleman Toyota in Bethesda. Like many people I think, I had not taken my car to a dealer for servicing for quite some time. Instead, I used a smaller private mechanic for services like oil changes and the little things that came up, but had not done much in the way of regular maintenance other than that. Earlier this summer we were going to take the car for a long road trip, and I decided to take my car in for an oil change and a check up to be sure it was safe for a long trip. My service representative, Mark Waters did an excellent job. He explained to me what he felt needed to be done. Essentially it was a 60K mile service, All the fluids were checked and replaced, a new drive belt, checked my tires, new wiper blades, and a number of other regular maintenance things. The car drove great on the trip. The trip included many miles on the highway in the pouring rain. I felt comfortable and safe knowing my car had recently been serviced. Upon my return the air conditioning went out. Mark had the mechanic Kevin Parry inspect it and determined I needed a new compressor. They were able to have the car back for me the next morning. Kevin even fixed a few minor body work adjustments on my front fender and on my driver’s seat electrical controls at no charge. Both times I used them, when I picked up my car it was delight to find that it had also been washed for me. I will certainly continue to use Jim Coleman and won’t hesitate to recommend them to others. Five Stars!

This dealership provided excellent customer service! Larry Patterson assisted me with the purchase, and he was extremely knowledgeable, professional, and helped address all my questions and concerns. Larry was excellent to work with, and he went above and beyond to make sure the car purchase went smoothly.

Amazing experience at the dealership. We are thrilled to have our vehicle. Kevin Garcia was amazing from the first interaction to the keys hand off. Highly recommended!!

It was a very relaxed and no pressure day at DARCARS Silver Spring. Moses was my salesman and I would highly recommend working with him!

Very good dealership. They were professional, honest, fair, and helpful… exactly what you’d expect from a quality, reputable dealership