New and used 2025 Toyota RAV4 Hybrid for sale near Windsor Mill, MD

Kevin W. went far and above any other car salesman to help with a rather unusual circumstance. So understanding and the consummate professional!! I need to have a parade down Main Street for Kevin to show how appreciative I am for his excellence service.

It is not a really bad car but not for everyone. You have to live in warm or hot climate - not a cold for sure. You have to primarily drive within the city limits. You should not drive too little or too much. And one more thing: there is something wrong with either gas engine or its mount - sometimes strong vibration and its is often noisy. I will buy gas only car next time.

Mr. Jose Redd is the employee you want to work with. I had the great fortune of helping my niece get her first car. We had been to other dealerships where we first had to get the attention of a salesperson just to see if we could find a car for her. When we walked into Jim Coleman, Mr. Redd immediately walked up to us, and asked if he could help us. His demeanor indicated to me that this was going to be an outstanding experience. Mr. Redd was attentive. He answered every question from our party of four and at the end of the encounter, it felt like we had made a lifelong friend. When we moved over to finance, I expected to be pressured and we were not Mr. Bienvenue was outstanding and the great customer service experience we had started hours early was extended into the contracting process. I have bought four cars before. This was by far THEEEEEEEEE best experience I've ever had in my life. I wish that I was in the market to buy a car (I'm not because my car is three years old) because I would definitely want to broker my deal with Mr. Redd. Outstanding! Personable! Attentive! Excellent! I recommend Mr. Redd without reservation. Thank you for making my niece's first car buying experience one she will never forget.

This is my first hybrid but second RAV4. I like it because it is simple with sophistication. Great ride and I'm getting over 40 mpg. The media system was easy to learn and operate and I use android auto with It. I was able to take delivery in less than 2 weeks.

Many thanks to Timothy at Koons in Annapolis, MD. His same day response to a late online inquiry abd guidance from start to finish clinched the deal for us!

Great styling and performance. Superior handling and acceleration. XLE model doesn’t offer as many conveniences as I had hoped but access through my phone provides the additional features.

I had a wonderful experience with Mr. Monir. I also work in the sales profession and have been stressed out while looking for the ideal vehicle. However, Mr. Monir helped me narrow down just what I needed and what to search for. He went above and above customer service, making me feel as if I were buying a car from a family member. He is very friendly and humble. Please ask for Mr. Monir and his fantastic sales manager, Mr. Aweis Mohamed, who got me the greatest deal without any back-and-forth hassling and haggling. Mrs. Nancy (Business Manager) also helped me with excellent protection plans for my Camry! So, I don't have to worry about my long commute to work and home. Thank you!!! I much appreciate all of your support and assistance! I will absolutely recommend to others who are looking for a new or used Toyota!

At the dealership (Hendrik Toyota , Merriam, KS) I was tricked to purchase more expansive and worse car that the one I was test driving. I was told that the car I was driving had been already purchased. I am sure that was a lie. Unfortunately I was in a hurry and agreed to buy this one. There is definitely something wrong with the gas engine. Sometimes it heavily vibrates after I turn it on in the morning. I have purchased an extended warranty for 7 more years, so i do not worry much. Who needs that stupid sun roof? Sun shields at the front window are ridiculously small. There is no real door key. Other than all that the car is fine but only for people who do not drive much and are in a warmer climate. Do not even think about it if you leave on North.

Dave sold us our 2012 Prius and now our 2024. He worked with us to get a safe and efficient vehicle and did it with the help of team members including Robin in service, Will in Financing and Logan who educated and walked us through a dazzling array of safety, comfort and convenience features.

I bought a used car from this dealership several years ago and have been bringing my vehicle here for service ever since. I have it serviced approximately every six months and when I get it back from the shop, the car runs so much better every time. The person I have been dealing with is Scott Mudd and he is the most pleasant person to work with. I would definitely recommend anyone to this dealership.

Gracias a Dios mi experiencia fui muy buena el vendedor fue muy atento y me ayudo en todo el proceso y el gestor del crédito muy bien también. Muchas gracias por tu buen trabajo Anas Ahmad y Claudio Doval. Muy buena experiencia me sentí acompañado en todo el proceso por ellos dos 🙏🙏

I recently took a test drive at Ourisman -Edgewood. The salesman I dealt with was Gordy. He made the experience most pleasant. He was very helpful and informative, he noted my specific requests, and has kept in touch with new inventory and pre owned arrivals that may be of interest. Thank you- Best regards- Debbie

Fast, courteous, professional and friendly The advisor Khadijah Mansaray is super customer service master. Very pleasant place. I recommend this place to anyone who cares about his/her car and the way he/ she would like to be treated.

Customer service was excellent. My request was timely done. The call back repair was also completed. At my request to take care of my business as time was against me, a vehicle was provided to take care me.

First and foremost, I have no issues with the work performed on my vehicle. Great repairs!! Great customer service!! I am trying to understand the point of making an appointment though. I thought that if you make an appointment that meant that time was carved out for you and your vehicle. Not just showing up and hope to get fitted in for service, which seems like there is no difference. No way should a tire rotation and oil change take more than 3 hours especially if a reservation was made and they know you are scheduled to arrive at that reserved time. Just seems no matter what, my entire day is blown when I bring my vehicle in for service. (5-8 hours) Luckily I?m retired and have my family to pick me up from the dealership. I couldn?t imagine sitting at the dealership all that time. Even then I?m caught in rush hour traffic. I scheduled the appointment as to avoid all of that. If they think that the service will be all day then I?ll reschedule when a more expedient time is available. Anyway, sorry to dump all of that , I really like the work and the customer service, Dan Kurode is very easy to work with. Just get me in and get me out is all I?m wishing for. Thanks

Lee Ray, Angelo Rodriguez and Michael Hernandez at Darcars Toyota of Baltimore customers service was exceptional today The environment was welcome and those guys assisted me to ensure I got the best deal. Thumps up

Very friendly atmosphere. Good customer service. Mike was an excellent sales rep. Made me feel comfortable! Would recommend to everyone. Great customer service! I would definitely buy from them again!

The person that helped me was Carroll. He was very attentive and made the process so much easier!! Thank you guys for a great experience!!!

Did not take long to complete. No hard sell of add ons but what they were expensive and they made it seem like a must have

The dealership makes buying a used vehicle easy. I was able to complete my transaction on-line. Once the purchase agreement was complete, Sheehy held my car until I could pick it up a few days later. The sales and finance staff (Ony and Yousef) were friendly, gave me a virtual tour of the vehicle I was considering, made sure I was able to use the financing I found preferable, and treated me equitably. The general manager (Chris) was a consummate professional and it's obvious he cares about his staff and his customers. The dealership is clean, easy to get to off the highway, and has a cafe with real food and espresso drinks (not just vending machines) - which is a perk if you're waiting for your vehicle. Shawn made sure my time at the dealership picking up my vehicle was without hassle.

They were quick and efficient when I got my oil change. They also will provide complimentary ride back home if you don’t like to wait

Excellent customer service from David Jacobs. Followed him from Annapolis Toyota. Great atmosphere and great coffee

I had a pleasant experience with the service received this day from the mechanic who inspected my car and from Junior Villatoro in his extraordinary customer service that he provided me, it was beyond my expectations.

Amazing experience at the dealership. We are thrilled to have our vehicle. Kevin Garcia was amazing from the first interaction to the keys hand off. Highly recommended!!