New and used 2025 Toyota Sequoia for sale near University Park, MD

The dealership makes buying a used vehicle easy. I was able to complete my transaction on-line. Once the purchase agreement was complete, Sheehy held my car until I could pick it up a few days later. The sales and finance staff (Ony and Yousef) were friendly, gave me a virtual tour of the vehicle I was considering, made sure I was able to use the financing I found preferable, and treated me equitably. The general manager (Chris) was a consummate professional and it's obvious he cares about his staff and his customers. The dealership is clean, easy to get to off the highway, and has a cafe with real food and espresso drinks (not just vending machines) - which is a perk if you're waiting for your vehicle. Shawn made sure my time at the dealership picking up my vehicle was without hassle.

I came to Koons Toyota for an emergency. On the way home from the beach, my corolla started making very loud noises with every rotation of my tires. I was nervous, too nervous to drive 50 miles home, especially on 50 and 495. Matt was reassuring and patience. He said they closed in 20 minutes but they'd look at the car first thing in the morning. And that I'd have a rental to go home in. Just before 8 am the next morning he called. Told me what was wrong and that he'd personally test drive to ensure things were okay. Picked up my care before noon. And because I paid online returning the rental was super easy. Plus Matt gave his cell just in case. Terrific customer service from beginning to end. Matt was what made it easy. This is definitely worth the drive for my maintenance.

My service consulor,Steven is very friendly and professional. He set up schedule for me easiely and my service completed on time. He also very patiently answered the all question I had. I am very satisfied with his service.

As in the past, Scott provided very good service in answering my questions and in making my recent visit quick and complete .I have always found him to be very courteous and knowledgeable and I believe that he is clearly a benefit to your business.

Very good service , very good attention! Very happy with the person that make the appointments, he is very nice person, he explained everything with courteous. I am so happy with the attention.

Matt, my service agent was attentive, pleasant and efficient. At checkout he immediately pulled my paperwork and walked me to my car. I enjoyed the experience.

Matt was my service advisor. Took the car right in upon my arrival, kept me updated, and briefed me on the work completed. Definitely a pleasant and professional experience. (Aug 25)

Thank you Jeffrey for the help you gave us and for helping me with my new grand highlander xle

I dealt with Ali he gave me one of the best quote in the nation! He was so great and professional. Unfortunately, I made the mistake of getting my own financing first and then picking out the car I wanted. I wanted a 2022 Highlander but I couldnt get more money for it from my credit union unless I cancelled the loan I already had and re-applied for a higher loan. I couldnt stomach risking being left with no loan.

Really like the staff, and the manager. Especially SooAh was very friendly and easy to work with. He was very professional and walk me through every step with all the details my car needed. I greatly appreciate their honestly about why the Audio and Connectivity wasn’t working and it has to do with one of the service they’ve instituted after purchased.and I will recommend them to friends and family and I will always trust them with the service for many more years to come. Thank you all.

Derrick was patient and calm and very knowledgeable. I ended up with a good deal on my 2021 RAV4 and am happy. Thank you!

I want to thank Rick Cypress and Michael Dahn on their what I could say great customer service. As a retired Train-the Trainer from previouly occupation, I felt like they were one of my students. Far and Beyond.

Maintenance check- oil change and filter, tire rotation, and multi-point inspection. Service was excellent. Would use again for my car and would recommend to my family and friends.

My purchase experience in 2024 was outstanding and my visits for scheduled service to date have been outstanding in all aspects. My service advisor is Ms. Wendy Perdue and I am extremely happy with the service and attention to detail that she has provided me on my service visits.

They were quick and efficient when I got my oil change. They also will provide complimentary ride back home if you don’t like to wait

It was great and very professional service. Everything was perfect as I expected. Thank you!

So far a very Professional and great experience to date with Koons Ford of Falls Church. Ask for Pablo! Edi. Amazing experience. We had a different situation where we needed to trade our car in for a new vehicle! From test driving to intent of having Ford Active Version, it was a memorable ride back home with an explorer Platinum!! Mr. Dean at Finance helped us understanding everything in order where we felt connected and here we are. Thank you Pablo! Thank you Eddi , & Thsnk you Mr. Dean!!!

Excellent customer service from David Jacobs. Followed him from Annapolis Toyota. Great atmosphere and great coffee

Sheehy provided a pleasant purchasing experience with no surprises. Fair deal and good transparency throughout.

I had a pleasant experience with the service received this day from the mechanic who inspected my car and from Junior Villatoro in his extraordinary customer service that he provided me, it was beyond my expectations.