New and used 2025 Toyota Sienna minivans for sale near Chillum, MD

Excellent Customer Service and very friendly staff. I was provided a rental to get back to office and back to dealership when vehicle was ready.

Great mileage n planning on Toyota long term reliability. Plenty of power, even for light towing. Very spacious inside. AWD with electric motor is clever n works well. Suspension is great (rough roads feel smooth). But some negatives. We have LE n jumping to next trim levels is expensive unlike Kia. Folding seats are not nearly as smooth as with Chrysler. Also, our old Chrysler van drives like a smooth car but Sienna steers more like a van/truck...not bad per se, but different.

Christian Lobo in the service department he is great very knowledgeable and ready to help with any issues

Devin went the extra mile to help get us out as quick as possible. We got what we needed in a reasonable time.

I came to Koons Toyota for an emergency. On the way home from the beach, my corolla started making very loud noises with every rotation of my tires. I was nervous, too nervous to drive 50 miles home, especially on 50 and 495. Matt was reassuring and patience. He said they closed in 20 minutes but they'd look at the car first thing in the morning. And that I'd have a rental to go home in. Just before 8 am the next morning he called. Told me what was wrong and that he'd personally test drive to ensure things were okay. Picked up my care before noon. And because I paid online returning the rental was super easy. Plus Matt gave his cell just in case. Terrific customer service from beginning to end. Matt was what made it easy. This is definitely worth the drive for my maintenance.

It was a pleasure working with Jeffrey, he showed me the vehicle after it came in to the dealership and was very friendly

Oscar was amazing, wonderful customer experience, job well done, definitely coming back to Koons because of the great experience

They have kept my Toyota Tundra running for 477,000 miles. Need I say more?

As in the past, Scott provided very good service in answering my questions and in making my recent visit quick and complete .I have always found him to be very courteous and knowledgeable and I believe that he is clearly a benefit to your business.

Brittany Alexander fabulous service advisor! Reliable honest and cares about her clients! 🎉🎉🎉🎉🎉👍👍👍👍 highly recommend! 👍 period!!

Derrick was patient and calm and very knowledgeable. I ended up with a good deal on my 2021 RAV4 and am happy. Thank you!

Curtis Womack was professional and patient. Clearly stated the maintenance objective and encouraged discounts when applicable.

Lauren Leonard is a rockstar! Had a frustrating experience with Toyotas national call in center for scheduling but was fortunately transferred to Lauren and she changed my whole experience from frustrating to fantastic! It was apparent how much she cared about giving me GREAT service from the second we began our interaction. She got me scheduled, serviced my RAV4 with professionalism and got me in and out with great efficiency. Loved my Toyota service experience all because of Lauren! You can see how much she cares in her job. Thank you Lauren!!

Lauren Lenard was very knowledgeable , friendly , and efficient. She explained and answered all questions I had.

6/19/23 - I found the exact car I was looking for on cars.com, and purchased a RAV4 at Jim Coleman Toyota in Bethesda. Everyone at the dealership was professional, no pressure, and respectful. The sales professional in particular, Mr. Luis Cortes, made the experience very easy and enjoyable! He is extremely knowledgeable, kind and helpful. He guided me through the buying process. And he helped me receive a great price on my trade. He made himself available after the sale to pickup a second car key, and gave me advice on future service. Thank you so much! I love my car!

Matt, my service agent was attentive, pleasant and efficient. At checkout he immediately pulled my paperwork and walked me to my car. I enjoyed the experience.

Fast, courteous, professional and friendly The advisor Khadijah Mansaray is super customer service master. Very pleasant place. I recommend this place to anyone who cares about his/her car and the way he/ she would like to be treated.

Matt was my service advisor. Took the car right in upon my arrival, kept me updated, and briefed me on the work completed. Definitely a pleasant and professional experience. (Aug 25)