New and used 2025 Toyota Tacoma SR5 trucks for sale near Lucas, TX

I continue to get my car serviced at Toyota because of the customer service Joel Caspers provides. He's friendly, knowledgeable and helpful. The work is always great. If there is an issue he will make sure its taken care of in a timely manner.

I brought a battery purchased a year ago, 2024, that has 84 months of warranty and asked to be tested and if not working assess probation and replaced. Toyota employee asked me to provide proof of purchase. I did not have receipt from a year ago. I asked him to check in his system using car history by VIN. He said each Toyota dealer is different. I did not think the issue was name of the dealer rather the centralised Toyota dealer system dealers use. I mentioned this battery was used just one year with 6 more years to go. He replied he doesn’t care whether purchased a year or many years ago. All they need was proof of purchase. How many people keep receipts for years? If something of big value was purchased, it will be kept as long as needed. Gentleman was not willing to check in Toyotas’ Sysem. I did not appreciate that type of poor customer service. I finally asked him how good/bad my battery was. He told me to take Toyota’s battery to Oreily or Auto Zone and get it checked. Another disappointing comment. Toyota should find constructive solution for its products and parts to its customers. Gentleman should not redirect customer concern to other business like Oreily or Autozone Hopefully, this type of poor customer service will be properly addressed and soon corrected.

They make the buying process easy from start to finsh. Roy El Hachi our sales person is great. Since we live Frisco its a haul but its worth every mile. I highly recommend this dealership to anyone in a market for a new or use toyota. Ask for Roy he'll go above and beyond for you.

I had Robert M as my service representative today and he kept me updated throughout my visit. He worked with me and got the best value for the work that was done. He also pointed out that there were some concerns that I needed to be aware of until my next visit. Robert is an asset to this dealership. I will be back!

Great service department, Cannon Campbell is always a big help. I always have my toyota serviced at Pat Lobb.

Shout out to Jeff at Longo...very knowledgeable about Toyota and vehicles in general! He spent a couple hours showing me several cars and explaining all the great features of each. Thank you Jeff for everything!!! If you want someone that will listen and that knows his stuff, he’s your guy.

E was an amazing sales person to talk to, he made the process easy and smooth going. I'd recommend him and Toyota to anyone in need of a car, whether you're looking for new or used.

Always get good service and professional treatment from the team at Rockwall Toyota. I recommend them.

If you’re looking for a new vehicle, ask for Jesse Esparza to help you out. He helped my husband I out when we were trying to decide on buying a vehicle. We were full of questions and he answered them all and he gave us a lot of information to help us. Jesse is definitely the one to ask for and we will always as for him. Again thanks Jesse

The battery in my car died. Hsd to get it towed and the good thing is Toyota of Rockwall provided a number to Todd's Towing and their customer service is great, too purchased it used with the original battery. The curtesory van driver picked me up and he was so sweet, kind and attentive. When I mentioned music, he turned on the radio. My wait wasn't long at all because I had the vehicle dropped off the night before. Micky assisted with checking me in and explained the warranty on my battery. I could go many places but Toyota of Rockwall knows how to take care of my vehicle and keep my car running at its best. I believe that new battery gave my gave my vehicle a lot more take-off power and I thought it was quick before. Thank you Toyota of Rockwall for taking care of me by taking care of my car.

Pat Lobb Toyota of McKinney does excellent service job every time I have maintenance checkups done there.

The Service Department did a great job during my last visit; oil change, tire rotation, and installed specialty tint to my back windows. I was updated throughout my visit and was sent additional services, cabin air filter, that needed to be replaced. I will continue to bring my vehicle here for all my services.

Elvin Martinez was the salesman that took care of my business with Toyota of Richardson. He is very nice and helpful with everything that needed to be done. He also speaks perceft Spanish and English. My recommendation goes to him 100%.

Minnie (Salesperson) was great to work with. I wish I was able to buy a car from her but I went another route. She is great!!

I’m looking and have been for a while. I have found most car sells men don’t care what they say to sell a car. I was pleasantly impressed with a young man by the name of Luke Fox when showed me the cars and all that entails. When I make my final I hope I can buy it from Mr Fox. Thank you Luke

We just bought our 3rd car from Toyota of Richardson. Lonnie helped us first time and we kept going back to him. He genuinely help us in buying a car. He will get you best deal there. Along with Lonnie his manager Patrick always been very helpful. They value their customer and i am very grateful that Lonnie is my sales person. He worked so hard and very humble and happy individual and make transaction very smooth. I am permanent customer now Thank you Toyota of Richardson A+++++ 5/5 for sure. #bestcustometservice#Deals#bestsales#Lonnie.