New and used 2025 Toyota Tacoma trucks for sale near Eggertsville, NY

Mike Uschold always does what he can to make car-buying a smooth, enjoyable process!

Thank you Jessie and team from west Herr Toyota Williamsville , had a great experience and always a great customer service!

Staff nice and courteous. I had no issues. I was early for my appointment and they allowed me to leave my vehicle even though I didn't think I would be back prior to closing.

Had a great experience at West Herr Toyota. Staff is friendly, knowledgeable and worked hard to get my vehicle.

Robin is the best service advisor ever!! So helpful and trustworthy and kind. Goes above and beyond!! 10/10

I bring my truck there for service and have dealt directly with Jake Ernst for years now. He always takes great care of us, gives us advice and explains what we really need. I would not hesitate to recommend him and the dealership.

I had an excellent experience at Basil Toyota with my sales consultant, Nate B. He made me feel extremely comfortable, answered all of my questions, and took care of everything. I would highly recommend.

Super neat installation of a 2024 RAV4 tow hitch. Always a great service experience here!

Honest Review of My Car Purchase Experience - This review is a mix of highs and lows. Let’s start with the positives: Pros: Jim in Service was outstanding—informative, helpful, and someone I truly trust. My current car is waiting on a back-ordered part, and because of my confidence in Jim, I felt comfortable making the decision to buy a new car and eventually pass mine down to my daughter. The negotiation process was smooth. Mick and Nate were super helpful and efficient, making the purchase experience pleasant. Cons: Brandon, the warranty guy, was condescending and disrespectful. When I declined the warranty based on Consumer Reports reliability studies, he suggested I wouldn’t be in this position if I had purchased a warranty on my other car (which wasn’t true) and went so far as to call my decision "foolish." After spending over $30,000, that kind of treatment left a sour taste. Picking up the car was disappointing. Even though it was a certified gold vehicle, I drove off with an empty gas tank and the gas light on. Thankfully, Nate met me at a Speedway to fill it up, but it took away from the excitement of the moment. Cleanliness issues. Since taking the car home, I’ve found spider nests in the hatch molding and dog hair on the back seat upholstery—definitely not what I’d expect from a certified vehicle. Final Thoughts: I love the car, and 99% of the staff treated me well, but there were some frustrating and deflating moments in the process. The dealership does a lot right, but addressing these issues would make the experience much better.

Cole was wonderful. Got a very good price and a great car. Thank you for everything.

These guys were awesome to work with! I live 3 hours away and they made the transaction as easy as possible. Had the deal done before I drove there. Nice dealership and super nice people! Helpful! See Josh for your needs! He was awesome!

Excellent service, Brandon McCabe was very kind and attentive at all times, he exceeded our expectations, I have already recommended him to family and friends...thank you very much Brandon McCabe

Cailin, the service writer is super. Pleasant and courteous. West Herr needs to be more clear on its warranty time and mileage parameters. Could be a little quicker. Took almost an hour and a half for oil and filter change and tire rotation. Yes, I did have an appointment. Thank you Cailin!

Very pleasant each step was crossed with out hesitation she knows her stuff and works with you

We’ve been going to West Herr for the last 15 years and I’ve bought several cars during that time. Always very friendly easy to deal with and I always deal with cord. He he’s friendly he’s knowledgeable and he knows how to close a deal.

We saw the vehicle we wanted online & were pleasantly surprised at how simple the buying process was! Jason Palmer was our salesman he was honest & focused on us.

Leon H. is absolutely a great salesman, as we have bought 6 cars from.. He is always treated us very well and we wouldn't go to any other dealership or saleman...