Toyota for Sale in Danville, KY

Bought my Avalon there and drove 18 miles for service for four years. Last visit was pitiful. Took car in for bakes, tires and wipers. They put on the wrong wipers requiring a return visit and more money. Then car was vibrating requiring a second return visit. Was told they put on the WRONG weights to balance the new tires. Worse, I called Service Manager and got NO call back. Sent an e-mail and again NO reply. That is no way to treat a customer who spent many thousands of dollars there. Cost me a lot of time and money!!!

I will send anyone i know interested in cars here! Everyone I worked with was all spectacular!! Nice, easy to work with, and helpful!! :)

Had an awesome experience at Toyota on Nicholasville. I worked with Ron and Jacob specifically, and these two were absolutely great. I had called ahead of time to let them know the vehicle I was interested in seeing, and they were at the door waiting for me when I arrived. They provided me a ton of information on the car and never made me feel pressured to buy, which I really appreciated. When it came time to negotiate price, I voiced my concerns and where I would like to get the on-the-road cost, and I felt they were more than fair in getting me to a number that made me feel comfortable. Wonderful overall experience! Ron and Jacob were EXCELLENT.

Love this dealership. Bought my car in 2010. Love my Yaris. Recalls are quickly taken care of. I didn't know I had a recall till the Service Rep told me. I had gotten an oil change and was advised at that time. I live in Georgetown, but don't mind the drive when I KNOW my car is cared for properly. All the folks working at this dealership are kind, and enjoy a sense of humor. The service Rep who take care of me on 2/19/18 was especially kind. I even received free girl scout cookies and free cold water.

Jarred was the person I worked with the longest. He was very friendly, courteous, helpful and professional. He worked hard to try to get me the best deal that stayed within my budget. He and JP stayed almost an hour past closing, because of an issue with my insurance, to get the deal through. Jarred personally. delivered the car to my home the next day and has followed up a couple of times since then to make sure everything was working okay and to see how I liked the car. He seemed very genuine and sincere unlike other sales people I've dealt with in the past. JP and Chelsy were also very professional, courteous and helpful. However, I spent very little time with them Jarred and JP gave me lots of advice related to the vehicle as well as financial advice for the future. All in all, I am very satisfied with the great service I experienced. The car drives like a dream too. I will definitely refer family and friends if I learn they are in the market for a new vehicle.

precise and informative. went beyond other dealership services to ensure that all recalls were installed. management was helpful and reception friendly. will be using the facility full time in the future.

Good sales experience. Majority of negotiations were done via phone. Did not pressure me to come in order to negotiate. Everything was agreed to over the phone. Turned out as planned. Sale was honest and to the point. The only time I was at the dealership was to pick up the car. To close the deal took around 30 min. which wasn't to bad.

Lincoln is a great dealer to work with because you can tell he loves his job and is truly dedicated to finding you the right car. I traded in my car and I think it took less than an hour. Best, easiest, quickest car-buying experience ever. Thanks, Lincoln!

Outstanding buying experience. I was interested in an minivan or a SUV, and wanted to shop several brands. Going to Gates dealerships in Richmond, KY is the ideal way to shop for a car with a Honda, Toyota, Hyundai and Nissan dealership all within a stone's throw. Monica Reed Feigel from Gates Honda was able to take me to the Toyota dealership as well as the Honda dealership and patiently worked with me over several visits until I made my decision. I settled on the 2019 Odyssey, which is an outstanding vehicle that is competitively priced, but far outweighs its competitors for fit and finish. Brian McMahan in finance guided me through the car buying process expertly with integrity and transparency. Great people, great vehicle, great price.

I won't lie, I had a bit of a rough start with Gates Honda, as there was a typo on the website that through things into a bit of a disarray and the sales manager was a bit rude about it, but after concluding my initial call to express interest in purchasing a vehicle, he called back and apologized, and the GM himself made it right. We came in to purchase the vehicle, and the GM, Lance, was very personable and friendly. They made us a great deal. We worked with Kimberly primarily. They took the car through service and cleaned it up and even topped off the gas tank. Unfortunately, when I arrived home, I realized the key wasn't physically turning the lock in the door (it was a used vehicle and the lock pin seems to have been disconnected internally in the door). I called and spoke to Ra'Shaun who sent someone down to pickup the vehicle and take it to service and fix it and bring it back. That was very convenient for me, as I couldn't afford to take time off of work, and we live a decent piece away from the dealership. While driving the loaner vehicle, I realized my vehicle was missing a very important part... the center console cup holder. Hey, that is very important. ;) I called back to inquire about where to purchase these and talked to Kimberly who said it should have been there but as the car was used, it likely had been missing. She referred me to Justin in Parts. Justin was awesome. He offered to order them and was going to cut me a great price, but I'd have to pick them up as they don't ship out from the dealership. Once again, living a decent amount away from the dealership, I started to decline, then Justin told me to grab the ones from the loaner and he'd replace the ones in it instead. That was so helpful, as I'd already been scouring the internet in search of replacement cup holders, and unless ordering from Honda, they seem to be scarce out there. My car has been a great purchase and it is in fantastic condition and drives wonderfully. I have no doubt that it will last me well for years to come. I appreciate Gates Honda's commitment to sales and service and their every effort to make things right. I look forward to working with them again in the future.

My experience was excellent. The salesman Greg Fath really took the time and effort to help us pick out what we wanted . We chose Sonata Sport and very happy with our choice . Had great conversation with him . Drive to Gates Hyundai in Richmond

Great sales staff. I didn???t purchase a car from them on my first visit but they will be the first place I go when I am ready.

My experience has been very consistent with the service department. They keep appointments, work quickly, and resolve the problem. The prices seem to be fair and they do a lot for free.

Ive had the pleasure of working with Kimberly Wesley the last couple of days. She is knowledgable, friendly, very aware of the Honda brand and has vast knowledge of their cars and their individual features. She is definitely not over bearing and will just work at your pace, your budget, your timeline, whatever you need. Highly recommend her services!!!

Has a really great team and willing to work with anyone these guys make you feel welcomed and they are so professional get there now

I found my perfect car here- she was playing peek-a-boo on cargurus.com hiding at the Gates Honda in Richmond! The price was the best I had seen, after 4 long weeks of diligent searching with specifics and filters, for the year and mileage of vehicle. It was luck I happened to run across the posting shortly after GH posted it through carguru, but it was fate that brought me and my silver beauty together! Gates Honda had the cleanest/best detailed inventory I had the opportunity to look at (they made the Toyota dealers look lazy lol). David Johnson assisted me with the buying process and was attentive and vigilant in speeding the process of acquiring this vehicle to its most efficient and completed time possible which insured no cutting corners on service, cleanliness, and pre-pickup requests. One thing I would suggest is educating oneself on the "lines of the vehicle desired" to enable the ability of being perceptive to possible past wrecks even when the carfax says "no accident history". If you already know how to do this assessment- please teach someone who does not know and keep the world of cars as honest and straightforward as possible! Good luck in your search for transportation! Thank you David Johnson and Gates Honda in Richmond kentucky!

Hello I would just like to say that Rick Asher is one of the best if not THE best car dealer I???ve ever talked to he helped me through the process and everything so thank you rick for the great service!!!!

This is a great dealership. Second vehicle we have purchased and they are always very informative and actually quite fast. Will certainly continue to support !

I have purchased lots of cars and the experience with Kimberly, Alan and all the folks at Gates was exceptional. We were treated with respect and politly. I purchased a new Ridgeline on Memorial day weekend and didn’t even have to wear my uniform to get a great deal!! Good thing too. Last time i wore it was 40 yrs ago

I was very happy with the easy, smooth car buying process! It was a stress free process and you don’t necessarily get that from many car dealerships. I would recommend this car dealership 100%.