This is the third time I personally have purchased a vehicle from Palmiero. And they NEVER disappoint. My customer service in sales with Michelle Carter excelled beyond expectation and professionalism! She was very attentive, informative and answered any question I had whether it was by email, text or call. My trade was A smooth easy transaction along with the purchase of my new 2016 tacoma! And I???ve never been happier! The truck was freshly detailed along with a full tank of gas upon pick up. Thank you all so much at Palmiero Toyota and special thanks to Michelle Carter again for this opportunity in owning a newer tacoma. I???m happy to say I???m a lifelong customer!
Very courteous sales staff, not pushy. Listened to my needs & made suggestions. Extremely generous in the time allowed to test drive/ask questions & was honest in answers. She was very knowledgable on vehicle. Easy access by phone/text to rep. No real haggering on price, they respected my offer. Great service & extended warranty provided. Paperwork simple. I will be back.
We had to go out of town for excellence for Toyota!!
by TnM from DealerRater.com
September 3, 2018
Excellent experience buying our new vehicle from Palmiero. This was our 1st Toyota and we went out of town (secondary to not a very good experience in out home town Toyota). Our salesman, Lance, went above and beyond expectations for us. Sean, the financial specialist, was great to work with and between both of them, made buying our 1st Toyota a great experience!!!
My husband and I were thinking about buying a larger suv (than what we had) and after researching the Consumer Reports new car issue we decided to look at the Highlander. We had never bought a Toyota before so just stopped at Palmiero's to see what they looked like and we found the exact color combination we wanted. We talked to Lance Hollabaugh and he was very helpful with all our questions. He even let us drive the suv home to make sure it would fit in our garage! We just did a road trip in it to Fort Wayne, Ind. and it rides so nice and it is so quiet! We love it so far - especially all the extra safety features. The blind side lights and the auto dimmers are wonderful. We would definately recommend the highlander to anyone looking for an suv with the 3rd row of seats and great safety features if you are traveling with little people!
My husband and I stopped down one evening at almost closing time to look at a few cars. We had been leasing a Camry and the lease was almost up. We were greeted by John Snedeker. He gave us a lot of information and didn't rush off even though it was at the end of his day. He checked on some prices over the next few weeks. He helped us with our Camry and we were able to turn it in and lease a 2018 Rav4. I am very happy with our new leased vehicle. Thank you !
I recently bought a Tacoma from Palmiero through Lance Hollabaugh. I considered both new and used, but settled on a 2017 loaner just off service. Lance helped with the decision and I couldn't be more pleased. Lance did a terrific job; we have used his services before and will again. Matthew "Pete" Wright
Excellent customer service - No pressure salesmanship This is the first New vehicle we have ever owned - I came out to look at used truck and found that it didn't meet my expectations - and because of the salesmen's personality and honesty he showed me the benefits of purchasing a new truck.
The employees at Humes of Waterford are all great. My most recent experience with them was through the body shop. Not only did they do a great job replacing my bumper, but they also returned my truck spotless inside and out. Great service!
I have been dealing with Bianchi Honda for over 40 years. I have just purchased my 6th Honda and it was like all of the other times. Effortless and no drama. I have bought my second Odessey from Daniel Milhisler and it is always a pleasure to do business with hihm. Always professional and he knows his product. Dan is always available to answer any questions I might have about how to use some of the gadgets on the vehicle. He is available for this anytime in the life cycle of the van. Over the many years of dealing with Bianchi I have dealt with most of the different departments. From Sales to Service you can tell that Jason has instilled his customer care attitude throughout his organization. I have had many dealings with the service department over the years and Phil Pinyok has done a great job taking care of Bianchi customers service needs. I have never left Bianchi's not feeling satisfied that my needs were met. The quality of the Honda vehicles matched with the honest customer appreciation shown by the entire staff make it the reason that I don't go elsewhere for my transportation needs. To Jason and the entire Bianchi staff: "Keep up the good work and thank you".
Very happy with our experience. Chris and Johnny made the time spent there enjoyable and felt no pressure to hurry up and buy. Got us what we needed. Great truck at a fair price.
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