Toyota for Sale in Sterling Heights, MI

Not only did we buy our Forester here, but we found the best mechanic in Michigan. Kirk Walsh if phenominal....knows his way around ANYTHING Subaru!!!! He deserves more money and more vacation time and maybe even his own assistant to do the scut work.

Mike and Steve are great! Explained services and made it easy take care of vehicle. I won't go anywhere else.

Good Afternoon. I wanted to send a shout out about my Service Adviser Mary Ann McGee. I've been working with Mary Ann for some time and with several different Toyota vehicles. Her communication skills with customers is excellent; she greets me by name, always inquires about how my day is going, asks what concerns I have about my vehicle, inquires if there are any other questions, then reviews the reported problems with me. I feel listened to, respected, and valued as a customer. She invites me to enjoy coffee and relax if I'm waiting, keeps in touch with me about the progress of work, and lets me know my vehicle is ready. I try to remember to ask if I can get my car washed but she has already taken care of that.. My automotive needs have changed over time and Suburban Toyota not only exceeds them but anticipates my questions. My shopping for Sales and Service is simple now: I identify the New Car Salesperson I want to work with, ask for Mary Ann as my Service Adviser, then ask for their recommendations. I trust them enough to identify a car, suggest options, and recommend the color! Yes, they'r that good!! MESSAGE TO TOYOTA CORPORATE AND SUBURBAN TOYOTA UPPER MANAGEMENT-Your staff mean more to me than my vehicles. I can always get another/other cars, but I can't easily find outstanding people!

I used the service department to make two separate repairs on a Jeep at different times.. Josh Kohn advised on both repairs and both repairs were completed as promised. No issues months later. Solid quality workmanship. I also have dealt with Joe Thomas in sales on a used car transaction. Joe was extremely helpful throughout the transaction. I strongly recommend this dealer for Sales & Service.

David did everything he could to ensure my experience was as smooth as possible, including driving over to another dealer to help return my old vehicle

Vehicle was given an oil change, tire rotation and inspection. All done in a timely fashion. In and out in no time. Explained minor issues that were found upon inspection.

The lease on my 2015 C-Max ended and I needed to lease another vehicle. Unfortunately, Ford has discontinued the C-Max, which I loved, so I selected an Escape. Love the care and the dealership and sales person were outstanding. I had been using the dealership for service on the C-Max because it's less than a mile from where I work. They have been excellent as s service option so I figured I should buy my next vehicle from them. Everything worked out perfectly.

Everything was as I requested don and James were knowledgable about the vehicle and some upgrades I want to do they have us tour of the service department and we are going to use you for all of our service needs.

First time buying a Toyota. Don was very helpful finding just what l wanted. He explained just what paperwork I needed to pick up my car. On delivery Don went over everything and helped set up the car with my phone. I definitely would use Don again.

I have been researching Prius for few weeks. I found Suburban Toyota to have a very good selection of the car I was looking for at competitive prices.

Don Yu, James Gerrard, Ryan Prince, and Lance were amazing people who helped me get out of the terrible car I was in. I've always wanted a Toyota SUV and you guys really helped me out when no one would approve me! They truly went above and beyond to get me the most reasonable price they could and were upfront with me about everything!! THANK YOU SO MUCH! Will definitely recommend you to everyone I know!

I expected to be just another sale. As the process went on Kelvin Toma repeatedly went out of his way to show me that I was making the right choice for my situation. I couldn???t believe how great his reaction time was to all my common irritating questions. He didnt rush the process, he educated me on everything I needed to be aware of. Buying a car is important and should be as fun as Kelvin made it. I hope all customers have the same experience I had when buying a car.

Don Yu and James Gerrard worked hard to get our business -- beating the lowest price we had gotten elsewhere. Both Don and James were personable, patient, and attentive to our needs, making our buying experience not only economical but a real pleasure!

This is the third car in a row that I got from this dealership. James, the sales manager, was extremely helpful in each and every transaction. He is very kind and open. Don, the sales representative, was just great. He is very respectful, worked so hard to get me the best deal, always follows up with me, and made sure that I was completely satisfied. I have been leasing cars since i started in my industry in 1982, and I have never gotten the same manufacturer of a vehicle twice in a row, let alone gone to the same dealership twice in a row. So since this is my third straight time here, I think that says a ton about James and Don. I strongly recommend both of them. You will be so happy to work with them!!!!!!

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

I test drove an Infiniti Q60 I was incredible but what set them apart was how friendly William was and how great he was in taking care of us. He was very charming and funny and he was great. We ended up moving in a different direction but the quality of service was exceptional.

The staff at suburban are all professionals. Jeffrey cawood manager is truly a asset to the team there. My salesman dean is the best. He works with you to get into a car that fits your needs. From the phone operator kay, to all the staff in service they make your trip there a soothing experience. Once again thank you all.

Love everything about Southgate Lincoln. Great deal on my mkx. My car had to be repaired from a accident. Great service and wonderful staff. I'm looking forward to purchasing my next vehicle here.

Best experience buying a car ever I felt more like a friend then a family. And I love my 4 runner trd pro. Ask for Sean. He is the best.

Amazing staffs! We came here just to look around and end up getting a new vehicle ¿.Mr Dan A. and Miss Molly are awesome ,/helpful,really a great team to work with . Overall , quality customer service is their expertise.”Making your dream car to reality is not bad at all ¿¿