Great online car buying experience
November 6, 2018
I recently purchased a very hard to find car from Rob at GR Auto Gallery. It was my first foray into buying a car online and I was initially apprehensive about buying a car located 2000 miles away sign unseen. Since I couldn't find a similar car in my home market, I decided to take the plunge.
The large number of high quality pictures on GR's website really helped alleviate any concerns about what was going to be delivered. While not quite the same as seeing it in person, they had photos of all the angles and critical areas I was concerned about.
Rob was responsive, straight forward, and easy to work with. We quickly negotiated a fair price, worked out the paperwork, and transferred funds. Rob then handed me over to John to coordinate delivery of the vehicle. John was able to quickly find a truck headed my way and booked transport at a very reasonable rate. The trucking company, OK Auto Transport, did an amazing job with the delivery, dropping the car off at my driveway 2 days ahead of schedule, on a Sunday.
The car arrived as described in the listing and photos. My only complaint about the whole transaction was that the car arrived a little dusty inside and out, probably due to sitting in their warehouse for several months. A quick cleaning before shipping would have been appreciated, but this is a minor gripe.
From first contact to delivery these guys were a class act. This was perhaps the easiest and most satisfying car purchasing experience I've ever had and I look forward to working with Rob, John and the rest of the GR team in the future.