New and used 2025 Volkswagen Atlas for sale near Middletown, CT

I have been coming to this dealership for some time now, sometimes for scheduled visits, sometimes for surprise visits like this last week when my check engine light came on. Jeremy and Gary worked with the technician to get my vehicle right in to find out we had a sensor go bad. The sensor was replaced and I was on the road in under 2hrs. So thankful they are there.

If you are in the market for a new/used vehilce go see, Laurie Troyer, of VW Old Saybrook. Laurie was fantastic in locating the vehicle I wanted and went above and beyond to make sure I got the best deal possible. Highly recommended!

Volkswagen or Old Saybrook was the best buying experience I have ever had. They work with you and are on your side and want you in the car you want. No haggles. We worked with Laurie and Bob and they were wonderful.

Had such a great experience ended up buying two vehicles that day. Was a great no pressure, no haggling approach overall very satisfied. Thank you will be returning in the future. Highly recommended.

I found a used Rav 4 online that I was very interested in taking a look at. I asked if they still had it, yes but then called me back later to say it couldn't be officially located. Within the hr I received another call it was found! I was able to check it out and purchased it. Cheryl was great. The only negative I have to say is the lengthy wait to talk with credit mgr & review of extended protection plans. So far I'm very happy with my purchase.

Let me start with this: I did not go into this VW before it was overtaken by the Gengras brand, so I cannot compare it to what it once was. However, what I can say is I walked in one day, thinking about buying a new vehicle, and the next week I had the Atlas of my dreams, all thanks to Tom, the GM, and Dom, the sales person. My girlfriend and I went in to get a bigger car as our family had grown, and the Atlas - with its safety ratings, gas mileage, size, and style - was 1 of 2 choices for us (the 2nd being a Telluride, but the service at our local Hyundai was TERRIBLE, and it turned out to be too small). We walked in on a Saturday hoping to test drive one and size it out for our dogs (when I said family, did you think I meant kids?). They were very short staffed - only 2 salespersons were on that day, when they usually have 4 or 5, but due to the recent buyout some of the people had left to other Crowley locations. We were assigned Dom, who was helping another customer, and we said it was fine and would wait. Tom, the GM, said no way and had us sit down and he went over everything about the Atlas - ratings, size, reviews, pricing, and options/packages. When Dom was ready for us, the Atlas we were to test drive was ready to be taken out on the road for both of us to drive around town and on the highway. It was love at first handle and honestly, thanks to our experience at this VW, we are never driving a different brand and will be buying my girlfriend her own VW next winter. I can agree that there are several pictures of the new owners around the building - but you know what? That's called branding, and if they are happy with how their smiles look, posters of themselves do not hurt customers and they show that they put their image on any action that occurs in the store, which is honestly comforting if you are worried about customer service. When you do go in - which you should - talk to the people helping you out just as much as they do with you. We learned that Tom and his wife are avid wild mushroom hunters (really cool stories!) and Dom is hilarious with "dad jokes" and puns for everything. As someone who has purchased a vehicle from this locations, I have not received one email in the last month from them so I do not know of any spam emails. But I also have gmail - and it sorts out spam for me - so maybe it's in there and I just use technology to the best of its abilities.

I was very impressed with the responsiveness and professionalism following my inquiry on a listed car. Though ultimately, it didn't match my needs, they worked with me in my search and were very responsive to additional questions/requests.

Living in Simsbury having enjoyed our 2018 Audi A4 purchased locally, This dealership was a perfect choice given our local dealers questionable reputation and experience

I’ve just leased my second car with Executive Volkswagen of North Haven, and plan to do so again in the future! I told them what I was looking for and they called me the second the car arrived, talk about great customer service!!! I can’t say enough good things about the staff, especially David, who was my sales consultant for both cars. If you want an honest car dealership with friendly staff, this is the place!

I bought a 2013 VW CC Sport from them. I am from Binghamton, NY & this car was located at their showroom in Hartford, CT. I saw this car?s listing online and immediately liked it but wanted to test drive the vehicle before putting down my money. I had arranged for my own finance so needed the purchase order for this vehicle. They agreed to give me the purchase order if I put a refundable deposit of $500 on my credit card. I agreed to that. So I put my paper work in order and drove down with a friend on Saturday to their showroom. The condition of the vehicle was good just like I had imagined from the pictures. I took a test drive. The gentleman who was with us on the deal was knowledgeable & helpful. I noticed that above the front passenger headliner there was some black smear. I pointed out this to the salesman & he took care of it immediately. Also the engine bay & the underside of the vehicle looked dirty as if it was not washed so they gave the car a complete rewash before I left. I was unclear on how I would be able to register a CT dealer plate vehicle in NY State. I was told that I would be getting NY plates which I did. Only place where the dealer needs to improve is communication. I had no clue what was going on with my registration & upon calling/emailing I just got the answer that ?A third party company is taking care of it?. This is my first car in this country and it should not be assumed by dealer that everyone knows the process of buying a car over here. It is nice to maintain some transparency during paper work as I am paying for that service as well. Now I got the plates from DMW NY however I never got the title for my car. Upon asking the dealer, they say they mailed the title directly to my finance company and it?s normal. Here?s the thing, my friend got his car a week later mine, went through the same finance company as mine and he got his title from the dealer (different car dealer). He just made sure he added the finance company name as a lien holder on his car?s title & mailed a copy for their record.

Such a great experience! John was fantastic to work with, knew everything about the vehicle. All of the vehicles here are so clean and well taken care of. They offer the best of the best. Each vehicle is detailed and cleaned ready to view. Staff is very polite. The process was very smooth. Highly recommend!